Can I cancel my online order and buy my MacBook at a store?
Hi. I recently ordered a MacBook with 4GB of RAM online. I have some free time tomorrow and would rather cancel the online order (which has not yet shipped) and go to the Apple store 45mins from me and buy it there. I have some questions:
1. Can you buy the 4GB RAM MacBook in the store, or is it online only?
2. Can I use the financing card (Baraclay, I think?) to purchase the MacBook in person even if I do not have a physical copy? If so, how?
3. How long will it take to erase the credit charge on the financing card if I do cancel my order?
Thanks.
I'd much prefer to have correct answers in threads so I decided to do some detective work for you. I decided to make two phone calls this morning, one to the "manager on the floor" at an Apple Retail Store and the other to the Apple Online Store Sales & Support group. Both people I spoke with were aware of my intentions on the phone call and that I would be quoting them in this thread.
If I buy a computer online, can I return/exchange it at the store?
It depends. If the machine is a standard configuration (has a part number that starts with MBxxx/A) and is not damaged, then yes we can accept it as a return/exchange in store. If it has a customer configuration (has a part number that stars with Zxxx) then no, we are unable to offer an exchange/refund at the store for that unit. If it is DOA we can coordinate a service/replacement with AppleCare.
Can I upgraded to 4GB of RAM in-store?
Absolutely, we stock RAM specifically for this upgrade and charge the same price as online. You're responsible to buy the computer and the RAM upgrade first and then we will install it for you.
Can I use the Barclay's card, even if I don't have it my possession?
Unfortunately not, we must have the physical card in order to verify the legitimacy of the transaction.
Are all sales final? (I asked anyways, despite the link provided was for an iTunes purchase and we're talking about MacBooks)
Absolutely not, you have 14-days to return/exchange the product if you're not satisfied. Best part, we don't charge a restocking fee anymore.
When does Apple bill my credit card? (phone call into AOS)
We bill the card when the unit ships. However, the order must be cancelled prior to its status being changed into "prepared for shipment" as this means we've already allocated the part for shipment and at which point it cannot be cancelled.
Hopefully that clears things up. I figured not much had changed since I use to work for Apple, but rather than being smug about it I wanted to hear it "from the staff at the Apple Store." As with anything you read on the Internet, take it for what it's worth.
Similar Messages
-
How can I cancel an online order?
I recently placed an online order for an Iphone 6 plus and new service. The phone has not yet shipped and I would like to cancel the whole order. The customer service rep over the phone told me I had to let it ship and then refuse the delivery... That just doesn't sound right to me and I do not want to be billed for this, as I'm assuming I will be charged as soon as it ships. Does anyone know how to cancel an online order or can help me cancel it? Thanks in advance.
geoffgill, I know the importance of understanding your phone order options. Cancellation options do vary. Since you placed your order online, you'll want to contact our Internet Order team directly at (866) 338-7390 . This team will be the most helpful in your order cancellation options.
TanishaS1_VZW
Follow us on Twitter@VZWSupport -
Should i cancel my pre-order and buy one at a store
I pre-ordered a red ipod touch 32gb 5th generation ipod on october 4th, people are saying that you can buy them in some stores. im wondering if i can get it at a store why would i pre-order it, the whole point of pre-ordering in the first place was to be able to get it first. what do you guys think? also do they come in red if you go to the store to buy it?
I recently asked the same question and I was told
"no the pre order will still get to you earlier than the in stores, as is the case with apple and thats how thyve always done it with every generation"
"no, people called in apple and they said that if you ordered on oct. 1st.. its still a preorder." -
HT5714 How can I cancel a pre-order?
How can I cancel a pre-order??
Go to the iTunes Store. Click on your Apple ID and enter your password. Scroll down towards the end of the page, you should see a line item that says Pre-Order. You can cancel the pre-order there.
-
Apple store doesn't let me change my region , it saids I have pending bank order , and need to complete my pending bank order . How can I cancel my bank order ? Or change my region? It's been like this for 3 weeks already and I cannot update any of my apps .
ThanksI account the same problem.
I can't cancel pendding orders and can't change my region. -
Hi,
Can one please help me on following points:
1. After cancellation of TECO on service order what happens to the costs?
2.What all areas will get effected after TECO of a Service order?
3.Is it possible to cancel/delete a Service Order?
4.If so what all areas has to be looked in before canceling a service order and canceling a TECO?
Thanks in Advance....1. After cancellation of TECO on service order what happens to the costs?
The costs remain as it is in the Service order.There is no changes in the costing.Cost can be viewed in Costing Tab in Service order (IW33--> cost tab) or thru t-code KOB1
2.What all areas will get effected after TECO of a Service order?
After TECO, the following transactions cannot be done : Material Reservation, scheduling,goods movement, confirmation,Requisition,Quotation, RRB, etc etc.
Once TECO is done, the goods movemnent,confirmation, etc cannot be reversed.
3.Is it possible to cancel/delete a Service Order?
A Deletion Flag can be set at the service order header level.
4.If so what all areas has to be looked in before canceling a service order and canceling a TECO?
Service order should be open ( status = CRTD) for it to be deleted. All confirmations and goods movement etc should be reversed before deleting a service order.
TECO cancellation cannot be done for settled orders. -
I have a ipod 5th gen and i changed my password because everyone knew it. I had forgotten it and now it is fully disabled. I can not get it online anymore and i have tried everything to get it restored. Please help as I am really worried
Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode. -
I downloaded a movie twice. How can I cancel the other one and get a refund?
I downloaded a movie twice. How can I cancel the other one and get a refund?
If you are speaking of an iTunes purchase, you will need to contact iTunes Customer Service and explain the situation. Their written policy is kinda cold, in that they say they don't issue refunds for erroneous purchases, but I have found them to be a bit more understanding and helpful than that.
Start by calling Apple at 1-800-275-2273 (if in the US) and ask to be connected to iTunes Customer Service. -
An error occurred in the App Store. Try again later(13)
Can't download or update, install and buy!
I wait for months!!! please help me!
<Email Edited by Host>Disable anti virus software.
Turn off the Firewall in System Preferences > Security (or Security & Privacy) > Firewall
If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here:
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store. -
How can I cancel a purchase order?
How can I cancel a purchase order?
Contact customer support by phone or web chat.
You are not addressing Adobe here. The following link will give you some insight into the nature of this user to user forum:
http://forums.adobe.com/thread/419981?tstart=0
No one here can help you. -
How can I cancel a pre-order albumi
How can I cancel a pre-order album off my phone.
You can cancel pre-orders by logging into your account via the Store > View Account menu option on your computer's iTunes (you can't cancel them on your phone) : iTunes Store: About pre-orders.
-
How can i cancel a pre-order in ipad itunes please ?
How can i cancel a pre-order in ipad itunes please ?
The support document listed above from Apple gives directions for canceling a pre-order from iTunes on the computer, but not from the iPad. There must be a way to do this from the actual iPad, right? Anyone... anyone...Bueller?
-
I have Photoshop cc on creative cloud but would like to add lightroom. Can I cancel my current membership and get the photography plan which would be cheaper? thanks
yes.
contact adobe support by clicking here and, when available, click 'still need help', https://helpx.adobe.com/contact.html -
HT4098 how can i cancel my zoosk app and not be charge at all
how can i cancel my zoosk app and nt be chanrge at all?
If it's an auto-renewing subscription then there are instructions on that page that you posted from on how to manage and cancel them. If you've already paid then, from the app's description page in the store :
No cancellation of the current subscription is allowed during active subscription period.
So you can only stop the next payment happening -
How can i cancel the music album and movie download que
how can i cancel the music album and movie download que
If you are speaking of an iTunes purchase, you will need to contact iTunes Customer Service and explain the situation. Their written policy is kinda cold, in that they say they don't issue refunds for erroneous purchases, but I have found them to be a bit more understanding and helpful than that.
Start by calling Apple at 1-800-275-2273 (if in the US) and ask to be connected to iTunes Customer Service.
Maybe you are looking for
-
Anyone know of a fix for blue screen of death
-
Once and for all, Sleep or Shut down?
Just wondering if it is better to let my PB sleep after usage, or shut it down after usage. I've read somewhere on one of the boards that it is better for PB to sleep rather than shutdown in a long run because of an electric shock that is sent to the
-
Entering info into MSSQL db from a form
Hi, I'm trying to enter data into a msSQL 7 db using a form. As long as the information I enter is an integer, it works fine, but if I enter a name like john for "enter name" in the form, I get the following error: javax.servlet.ServletException: [Mi
-
CSS elastic layout - Why does main column have two widths?
In my first all-CSS site, things were going well until I added content to the pages. The layout is Dreamweaver's 3-column elastic with a header and footer. I also inserted an extra div for a Spry horizontal menu. As soon as the main column content ge
-
I'm blocked from accessing my paid subscription to Export PDF
I have a paid subscription to Export PDF. But I can't access it. It tells me to subscribe. How do I access and use my program?