Can i cancel my current single-app membership plan?

I am a Graphic design student and i use adobe programs everysingle day at school. I need these programs on my home computer and the plan i have now is to costly and useless for me. i pay 19.99 for one app (photoshop) when i can pay 29.99 per month for ALL the programs that i actually need more. This needs to be done ASAP, i just want to cancel and get the membership for the creative cloud student plan membership. I need it.

Hi JerrikaVerrillo,
Please refer the article: http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html and contact our chat support.
Regards,
Romit Sinha

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Can not download Creative Cloud single-app membership for Adobe Photoshop (one-year) after purchas

can not download Creative Cloud single-app membership for Adobe® Photoshop® (one-year) after purchasing online (received email confirming order) can you help?
Macbook Pro OS X Version 10.7.5
Processor 2.4GHz Intel Core i7
Memory 8GB 1333 MHz DDR3
After using the trial version of Photoshop CS6, I decided to purchase the one-year Photoshop cloud version.
I was told by a friend to do a "clean" download, so removed the "previous version".
Now when I click the "download" tab, nothing happens.
Can you help?

Please download/install CC desktop : https://creative.adobe.com/products/creative-cloud and try downloading Photoshop. If still the same issue then as suggested by Mylenium run the cleaner tool and try downloading again.
You may even try the direct link: http://prodesigntools.com/adobe-cc-direct-download-links.html .
Please ensure to follow the very important instructions before download.
Regards,
Romit Sinha

Hey its not accepting my payment for the photoshop single app membership plan.it just stays there, Help?

i have been trying to pay for the single app membership plan for the past 3 days and its not accepting my payment..it just stays at this page forever. please help i need this fixed urgently

I think you need to contact Adobe directly
Adobe contact information - http://helpx.adobe.com/contact.html
-and Adobe Knowledgebase http://www.adobe.com/support/
-or http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

How to cancel Creative Cloud single-app membership for Photoshop (month-to-month)?

Hello
I've been trying to cancel my membership. I've followed the steps to do this online however when I go to manage plan, there is nothing in there about my creative cloud membership (month to month) plan that I'm paying for. Can I have some assistance in resolving this please.
Many thanks
Ben Lowes

Thanks for your reply John
With regards to trying to cancel my subscription through Adobe support, there is nothing there that helps me (believe me I've tried); I can't talk to anybody and the site just takes me round and round in circles ultimately leaving me no option but to post on the forum. I was hoping to avoid having to call someone in the US (I'm in Australia). If anyone from Adobe see's this post, can you take ownership of this problem please and try and help me, even if it's to arrange a way of we discussing this with someone.
Many thanks

Single-app memberships - can't you combine them?

I have a single-app subscription for Photoshop and Illustrator since the launch of Creative Cloud. I've been paying both invoices for months.
All of a sudden, I'm locked out of Illustrator (I always get the "Renew your subscription" screen) so I decided to contact Adobe via chat. After three unsuccessful sessions I've been informed that the "appropriate department will contact you in 2-3 days". Still waiting for that.
I've reached out to Adobe in Twitter and they inform me you can't actually combine two single-app memberships in one Adobe ID. What? I've been doing that for months now, what changed? They also suggested updating to the full Creative Cloud subscription because it'd be "cheaper". It's not cheaper by any means - I was paying almost 36 euros for both apps and a full membership costs 60 euros.
It's now a full week since I can't use an application I've paid for (last invoice: September 28)! This is preposterous.
Is there any way to subscribe to both Photoshop and Illustrator (as I was doing up till recently!) without having a full Creative Cloud subscription?

I already talk with ^NR via Twitter DMs about it and hope it'll get resolved soon.
However, I had contradicting answers to the whole "two single-app memberships" thing from the @AdobeCare Twitter account.
This is the tweet that made me think it was like this, plus I found some staff comments in this forum as well.
This should be clarified.
https://twitter.com/AdobeCare/status/524996405723545601

Converting Single App membership to Full -Staff question ?

Hi …… I currently have two Annual single App Membership plans running: Photoshop - AD001472772UK and PremPro - AD001752956UK. I’ve been trialling other Apps available in CC and find I could now use at least 4 others. In the UK the full membership is approx £47 ppm. Six Apps equates to £7.8 ppm for each with access to all the others etc. The math works for me and I would like to increase my Single App membership to a Full Annual subscription.
How do I go about this please without incurring any financial penalty? My Photoshop membership fee has already been paid this month, my PremPro membership is new and I don’t believe any payment has yet been requested.
Thanks,
Lyndon

Beverley Hi, I've just spent 30 mins on a Chat session with Jacky, one of your Support people. A very productive use of time. She informs me that my two previous App single memberships have been cancelled and I now have full membership. She also confirmed that no cancellation charges have been raised for the remaining term on the singles.
New full account #: DS012596339DT
I assume no further action is needed but it would be nice to know the Photoshop Single App plan has been cancelled.
Thank You.

How can i change from my single app to creative cloud membership? the 'switch plan' doesn't appear in my account?

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Locking this discussion. Please see my response at how can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not availa.
John T Smith please feel free to also reference this discussion. I believe it partly explains the frustration individuals face when attempting to cancel their membership.

I purchased Creative Cloud single-app membership for Dreamweaver. Can I download this app on both my desktop and laptop?

I purchased Creative Cloud single-app membership for Dreamweaver. Can I download this app on both my desktop and laptop?

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Creative Cloud Help | Creative Cloud / Common Questions
"Can I use the software I download from Creative Cloud on more than one machine?"

I have Photoshop cc on creative cloud but would like to add lightroom. Can I cancel my current membership and get the photography plan which would be cheaper? thanks

I have Photoshop cc on creative cloud but would like to add lightroom. Can I cancel my current membership and get the photography plan which would be cheaper? thanks

yes.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html

Is is possible to change from CC single-app membership Photoshop for your current offer for 12,29Eur

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We are just Photoshop users like you.
In order to get an answer from Adobe you will need to contact them directly. I suggest you seek the Contact Us link and call their Sales telephone number.
-Noel

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Hello,
I just purchased Creative Cloud single-app membership for Dreamweaver, to upgrade the trail CS6 i had, it was still opening in trial format so i uninstalled dreamweaver on my mac. Now i can't download the new version of Dreamweaver via the Creative Cloud app. Can you reset my account so i can download Dreamweaver CC to my mac.
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Hi,
I am on OS x 10.8.3
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many thanks
Donna

I bought the "Creative Cloud single-app membership for Illustrator (one-year)" but never received the serial number. Where can I find it?

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Help!

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Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic p

Hi, my current plans and products include Creative Cloud Photography plan (one-year) and Creative Cloud single-app membership for Photoshop (one-year), I only use photoshop occasionally and for very basic things, are these two plans required for basic photoshop use or am I able to go with one or the other ?

PS is part of the photography plan, so your single app plan is redundant.
Mylenium

I have subscribed an "Creative Cloud single-app membership for Photoshop (one-year)" plan, is this plan will be auto renew after expired? I got two macbook, can they share the same plan? thanks

I have subscribed an "Creative Cloud single-app membership for Photoshop (one-year)" plan, is this plan will be auto renew after expired? I got two macbook, can they share the same plan?
Great thanks

Yes and yes.

Questions about Adobe Muse CC single-app membership.

When speaking to adobe customer service reps about Adobe Muse I feel like their taking me around in circles. My annual membership to the current Adobe Muse is going to expire in June. So before I sign on for another year I had some basic questions that seem to be baffling the adobe reps. one rep called Travis just hung up on me.
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With an Adobe Muse CC single-app membership.
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I'll try to get that first link updated with the correct info.

Can i cancel my current single-app membership plan?

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