Can I cancel an order on iTunes if it can't download

I bought a movie on iTunes but I don't have enough memory to download it .
Can I cancel the order and not pay for it if it can't download and if so how can
Would I cancel the order .

iTunes says all sales are final but yo can always ask for an exception
How to Get a Refund from the App Store
If yo have a negative balance like you do now, you will not be able to get any free apps or make any app updates until you straighten it out.

Similar Messages

  • How can i cancel an order on itunes?

    I accidently purchase hunger games, and i don't want for them to take my money, because i don't really want the movie. What can i do to cancel the pre-order?
    Thanks,
    Enrique.

    http://www.labnol.org/software/itunes-app-store-refunds/13838/

  • HT1933 I want to cancel an order

    I want to cancel am order in iTunes the payment is scheduled tomorrow

    If you mean a pre-order then see this page for how to cancel it via your computer's iTunes : http://support.apple.com/kb/HT5714
    If you mean an auto-renewing subscription then there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

  • How to cancel pre order purchase movie rental on itunes

    how to cancel pre order purchase movie rental on itunes that i have already een charged for i wont press the download botton

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple
    All purchases are considered final but you can try the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • Why can't I access my pre order from iTunes when the album has been released?

    Pre ordered the new Jay Z album from my iPhone 4S and have been FULLY charged for the album. Each song is showing "purchased" in grey. What's the deal with this? iTunes WILL allow me to purchase the album again, and I'm positive they'll take my money again.

    I'm having the same issue. Support claims it's my computer to which I have downloaded 439 songs to already. Oddly enough I still can't download a previous preorder even though I am able to download FREE songs and podcast without issues. I asked them to cancel the order and they stopped contacting me with either a yay or a nay. It's not like they have to refund me or anything as they haven't drafted any monies yet. I guess I will have to chock this up as a loss and no longer purchase through iTunes anymore. Amazon is cheaper most of the time anyway. No back ups needed there. Peace.
    Dell Optiplex GX620   Windows XP Pro  

  • Still can't cancel pre-order!!

    Can I cancel a pre-order from my iPad ?   I go to the iTunes Store ... Login ... There is nowhere at the bottom to cancel pre-orders.  I even looked in purchased and recently purchased ... It's nowhere!!  But if I search the item it says pre-ordered!! 

    As far as I know yo can only cancel pre-orders via a computer's iTunes : http://support.apple.com/kb/HT5714

  • HT204088 how can I cancel an order my granddaughter put in without my knowledge

    how can I cancel an order my granddaughter put in without my knowledge

    Purchases are considered final, but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it was done on an iOS device then to try and stop it happening again you can use Settings > General > Restrictions on it to turn off in-app purchases and to require your password to be entered for every download

  • How can I get an album to play in order on Itunes?  The songs keep skipping all around to other albums that I did not want to listen to at that time?

    How can I get an album to play in order on Itunes?  The songs keep skipping all around to other albums that I did not want to listen to at that time?

    It sounds like you might have the shuffle button at the bottom left of the iTunes (the button with the squiggly lines).
    If that's not the case, then maybe you just need to sort your library by album by clicking the album tab at the top.
    Is your music in a playlist, or are you trying to play it from the entire library?

  • How can I cancel my order for extra ICloud storage space?

    How can I cancel my order for extra ICloud storage space?
    I don't need it afterall...

    Call Apple. 1-800-My-Apple

  • TS3212 i am trying to download itunes 10.7.  i have windows vista 32-bit.  when i click on download.  the pop up window comes up and ask to save or cancel, and then the webpage says thank you for downloading.  it hasn't downloaded it.  what can i do to fi

    i am trying to download itunes 10.7.  i have windows vista 32-bit.  when i click on download.  the pop up window comes up and ask to save or cancel, and then the webpage says thank you for downloading.  it hasn't downloaded it.  what can i do to fix this?

    I'd first try downloading an installer from the Apple website using a different web browser:
    http://www.apple.com/itunes/download/
    If you use Firefox instead of IE for the download (or vice versa), do you get a working installer?

  • I'm trying to sync a 4s so that it can be activated w ATT...my computer says that I need to have 11.1 or higher in order to do that but when I download from the itunes site nothing happens and I still can't sync phone...what am I doing wrong?

    I'm trying to sync a 4s so that it can be activated w ATT...my computer says that I need to have 11.1 or higher in order to do that but when I download from the itunes site nothing happens and I still can't sync phone...what am I doing wrong?

    The screen that says "Download Now" also shows the proposed iTunes version number (in the box below):
    Be sure it indicates 11.1.3.
    If it is, here's further troubleshooting:
    http://support.apple.com/kb/TS1538

  • A few years ago I bought music from Itunes.  Recently I deactivated all computers in order to add a new computer.  Most of the music I purchased came through, but I am still missing about 30% of it.  How can I download all the music I have purchased from

    A few years ago I bought music from Itunes.  Recently I deactivated all computers in order to add a new computer.  Most of the music I purchased came through, but I am still missing about 30% of it.  How can I download all the music I have purchased from Itunes?

    Might have luck with that here >  Downloading past purchases from the App Store, iBookstore, and iTunes Store
    Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store.
    Make sure and use the same Apple ID that was used for the original purchases.

  • I am running Itunes 9 on Tiger. Everytime I try to edit my credit card number, it says "session timed out". I need to change the card number in order to purchase music. Also, I lost the last 2 purchases. Can I download them again without a charge?

    I am running itunes 9 on Tiger. Everytime I try to edit my credit card number, it says "session timed out". I need to change the card number in order to purchase music. Suggestions?
    Also, I lost the last 2 purchases when I backed up after a hard drive crash.  Can I download them again without a charge? Newton

    Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.  Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid.  Apple notes it is your responsibility to back up your purchases.

  • How can I cancel an order, that was created using Guest Checkout? Or how can I associate in with my account?

    Wanted to buy ipod nano, but got a problems with payment information. And now can't cancel an order.

    Where did you try and order it?  From Apple's website? Perhaps this page can help.
    Viewing & Changing Orders
    B-rock

  • Anyone else find it stupid you can't cancel an order 5 hours later?!

    I ordered a computer yesterday only to find out my boyfriend ordered me one. So, i called customer service to cancel it and they wouldn't since it had already been processed. Bunch of Bull****. Unless my custom computer was already built,packed and shipped in those 5 hours there is no reason HP can not cancel the order i made. It seems like a waste of time/resources to put the computer together just so I can send it back to them to get a refund back to my credit card. if anyone knows any tips to get around this please let me know.

    Thank you for visiting the HP Support Forums. This forum is to leave feedback and suggestions directly relating to these message boards. If you have feedback for HP about their products or services, please use the link below:
    http://welcome.hp.com/country/us/en/wwcontact_us.html
    This is a user-to-user community, and not a venue to receive direct help or feedback from HP. If you have any further questions or concerns, please feel free to send me a Private Message.
    Thanks!
    Wendy M - HP Support Forums Moderator
    Click the Kudos star as a way to say "thank you" for helpful posts.
    Be sure to come back and click the 'Accept as Solution' button on the post that solved your issue - it may help someone else.
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