Can I delete the NOS folder containing the adobe get plus stuff?
I downloaded Flash player 10 version 10.0.32.18 from the adobe site. Along with that program being installed another program was installed (ADOBE Get Plus?). It contains an exe file helperSvc.exe along with something about "getPlus+". I deleted this program. Will it effect the functioninga nd security of Flash Player 10 version 10.0.32.18? I notice if I download flash player 10 when I'm at a website that requires flash player, example www.dallasstars.com, I get the flash player 10 version 10.0.32.18 but with out the NOS folder and all the get plus stuff. So if I download flash player 10 version 10.0.32.18 from adobe and then delete the NOS folder/getPlus program, will all be ok?
By deleting it doesn't it leave stuff behind that causes me to get an error? ( getPlus+ Error 16236.203.235)
Similar Messages
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when I try to upload the latest version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder and now I cannot uninstall Itunes either
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
Illustrator has not been responding for over a week, I can't open or force quit it. I've already uninstalled, reinstalled, and deleted the preferences folder, but the icon in my dock seems corrupt and is causing the program to not respond and I can't delete it.
Tamara,
Did you reinstall using the full three step way (otherwise strange things may linger)?
Uninstall (ticking the box to delete the preferences), run the Cleaner Tool, and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html -
Never had issues with itunes. However, currently unable to up-date to 10.4 version. It tells me to enter an alternate path to a folder containing the installation package 'tunes.msi' in the box below. Can't find this. Should I remove itunes and re-install all together? thanks
I have already had to remove Bonjour with the Windows Installer Cleanup Utility due to another common error when running the install
You're already well on track, then. Launch CleanUp again and remove any iTunes entries this time. Quit CleanUp, restart the PC and try another iTunes install. -
when I try to upload the latest version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes64.msi. What does this mean as I can't seem to find any such folder.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
tt2 -
when I try to upload the lates version of iTunes, it tells me to enter an alternate path to a folder containing the installation package iTunes.msi. What does this mean as I can't seem to find any such folder
Hello there, AndyB73.
The following Knowledge Base article offers some great troubleshooting recommendations for issues installing iTunes:
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I have duplicate pictures in "my catalog" that I believe come from two Adobe folders found under "my pictures/adobe/ one is Revel and the other is Photoshop express which preceded revel. Can I delete those two folder without causing a problem with my catalog?
Thanks for the links, Limnos.
If you are willing to continue helping, here's what I found.
Just to clarify the two iTunes folders I am refering to are:
username-->Music-->iTunes
HD-->iTunes
I am presuming each location has a full set of files as outlined in the above links?
Not all the files are in both locations. Most are.
- The Itunes folder in my home folder does not have itunes library.xml.
- The Itunes folder in my home folder has a subfolder called Mobile Applications (username-->Music-->iTunes--> Mobile application). The Itunes folder at the HD level also has a Mobile Application folder but it is a subfolder of Itunes Media folder (HD-->iTunes--> iTunes Media-->Mobile applications) and has no files in it.
- I do not have an iTunes Media in the iTunes folder in my home folder.
- also the Itunes media folder (HD-->iTunes--> iTunes Media) has subfolders by type (books, movies, itunes u, music etc...) but the iTunes Media-->Music also has some of the same subfolders ( iTunes Media-->Music-->books, iTunes Media-->Music-->Movies, iTunes Media-->Music-->iTunes U). Is this normal repetition?
You say:
/itunes/itunes media/ music
but it is important to note what comes before all that.
There is nothing as far as I can tell before that first forward slash. Since the only iTunes Media folder I have is in the iTunes folder that resides at the HD level (HD-->iTunes--> iTunes Media folder) not the iTunes folder in my home folder (username-->Music-->iTunes) , I assume that's the one that holds the music.
Keep iTunes media folder organized and Copy files to iTunes Media folder when adding to library are both checked on
Does that give more clarity into my problem? -
eerytime I try to upgrade to this ver. it stops at the end because it cant find the folder containing the missing "itunes.msi" has anyone else experienced this and is there a solution. help. Using XP service pack 3
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Can i order my trash folder by the deleted date?
I think I deleted an earlier email by mistake and woulod like to order the trash folder by the deletion date and cannot find out how to do this or if it is even possible.
Click where it says "Date". Click again to reverse the sorting order.
'''View|Sort by''' will give you further options. Press the <alt> key if you don't have a menu. -
HELP! I Accidentally deleted the iTunes folder in the My Music folder
HELP! I Accidentally deleted the iTunes folder in the My Music folder so I lost the two files
iTunes Library.itl
iTunes Music Library.xml
As I understand it, these files contain all the play counts, ratings, etc. and I've spent weeks getting this info the way I want it and don't want to lose it.
I have all my mp3 files on my desktop computer HD under a seperate directories, so I'm not worried about loosig origninal music files. I don't have iTunes copying the files when I add them to the library and I do have "Keep iTunes Music folder organized" checked. I have not relocated any of the original music files.
I have not auto synced my iPod, and I can open the iPod in iTunes and all my songs, with play counts, ratings, etc. are there. I just want to get the playlists, play counts. ratings, catagories, etc. back to my PC.
Is there any way to get the playlists, play counts. ratings, catagories, etc. from the data on the iPod and recreate the .itl & .xml files on my PC? I see there are many files on the iPod two of which look promising "iTunesDB" & "iTunesPlaylists".
Can someone please tell my how to recreate just the .itl & .xml files by using the info on the iPod itself? Again, I have not relocated or lost any of the original music files, I just want to get the playlists, play counts. ratings, catagories, etc. back that are stored in the .itl file.
I really don't want to have a software utility copy the info over as then I will have two copies of my music files and I've spent a lot of time organizing and naming the mp3 files just the way I want (not the way iTunes wants).
I've read many posts and it seems many have screwed up recovery by trying things without clear direction.
Thanks for the help in advance.Try some of the more robust recovery/trnsfer programs. Several can recover the playlists, and metadata of the songs on the iPod. Do some reading on the respective websites.
These links will give you several methods of recovering whatever songs remain on your iPod; some free, some third-party software, some more comprehensive for restoring Playlists, Ratings, Play Counts, etc. Read them and their associated links before deciding on a strategy that works for you. There are many various third-party software programs that will offer a more robust process, or an easier GUI. Do a Google search for them if the links below leave you wanting…
Don King Resurrected: Deleted files from hard drive (free user steps – music recovery only)
MacMuse: Computer Crashed (free user steps – music recovery only)
Copying music from iPod to computer (a primer on various methods and software)
Copying Songs from Your iPod to a Mac or PC (resource for 3rd party software)
iPodRip Software
PodUtil Software
Senuti (Mac OS X v10.3 or higher Recovery Utility)
XPlay (Software For Music Recovery &/or Cross-Platform Functionality)
XPlay Photo Browser (For recovering Photos)
After recovering your song files, strongly consider developing a thorough backup strategy for just this type of situation.
You need at least two full sets of your music, not including what is on the iPod:
-- One full set on the PC within iTunes (on internal HD or ExHD)
-- One full set on an separate external backup medium (CD/DVD/ExHD/other)
-- One (full or partial) set on the iPod
Music files on just the iPod and only one other medium is not considered having any backup.
If you cannot store your complete music files on the computer’s internal HD, then create and maintain at least two external sets (any multiple combinations of ExHDs, DVDs, CDs).
Backup both the music files and the Library database file (iTunes Library.itl). What are the iTunes Library files?
Here is a post on developing a thorough backup strategy: http://discussions.apple.com/click.jspa?searchID=394618&messageID=1263275 -
i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me a message says "the file location is not a valid installation packaage for the product iTuness. Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes". Any help, insight, guidance would be greatly appreciated!!
"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
I am trying to update itunes but keep getting 'The feature you are trying to use is on a network resource that is unavailable - Click OK to try again, or enter an alternate path folder containing the installation package 'itunes64msi' in the box below'.
I am unable to install and also i cannot uninstall itunes, can anyone HELP PLEASSSSSSEEEEEE!!(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
When I try to update itunes, I get the following: The feature you are trying to use is on a network resource that is unavailable. Click OK to try again, or enter an alternate path to a folder containing the installation package iTunes64.msi in the box below.
This leads me to another dialog box that says: The file .......is not a valid installation package for the product iTunes. Try to find the installation package iTunes64.msi in a folder from which you can install iTunes.
That doesn't work either. What to do?
DeanDownload the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
my itunes won't work so i tried reinstalling and when it starts an error pops up that says:
"the feature you are trying to use is on a network resource that is unavailable. click ok to try again, or enter an alternate path to a folder containing the installation package 'Itunes.msi' in the box below
please help, its frustratingfirst, head into your Add/Remove programs and uninstall your QuickTime. if it goes, good. if it doesn't, we'll just attend to it when we attend to itunes.
next, download and install the revo uninstaller http://http://www.revouninstaller.com/revo_uninstaller_free_download.html. use it to clear any existing itunes and/or QuickTime installation configuration information from the PC.
next download itunes. it worked for me hope this is helpful!!
oonce you get into the revo uninstallergo thru to delete itunes hit uninstall on the itunes icon then you will go thru to it will tell u the same nmessage about the feature and network hit cancell then go thru and hit scan (make sure bthe advance scan button is pushed) this will take awhile but go thru the list and hit everything associated with itunes. hit delete then install itunes again. it worked for me hope it works for you! -
After installing Mavericks I can no longer save a new word document or pdf by typing the name of the destination folder in the Finder window. The save button greys out. Solutions anyone?
Please follow these directions to delete the Mail "sandbox" folders. In OS X 10.9 there are two sandboxes, while in 10.8 there is only one. If you're running a version older than 10.8, this comment isn't applicable.
Back up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.mail
Right-click or control-click the highlighted line and select
Services ▹ Reveal
from the contextual menu.* A Finder window should open with a folder named "com.apple.mail" selected. If it does, move the selected folder—not just its contents—to the Desktop. Leave the Finder window open for now.
Log out and log back in. Launch Mail and test. If the problem is resolved, you may have to recreate some of your Mail settings. You can then delete the folder you moved and close the Finder window.
This action will delete any custom Mail stationery that you have created. If you want to preserve it, ask for instructions.
If you still have the problem, quit Mail again and put the folder back where it was, overwriting the one that may have been created in its place. Repeat with this line:
~/Library/Containers/com.apple.MailServiceAgent
Caution: If you change any of the contents of the sandbox, but leave the folder itself in place, Mail may crash or not launch at all. Deleting the whole sandbox will cause it to be rebuilt automatically.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return.
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