Can I exchange iPod for a new one even though I bought it at bestbuy?

My brand new iPod touch 5g has a loose slightly sunk in home button and a scratch on the inside of the rear facing camera lense   I don't think the people at bestbuy would think it's a big enough deal to give me a new one though.
Just ***** cuz I spent 300 $ on it.

"Really? "
Yes
" Even though I didn't buy the iPod directly from the apple store?"
Still yes.
"Will it cost me anything??"
"if they determine it is defective then they will replace it."  for free

Similar Messages

  • Can i change my old iphone 5 for the new one even though i bought the old one around november?

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    No. Your "problem" isn't covered by the warranty. It's not malfunctioning. It's working exactly as it was designed to. Sell your phone and use the proceeds to buy a new one.
    You can't get a replacement from your car just because the newer models off the line are being built with a feature yours didn't come with.

  • My iphone 5c screen is popping out from the top right side , can i exchange it for a new one at the apple store ?

    my iphone 5c screen is popping out from the top right side , can i exchange it for a new one at the apple store ?

    If it is still under warranty, and they determine it is a manufacturing defect, they will replace it. Be sure to back everything up before taking it into the Apple Store. That way, if you do get a new device, you will be able to set it up from the backup.
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  • I damaged my iPhone 5c can I exchange it for a new one?

    I Damaged my iphone 5c , can I exchange it for a new one?

    Accidental damage is not covered by the warranty. If the screen is damaged, certain Apple Stores can replace the screen for $149. If something else is damaged or your local Apple Store does not offer screen replacements, they will replace the phone for $269.

  • My iPad screen just cracked. Can I exchange it for a new one?

    I dropped my iPad and it cracked. It hasn't even been one year since I've had it. Can I exchange it for a new one? I have the worst luck TT.TT

    Apple's Limited Warranty http://www.apple.com/legal/warranty/ for iPad excludes coverage for damage resulting from accident, disassembly, unauthorized service and unauthorized modifications.
    Apple will provide a replacement iPad for:
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    iPad Repair & Screen Replacement Services
    http://www.ifixyouri.com/16-ipad-repairs
    RepairZoom iPad Repair
    http://www.repairzoom.com/ipad-repair.html
    Mission Repair
    http://www.missionrepair.com/Apple_iPad_Repair_Services_s/431.htm
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  • I have a iPod 1st generation and it is cracked can I exchange it for a new one

    The screen is cracked a lot and I want to know if I can get a new one for free

    No.

  • I have a referbished iPad2 can I exchange it for a new one and finish paying what I need for a newer model

    Can I exchange my referbished ipad2 and get a newer model and pay whatever it is I have to?

    How to Sell Your Old iPad
    http://tinyurl.com/85d69lk
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  • IPhone 5 has little **** in it can i exchange it for a new one?

    i got it the day it came out and i noticed a little **** on the back of the device. I am woundering if i can take it to a apple store and exchange it?

    The description doesn't relate to my question, but I take it there was no chip in it when you took it out of the box and it has occurred sometime since you got the iPhone. In that case it would not be covered by the warranty and it would cost you $229 USD to exchange it, or $49 if you purchased AppleCare +.
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  • My ipod touch 5 is not working. I bought it about 9 months ago, is there anyway i can exchange it for a new one?

    I bought my ipod touch 5 about 9 months ago it is no longer working right there are vertical colored stripes on half the screen and it automatically is clicking things that i didn't want opened. Does anyone know if i can exchange my ipod for a new one (ordered it off of the apple website, don't believe i still have the e-mail) or kn ow a solution to this problem?

    Take it in for warranty exchange:
    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task. Start with Google to search for these.

  • I want to exchange my three month old iPod for a new one at target in new jersey. It's has mechanical problems and it's not my doing. When I exchange at target will they charge me and if how much?

    I have my iPod touch four since black Friday; November. It's been acting weird lately.
    It's randomly crashing. On my photos on videos an none of my friends experience that.
    It's been blacking out and freezing and there is a whole load of battery left.
    I taken care of it. It has one or two minor scratches and I keep it in the right temperature. (never leave it in my car on a cold Or sunny day.
    I bought it in target and I want to exchange it for a new one. I'm sick of it freezing and running extremely slow when I have Four apps. I have less then fourth photos. I have loads of memory. If I exchange it in target will they make me pay a returning fee and if so how much?
    Also, I have a app tht I paid 9.99 for (math app) if I return my iPod will it still be on my iTunes so I could redownload it to my new one?
    Thanks so much.

    I would take it to an Apple store, if it's deemed defective you will receive a new one.
    Before this make sure you try to reboot, reset, restore
    As for the app, you can reload purchases from the cloud but it you should be syncing to iTunes. Also backup your device.
    http://support.apple.com/kb/HT2519
    http://support.apple.com/kb/HT1766

  • HT1320 how do i change my old ipod for a new one but keep my music on i tunes and not have to reload it

    how do i change my old ipod for a new one but keep my music on i tunes and not have to reload it

    Ok me again I once changed one ipod classic for another ipod classic on the same laptop , all my music on iTunes (300 CDs) where still there but could not be found by iTunes to load on to the new ipod , I had to load every CD again to solve , should I have reset the first ipod or something?

  • I purchased lightroom and photoshop a week ago and installed it successfully on my new iMac.  the open box iMac ended up being a lemon so i had to exchange it for a new one.  best buy wiped the old computer clean.  now id like to reinstall the lightroom a

    I purchased lightroom and photoshop a week ago and installed it successfully on my new iMac.  the open box iMac ended up being a lemon so i had to exchange it for a new one.  best buy wiped the old computer clean.  now id like to reinstall the lightroom and photoshop to my new computer but i don't know how. help!

    Download and install the trial version from http://www.adobe.com/downloads.html and activate it with your serial number or Adobe ID.

  • I bought an iPhone yesterday in white. Can I exchange it for a black one? (within 14 period)

    I bought an iPhone yesterday in white. Can I exchange it for a black one? (within 14 period) Also - if I can, is there a fee, and what is it? This is the unlocked version, still has the plastic on screen, but box has been opened and phone turned on.

    Contact the store from which you purchased the iphone and ask.

  • I had a iPhone 4S. I had to exchange it for a new one. Same phone. I had all my stuff backed up on iCloud. I turned on my ICloud, but nothing was transferred, except my contacts. Why? There were pics and text messages I was assured would be transferred..

    I had an iPhone 4S. I had to exchange it for a new one. I had my iCloud backed up. I was assured that everything would transfer. I had most importantly text messages and pictures that I wanted to keep. Why did nothing transfer besides my contacts

    Here is a guide on restoring your iphone from an icloud backup:
    http://heresthethingblog.com/2011/10/18/restore-iphone-ipad-icloud-backup/
    Hope this helps!

  • I have the iphone 5 and my lock button does not work. Can apple fix it or give me a new one. Can they still give me a new one even if I didn't buy my iphone 5 from them I bought it from verizon

    I have the iphone 5 and my lock button does not work. Can apple fix it or give me a new one. Can they still give me a new one even if I didn't buy my iphone 5 from them I bought it from verizon

    Alread asked and answered in your previous post - please do not post the same thing multiple times in multiple forums.
    https://discussions.apple.com/thread/5164919

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