Can I cancel my monthly Creatve Cloud membership and then sign up for the Photographers Plan?

I have had the Creative Cloud Membership since it was first offered. I use only Photoshop and want to change to the less expensive Photographers Plan. Is this possible?

Hello Tamera,
here are two links where you can cancel the membership:
http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html and maybe
http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html
If necessary and for further questions click through http://helpx.adobe.com/contact.html and if "open" please use chat, I had the best experiences. I quote from Adobe's employee Preran: The chat button is activated as soon as there is an agent available to help.
On the other hand you have to look at Subscription Terms >>> http://www.adobe.com/misc/subscription_terms.html to see the conditions for a (early) cancellation.
After that procedure you can conduct your other membership.
Good luck!
Hans-Günter

Similar Messages

  • I can't cancel my Adobe Creative Cloud Membership.

    The website is not letting me cancel my membership. I've sent the request a bunch of times and still have no feedback. Please, someone help me cancel my membership already.

    Please contact Adobe Customer Care , they will check and assist you accordingly :
    https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

  • I have an AirPrint printer and am signed up for the wifi 3G service but will not have wifi.  Can an IPad be hooked to a printer with a cable, or can I print somehow without wifi?

    I have a new air print-capable printer and am signed up to Verizon wifi+3G service but will not have wifi while traveling.  Is there anyway to print from my iPad in this situation?  Cannot the IPad be hooked up to a printer with a cable?  If not, this seems to me to be a real shortcoming with an iPad!

    iPads cannot be connected to a printer using a cable.
    You need some form of Wi-Fi network to print. You do not need to have that Wi-Fi network connected to the internet. There are some devices that will create a Wi-Fi network and allow you to print. Google it to find someplace ossicle solutions.

  • Can I cancel my Creative Cloud membership and still use Photoshop on my computer?

    I have the month-to-month Creative Cloud membership and am curious if I would be able to cancel my Creative Cloud membership and still have access to everything still involved with my Photoshop downloaded onto my computer?

    If you have licensed versions of software that you purchased separately from your Cloud subscription you can still use them.  There is a chance that the Cloud will have taken over for them in which case you may have to uninstall, clean things up, reinstall.

  • Cancel my Abobe Creative Cloud membership

    I need to cancel my Abobe Creative Cloud membership and it will not let me. They say I have to contact customer support so if a staff can cancel that for me that would be great.

    Hi,
    I purchase the student package with understanding from the sales person that I have access to the software after one year where only the update and the cloud will not be accessible, but with the end of my subscription I was forced out of the software until renewing cloud membership which I don't need or use. Thus after reading the agreement license from the support document it seems I was taken for a fool to believe the person assign to answer my questions when buying the package has tricked me to believe otherwise maybe it is April fool joke.
    Account detail
    Bandar Alqahtani
    <Removed by Moderator>
    Note: I've deleted all Adobe software installed on my Mac but I'm concern regarding if I'm required to contact support for canceling my membership. The account only show link to forums but not any other method of contacts which took me in a loop.
    Thank you
    Bandar Al-Qahtani
    <Removed by Moderator>
      Computer Science and Engineering
      UNSW Sydney NSW 2052 Australia
      <Removed by Moderator>
    This email plus any attachments to it are confidential. Any unauthorised use is strictly prohibited. If you receive this email in error, please delete it and any attachment.

  • HT201441 Hello, both my iphone and ipad are work related  and I signed up to the cloud when I recieved my new iphone.

    Hello, both my iphone and my ipad are work related and I signed up for the cloud when I recieved my new iphone.
    I can not remember my icloud password and my ipad is blocked because I need to confirm my cloud password.  any help you can provide would be appreciated

    I for one at least am not experiencing Wi-Fi dropping on iOS 6.
    Try this..
    Tap Settings > General > Reset > Reset Network Settings
    You may need to enter your network password.
    Then restart the devices.
    iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
    And try turning off your router for about 5 minutes, turn it back on.

  • Can you get lightroom on your desktop with the $9.99 a month creative cloud membership?

    can you get lightroom on your desktop with the $9.99 a month creative cloud membership?

    fliplip1 wrote:
    hhmmm. possibility, buT why? It's there in black and white, it just takes a few more mins to read it.
    I guess there are multiple ways in which people interpret the same sentence. Not everything is obvious to everyone.
    If confused, people generally ask in the forums.

  • Can I please cancel my individual creative cloud membership?

    Hello,
    I would like to cancel my individual creative cloud membership without penalty - can you please tell me how?
    Thanks

    Hi msalmon85,
    Please refer the knowledge base article: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html.
    Regards,
    Romit Sinha

  • I ask for help, I can not cancel a monthly subscription to Adobe! contrary to the tutorial does not appear  scribed CANCEL PLAN on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charg

    I ask for help, I can not cancel a monthly subscription to Adobe.
    contrary to the tutorial does not appear scribed "CANCEL PLAN" on my page management plan, is not worse than any serial number of my subscription, where is it? how can I cancel monthly charge? 

    Just to clarify: This is a user to user Forum, so you are not really addressing Adobe here, even though some Adobe employees thankfully have been dropping by.
    Have you done a Forum search?
    How can I delete my account? There is no "cancel plan" in my creative cloud free membership.
    Contact Customer Care

  • I can't cancel my month to month.

    How can I cancel my month to month and my PC. I don't use Adobe anymore and I don't want to pay the fee anymore. I don't want to lose money and this.

    Look thru the following links and use the chat option if required for your situation:
    Cancel your membership or subscription | Creative Cloud
    https://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
    https://forums.adobe.com/thread/1703848
    Chat support - For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

  • Hello, I recently downloaded a trial version of Lightroom and then decided to get the monthly photoshop membership.  When I launch Lightroom, my choices are to enter a serial number to continue the trial.  On the adobe website, it says "Yes.  You can conv

    Hello, I recently downloaded a trial version of Lightroom and then decided to get the monthly photoshop membership.  Now, when I launch Lightroom, my choices are to enter a serial number to continue the trial.  On the adobe website, it says "You can convert your trial to a Creative Cloud complete or single-app membership by purchasing on the Creative Cloud website. After you purchase your membership, your desktop product trial will automatically be licensed upon relaunch."  But this is not the case.  I do not want to risk losing my catalog and the work I have already done in Lightroom, so what should I do?

    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    OR
    Asked to sign in after paying may help
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    or
    http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    Membership and Payments http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html

  • I want to cancel the creative cloud membership and I follow the instruction but I didn't see the "cancel plan" option. Pls help!! Thank you!

    I want to cancel the creative cloud membership
    and I follow the instruction but I didn't see the "cancel plan" option in my page. Pls help!! Thank you!

    Dear John T Smith,
    Thank you but still , I can't find the ""cancel plan"" option in my Chinese
    language edition page.
    And I try to enter my account from English edition but  it will transfer to
    the Chinese edition page directly.
    Pleas help :(((
    Thank you so much!!
    Cheers,
    Alma Hsu
    2014-08-03 21:58 GMT+08:00 John T Smith <[email protected]>:
        I want to cancel the creative cloud membership and I follow the
    instruction but I didn't see the "cancel plan" option. Pls help!! Thank
    you!  created by John T Smith
    <https://forums.adobe.com/people/JohnTSmith> in Adobe Creative Cloud
    - View the full discussion
    <https://forums.adobe.com/message/6607924#6607924>

  • I would like to cancel my adobe creative cloud membership please

    I would like to cancel my adobe creative cloud membership please

    This doesn't work. It's asking me to contact customer support, but keeps circuling back to the page where it describes how to cancel a membership yet still not showing an option to cancel.  In addition to that, it does not give me customer service contact info.

  • Please cancel my free Creative Cloud membership, fredrik@kva.se. I've been through all your info pages, and they direct me here.

    Please cancel my free Creative Cloud membership, [email protected] I've been through all your info pages, and they direct me here.

    There is nothing to cancel. It simply runs out. If you want your Adobe ID deleted, you have to contact support by web chat.
    Mylenium

  • How can I cancel my monthly storage?

    How can I cancel my monthly storage plan?

    Go to Settings, iCloud, Buy More Storage, then go to the free 5GB plan or choose a new plan.

Maybe you are looking for