Can I cancel an auto renewed CC membership without penalty?

Question

My CC membership autorenewed on Sept 19. If I cancel within the next 30 days is it the same as canceling a new CC membership, or will I be assessed a penalty?

Answer 1

Hi Mark,
The photoshop+Lightroom combo offer has the following criteria to be fulfilled (http://www.adobe.com/store/en_us/popup/offer/ccm_photoshop_app_offer.html)
Terms and conditions
VOID WHERE PROHIBITED OR RESTRICTED BY LAW. Eligible customers may purchase an Adobe Creative Cloud membership to Photoshop CC™ and Adobe® Photoshop Lightroom 5 bundled together for a reduced price. Offer valid for purchases of an annual plan, which requires a 12-month contract. This offer is only available to customers who own an older version of a Photoshop or Photoshop Extended product, version CS3 or later (CS3.x, CS4, CS5.x, or CS6), and who purchase directly from the Adobe Store or by calling a regional Adobe Call Center. This offer is not available to Education, OEM, or volume licensing customers. Residents of embargoed countries are not eligible. This offer is limited to one (1) purchase per customer. Offer is subject to U.S. export control laws and laws where the recipient resides. Offer may not be assigned, exchanged, sold, transferred, or combined with any other discount or offer, or redeemed for cash or other goods and services. Offer is valid until December 31, 2013, and can be changed without notice.  Void where prohibited or restricted by law.
Renewal
After the first 12 months, we will automatically renew your contract based on the current price of the offering.
Cancellation
We'd hate to see you go, but if you cancel within the first 30 days starting from your contract date, we'll give you a full refund. Otherwise, you'll be billed 50% of your remaining contract obligation for the cancellation or removal of seats. If you ever need to cancel, just call Customer Support
Since you are have active Creative Cloud subscription : So please go through this :
Customers who have already qualified as eligible to transition to this new program have already been informed. All other Creative Cloud members who meet the qualification requirements may contact Adobe Customer Service to discuss transitioning their membership to this new offer.
Please refer to this link : http://www.adobe.com/products/creativecloud/faq.html
To contact us : http://adobe.ly/yxj0t6
Regards,
Rajshree