Can I call someone - I can't get into email so how can you help me?
Can you give me a phone number. My problem is I can't get into my email - so anything you send me is no help since I can't read it!
please give me a phone number.
If you do not have access to the rescue email or you do not receive the reset email then you will need to contact AppleCare for assistance:
http://support.apple.com/kb/HT5699
Similar Messages
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hi when i playback videos on my phone, i cant hear the sound ....also when i call someone or when i get a call i cant put it on speaker mode because i can hear them but they cant hear me
Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation. -
my iphone 5 is not getting audio during calls, im not hearing anything unless i put it on speaker. Can you help me is this a software problem its very annoying for every call i dial or recieve i have to put on speaker. Please help me apple please.
There's a whole lot to read in your post, and frankly I have not read it all.
Having said that, this troubleshooting guide should help:
http://support.apple.com/kb/TS1538
In particular, pay attention to the mobile device support sections near the bottom, assuming you have already done the items above it. -
I deleted firefox because of malware;I want to reload it but windows or explorer blocks it. I tried the forum but when I click on a link I get spammed. Can you help?
You are not addressing Apple here. We are all just users like yourself
lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
All my photos in the iphoto have disappeared, not sure if this related to any iphoto upgrade or other issue, tried to find the photos through the finder (JPG or photo) but failed, can you help me to get back my photos please?
Help us to help you: There are 9 different versions of iPhoto and they run on seven different versions of the Operating System. The tricks and tips for dealing with issues vary from version to version and OS to OS. So before anyone can help, they need information to work with. Basic stuff:
- What version of iPhoto.
- What version of the Operating System.
- Details. What were you doing when the problem arose?
- Did it ever work properly?
- Are there error messages?
- What steps have you tried already to solve the issue.
Anything else you can think of that might allow someone else to understand your issue.
With this kind of information somebody can develop a starting point for troubleshooting the issue.
Posts that consist of "iPhoto doesn't work. Help" or "iPhoto won't print" or "Suddenly I have no photos!!!!!!!!!!" mean that any helper is simply guessing. More information means you get better assistance. (And no, more exclamation marks do not get help faster or make your issue seem urgent. They just make it seem like you have a stuck key ) -
Apple care i want your help . i got a new that someone stock of iphone5s about battery problem . My ip5s is decrese batterry so fast . Can you help me please? you can check to IME ? plz
Apple representatives don't respond to anyone in this forum. It's just user-to-user. Go here to check support options (going to Apple store, calling Apple support, etc.): https://getsupport.apple.com/ProductSelector.action
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HI, i buyed from someone in france a jailbreake iphone4 but now im using it in morroco, it workd only if i put the turbosim, i whould like to use it without the turbosim, can you help me please. Thank you so much
Sounds like your phone is carrier locked, presumably to a service provider in France. There is no way to use it with another carrier unless you can contact the original carrier and get them to unlock it. Only the carrier it is locked to can authorize an unlock - some will unlock some won't.
As far as using it jailbroken, you will not get support for that here. -
When I open up iphoto and click on the events tab then double click on an event, it used to show minis of all the photos in that event. Now it shows only one photo at a time. How do I get it back? Can you help?
On the bottom bar of the window (on the left iPhoto 11, on the right in other versions) note the slider. Drag it left.
Regards
TD -
I've done everything I know in order to get my calendar in iCloud synchronized with my macBook, my IPad and my iPhone, but get no success. I've checked if all devices are set to the same account. Can you help me?
The only thing I can see strange is that when I login my iCloud account through my principal email address, when I check my preferences is marked an @me.com address that is old and I don't use it anymore, but I can't erase it or even change it.
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I am trying to connect my Apple TV to an older Panasonic projection TV using an HDMI to a DVI cable to the Digital IN. I cannot get any sound. Can you help?
DVI interface does't allow audio. Is there optical IN from your Panasonic TV? By then you can connect your ATV to Panasonic using optical together. It will work.
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I have signed up for adobe conversion to microsoft word and i can't get it to work - can you help me
I have signed up for adobe conversion to microsoft word and I can not get it to work - can you help me?
Hi Mike,
I've checked your account. I see that you just purchased the subscription this morning. The order is still pending processing, which is why you haven't yet been able to log in an use your subscription. It can take 24-48 hours for a subscription to process fully. Once it does, you'll be able to log in and convert files.
I apologize for the inconvenience.
Best,
Sara -
I can't get Firefox to start at all. It won't even open so I can't reset it. Can you help?
Firefox has been my browser for the last 7 years and I have never had a problem with it. But over the weekend it crashed and now it just won't open. I've uninstalled and redownloaded it but it still won't open. I can't reset anything as I can't get into it. I'm not sure what recent updates or add ons I had.
I really want to continue using Firefox as it's a great browser but I need it to open. Please can you help?You can use the Profile Manager to create a new profile.
See "Creating a profile":
*https://support.mozilla.org/kb/profile-manager-create-and-remove-firefox-profiles
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Profile_issues
If the new profile works then you can transfer some files from an existing profile to the new profile, but be cautious not to copy corrupted files to avoid carrying over the problem.
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox -
I have a black miniplayer box that has shown up on my desktop that I cannot get rid of that is blocking me from getting into ITunes.
How can I get it off ?Reboot and see whether it goes away.
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When I try and launch Firefox, I get this error message >A copy of Firefox is already open. Only one copy of Firefox can be open at a time." and have tried all of the trouble shooting tips, can you help? I thought if I were to completely uninstall and re install it might help, but I cannot seem to find instructions to do this....
See [[Firefox is already running but is not responding]], the image shown in that article is the Windows equivalent of the error message that you are receiving, but the information relates to the Mac.
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Yes my itunes account was disable because i got charged for unathorized purchases and due to that fact i cannot download any apps or get my music from icloud because my account is disable can you help me please,?
Try contacting the iTunes Store: http://www.apple.com/support/itunes/contact/
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