Can I exchange my iPod?

I just got a new iPod and I realized it didn't have a back camera, only a front-facing one. I want to exchange my iPod for the iPod that does have a back camera and a front-facing camera. Can I do that? Will there be a charge?

If it is less than 14 days since your purchase, take it back for a refund.  Apple has a 14-day no questions refund policy.  If you did not buy from Apple you will have to check the refund policy of the retailer.
Then use the refunded money to buy what you wanted.

Similar Messages

  • Can i exchange my ipod 5 for a new one

    because my ipod 5 is very laggy and my battery drain very fast i have to charge it 2-3 time a day so can apple exchange my ipod 5 for a new one?and do i have to pay? im under warranty.

    Exchange an item policy:
    If you purchased your item from Apple in the U.S., you can take it to any U.S. Apple Retail Store for an exchange. Item exchanges are, of course, subject to in-store product availability. It's a good idea to check in-stock availability by calling the Apple Retail Store, or by viewing the product on the Apple Online Store to see if the item is available for pick up locally. Personalized items and custom-configured Macs may not be eligible for exchange at an Apple Retail Store.
    Items ordered on the U.S. Apple Online Store that arrived damaged or are incorrect can be returned to any U.S. Apple Retail Store, or by contacting Customer Service at 1-800-676-2775.
    From here >  http://store.apple.com/us/help/returns_refund

  • Can I exchange my iPod 5th gen for a new one

    Can I exchange my iPod 5th gen for a new one

    If you are in the return periiod for where ever you purchased the iPod and there is nothing physically wrong, they may allow you to return it, then you can purchase a new one.
    Here's the return policy for Apple in case you purchase it directly from Apple: http://store.apple.com/us/help/returns_refund
    If the iPod has an issue, the seller may not allow you to return it and you may need to obtain service from Apple in order to get a working iPod: http://selfsolve.apple.com
    I hope this helps.

  • HT1438 Can I exchange my iPod 5th generation 16 for a 5th generation 32

    Can I exchange my iPod 5th generation 16 for a 5th generation 32

    If the iPod was purchased from Apple with the last 14 days you can return for a full refund and then purchase the 32 GB one. Otherwise,
    Apple will only give you a 10% recycling discount if you turn in an old iPod when you purchase a new one. Better off selling it yourself.
    Apple - Recycling Program for iPod and Mobile Phones

  • Can I exchange my iPod touch 5 for a new color if its before 14 days

    I would like to exchange my iPod touch 5th (black) (i have opened it but i still have everything that can with it even the box) for a white one, and I have only had it for 1 week
    Will apple allow me to exchange, it I got it as a gift

    Ask the Apple Store. They are the only ones that can answer that question with any certainty.
    Allan

  • Can ii exchange an ipod touch 5 for and iphone 5

    i bought an ipod touch from bestbuy and it has been longer than the 30 day return polocy but my mom is finally letting me get an ipone 5. but there is no point for me to have them both

    no you can't exchange it. sell it.

  • How can I exchange my ipod nano, 5th generation, for a new one?

    My ipod nano, 5th gen, has a bad battery that will not charge.  I'd like to exchange it for anew one.  How can I do this, and how much credit can I get toward a new one

    Hey humperdeath,
    Thanks for the question. The following resource has a section specifically for battery replacements that you may find informative:
    Apple - Support - Service Answer Center
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod &select=BATTERY_REPLACEMENT
    You can also see how much a battery replacement would cost for your model:
    Apple - Support - Service Answer Center - Repair Pricing
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipod &select=REPAIR_PRICING
    And finally, if you choose to recycle your iPod by bringing it to an Apple Retail Store you can receive a 10% discount on the purchase of a new iPod, restrictions apply:
    Apple - Recycling Program
    https://www.apple.com/recycling/
    Thanks,
    Matt M.

  • Can i exchange my ipod touch 4g for the new one?

    Hello,
    I want to change my old ipod touch 4g for the ipod touch 5g, and i just want it to know if the apple can exchange it?
    Thanks

    Was this at an Apple store?
    Apple don't provide a service like this.
    If it was an Apple store they may have meant you can trade it in for 10% off a new model. This is all though.
    Sorry

  • Can you exchange an ipod for a new one with a diffrent color

    If you have an iPod touch 5 with a problome and Apple gives you anew one can you get a diffrent color

    Only if yo purchased it with the lat 14 days. In that case you can return for full refund and then purchase the one yo want.
    http://store.apple.com/us/help/returns_refund

  • Where can I exchange my old iPod Touch 4g for iPod Touch 5?

    My iPod has been acting up quite frequently lately. I had put a passcode on it so none of my friends could get in it, and I changed the passcode a few times. The one I recently put in is not being taken by the device, and I've been wanting to get the 5g one. Is there any way to exchange? I know about Apple's 10 percent off of a new one, but I bought mine from Target. Can I exchange old for new at Best Buy or Target???
    Lost and Confused

    Best Buy has a recycle program for store credit, but might be no better or even worse then Apple's 10% recycle offer.  No idea about Target.

  • Can i exchange a non working ipod touch

    i have heard that i can exchange my ipod touch 4th generation 8gb for a refurbished one for only 99 dollars. Is that true? Also, can i still get it if i dont have any warranty??

    unless
    If Apple determines that an iPod is not repairable, for example, if it has failed due catastrophic damage or the iPod has been disassembled into multiple pieces, then Out-of-Warranty Service is not available and the iPod will be returned. Please see Apple's Repair Terms And Conditions for further details.
    Apple will exchange your iPod for a refurbished one for $199 for 16 GB 4G and $99 for the other 4Gs. They do not fix yours.
      Apple - iPod Repair price
    This is an out-of-warranty repair so no warranty is required

  • Can I exchange my engraved IPod 5th generation for a diferent color?

    I just got a new iPod for Christmas and its silver with engraving I really want blue and I haven't even used it yet can I exchange it for a blue one?

    I know for a fact that the local Apple Store here considers anything engraved to be non-exchangable.
    It has nothing to do with what you want to exchange it for. It is the fact that you have an engraved device and they don't want it.
    Allan

  • Can i exchange my old apple ipod touch for a new one, can i exchange my old apple ipod touch for a new one

    can i exchange my old apple ipod touch for a new one.

    Not really. Apple will only give you a 10% discount for recycling for turning in an old iPod and purchasing a new one.

  • Can i exchange my appe ipod touch cable and headphone for new one

    can i exchange my appe ipod touch cable and headphone for new one

    Only if they are in warranty and have factory defects.

  • Can you exchange a new iPod Touch 4G 32 gb for the new one when it comes out?

    I ordered one using points from my credit card, so I want to know if I can I exchange it for the 5 when it comes out??

    If you purchased it within the last 14 days you can return it for a full refund and then purchase the 5G. Otherwise Apple will only give you a 10% recycling discount if you turn in an old iPod and purchase a new one.

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