Can I apply my previous purchasing credit?

On April 20, 2009 I bought online downloadable HP Photoshop Elements 7 (Receipt/Order number:  AD002311247).  Since I had trouble with my computer at that time, I never downloaded the product.  May I apply my credit for current version?  My current e-mail is:  [email protected]

I don't think that might be possible.
But we, sometimes, do run promotional offers for significant discounts for people who upgrade to latest versions.
While installing the software, you'll need to enter the serial number of the older version along with the new serial number.
You can purchase online from http://www.adobe.com/products/photoshop-elements.html
In the right pane, from the "I want to Buy" choose Upgrade, and then select 'version 7' from the "I own" list.
If you prefer, you can also purchase by phone on  800-585-0774. Folks there can help you if you need assistance.

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