Can I change the administrator password on Snow Leopard using Tiger discs

Hi, I had a fault with my mac and the o/s had to be reinstalled. The shop put Snow Leopard on my mac and I changed the password which I later forgot. My mac instructed me to input the install discs etc but I only have my original Tiger Install discs. I rang the shop but they say they are not allowed to change the password but that I can do it with my old discs.
I tried to reset it but it wouldn't work and on only the first occasion when I restarted with the disc and by pressing C on reboot etc did it launch into the 'select language' etc. Now every time I try, it just starts normally.
Is there any way I can change the administrator password on Snow Leopard using my Tiger discs? thanks

Why didn't the "shop" give you the Snow Leopard system discs? You need those to troubleshoot. Especially if you need to use Apple's Hardware Test. Strange.
http://support.apple.com/kb/HT2558
http://docs.info.apple.com/article.html?path=Mac/10.6/en/11627.html
Check Knowledge Base for other solutions.

Similar Messages

  • Kadmin can't change dsimport'ed passwords in Snow Leopard Server

    Hello, World.
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    kinit <other user name>
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    oursvr:krb5kdc root# kpasswd someuser
    Please enter the old password for [email protected]:
    Please enter the new password for [email protected]:
    Verifying, please re-enter the new password for
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    Authenticating as principal root/[email protected] with password.
    kadmin.local: cpw [email protected]
    Enter password for principal "[email protected]":
    Re-enter password for principal "[email protected]":
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    "[email protected]".
    kadmin.local: q
    oursvr:krb5kdc root# kinit someuser/admin
    Please enter the password for someuser/[email protected]:
    oursvr:krb5kdc root# klist
    Kerberos 5 ticket cache: 'API:Initial default ccache'
    Default principal: someuser/[email protected]
    Valid Starting Expires Service Principal
    12/21/09 12:00:53 12/21/09 22:00:53
    krbtgt/[email protected]
    renew until 12/28/09 12:00:53
    oursvr:krb5kdc root# kadmin
    Authenticating as principal someuser/[email protected] with password.
    Password for someuser/[email protected]:
    kadmin: cpw someuser
    Enter password for principal "someuser":
    Re-enter password for principal "someuser":
    change_password: Unknown error code: 2529638924 while changing password
    for "[email protected]".
    oursvr:krb5kdc root# kdestroy
    oursvr:krb5kdc root# kinit otheruser
    Please enter the password for [email protected]:
    oursvr:krb5kdc root# klist
    Kerberos 5 ticket cache: 'API:Initial default ccache'
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    Valid Starting Expires Service Principal
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    krbtgt/[email protected]
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    CONFIGURATION
    =============
    Contents of /var/db/krb5kdc/kadm5.acl:
    ## This file autogenerated by KDCSetup ##
    */[email protected] * *
    [email protected] * *
    ADDITIONAL INFORMATION
    ======================
    (1) Using 'passwd' to change the password does not change the Kerberos
    password.
    (2) Using "dscl /LDAPv3/127.0.0.1 -passwd Users/someuser" does not change
    the Kerberos password.
    (3)
    (4) From /var/log/system.log:
    Dec 21 11:57:01 oursvr edu.mit.Kerberos.kadmind[79131]: ambiguous user name.
    Dec 21 11:57:01 oursvr sandboxd[82190]: mkpassdb(82189) deny file-read-data
    /usr/sbin/mkpassdb
    (5) From /var/log/krb5kdc/kadmin.log:
    Dec 21 12:02:36 oursvr.sub.dom.tld kadmind[79131](Notice): Request:
    kadm5chpassprincipal, [email protected], KDC policy rejects
    request, client=someuser/[email protected],
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    Dec 21 12:02:36 oursvr.sub.dom.tld kadmind[79131](Notice): Request:
    kadm5chpassprincipal, [email protected], KDC policy rejects
    request, client=someuser/[email protected],
    service=kadmin/[email protected], addr=VVV.WWW.YYY.ZZ
    (6) From /var/log/krb5kdc/ldc.log:
    Dec 21 11:56:51 oursvr.sub.dom.tld krb5kdc[62](info): AS_REQ (7 etypes {18
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    [email protected] for kadmin/[email protected],
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    Dec 21 11:56:51 oursvr.sub.dom.tld krb5kdc[62](info): AS_REQ (7 etypes {18
    17 16 23 1 3 2}) VVV.WWW.YYY.ZZ: NEEDED_PREAUTH:
    [email protected] for kadmin/[email protected],
    Additional pre-authentication required
    Dec 21 11:56:51 oursvr.sub.dom.tld krb5kdc[62](info): AS_REQ (7 etypes {18
    17 16 23 1 3 2}) VVV.WWW.YYY.ZZ: ISSUE: authtime 1261414611, etypes
    {rep=18 tkt=16 ses=18}, [email protected] for
    kadmin/[email protected]
    Dec 21 11:56:51 oursvr.sub.dom.tld krb5kdc[62](info): AS_REQ (7 etypes {18
    17 16 23 1 3 2}) VVV.WWW.YYY.ZZ: ISSUE: authtime 1261414611, etypes
    {rep=18 tkt=16 ses=18}, [email protected] for
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    (7) mkpassdb -dump 0x4b2bf32f30c3d4860000001e0000001e
    slot 0030: 0x4b2bf32f30c3d4860000001e0000001e someuser 12/21/2009
    12:28:17 PM
    Last password change: 12/21/2009 11:00:36 AM
    Last login: 12/21/2009 12:28:17 PM
    Failed login count: 0
    Disable reason: none
    Hash-only bit: 0
    Last Transaction ID: 2052
    Transaction requires kerberos: 1
    Record is dead: 0
    Record is not to be replicated: 0
    Access Features:
    isDisabled=0 isAdminUser=0 newPasswordRequired=0 usingHistory=0
    canModifyPasswordforSelf=1 usingExpirationDate=0 usingHardExpirationDate=0
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    hardExpireDateGMT=18446744073709551615 maxMinutesUntilChangePassword=0
    maxMinutesUntilDisabled=0 maxMinutesOfNonUse=0 maxFailedLoginAttempts=0
    minChars=0 maxChars=0 passwordCannotBeName=0 requiresMixedCase=0
    requiresSymbol=0 notGuessablePattern=0 isSessionKeyAgent=0
    isComputerAccount=0 adminClass=0 adminNoChangePasswords=0
    adminNoSetPolicies=0 adminNoCreate=0 adminNoDelete=0 adminNoClearState=0
    adminNoPromoteAdmins=0
    Group(s) for Administration: unrestricted
    digest 0: method: *cmusaslsecretSMBNT
    digest length: 16
    digest: D6B093421FDF17380F0B695721F0F26A
    digest 1: method: *cmusaslsecretSMBLM
    digest length: 16
    digest: 5C957C596B14237409A48A7AC23C7AB2
    digest 2: method: *cmusaslsecretDIGEST
    digest length: 16
    digest: 8E9181A5F7697D7FB83BF2DA430CBB70
    digest 3: method: *cmusaslsecretCRAM-M
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    digest:
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    digest 4: method: KerberosRealmName
    digest: OUR.KRB5.RLM
    digest 5: method: KerberosPrincName
    digest: someuser
    digest 6: method: *cmusaslsecretPPS
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    digest: A5AC9D1843D42ED4AF39EFB4AB91E536F733FB2580978860
    digest 7: <empty>
    digest 8: <empty>
    digest 9: <empty>
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    (8) dscl /LDAPv3/127.0.0.1 -read Users/someuser | grep -A 2 authAuthority
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    ;ApplePasswordServer;0x4b2bf32f30c3d4860000001e0000001e,1024 35
    14773688809506996593092824880872774590718495204127440029375223520574013330136617 78685429961896612181406054801454823310071429734609519569726042321602422714273008 59946509691313082062885828226653436410277560435615063784052163315144051817774743 254036483144235604939879290290235050919364398951613699884041179183857
    [email protected]:VVV.WWW.YYY.ZZ
    ;Kerberosv5;0x4b2bf32f30c3d4860000001e0000001e;[email protected];OUR.KRB5.R LM;1024
    35
    14773688809506996593092824880872774590718495204127440029375223520574013330136617 78685429961896612181406054801454823310071429734609519569726042321602422714273008 59946509691313082062885828226653436410277560435615063784052163315144051817774743 254036483144235604939879290290235050919364398951613699884041179183857
    [email protected]:VVV.WWW.YYY.ZZ

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