Can I exchange photoshop elements 13 for an earlier version

I purchased and downloaded Photoshop Elements 13 via Amazon, and discovered it's not compatible with my Macbook Pro operating system (10.6.8).  Will Adobe allow me to exchange it for an earlier version (11) that is compatible with my Mac OS?

Adobe accepts returns within 30 days of purchase. But you need to contact Amazon.

Similar Messages

  • Can I use Photoshop Elements 10 for RW2 files used by Panasonic?

    Can I use Photoshop Elements 10 for RW2 files used by Panasonic?
    Message title was edited by: Brett N

    PSE supports RW2 from the Lumix DMC-GH1

  • Can't open Photoshop Elements 6 for mac

    I've had Photoshop Elements 6 for mac for over a year and it was working fine although RAW was never able to update.  About a week ago I went to open it and it would not open.  I've tried daily, have done all Apple updates and all Adobe updates and it still wouldn't open.  Then I uninstalled it and reinstalled it and it still won't open.  Any help is greatly appreciated.

    Over the decades, I've found that HOW you start an application can make a difference.  Applications that refused to run when started one way would work very well when started another way.  Speaking as an ex-programmer, this shouldn't happen.  But someone once said that in theory, there's no difference between theory and practice - but in practice, there is.
    You might try to start Elements in different ways to see what happens.
    Try to start Elements by going into the Applications folder and actually clicking on the Elements icon.
    Try to start Elements by double-clicking on a picture.
    Try to start Elements by going into iPhoto, selecting a picture, and clicking on the "Edit" button at the bottom of the screen.  I assume you have told iPhoto to open Elements to edit your pictures.  I've also told iPhoto to open a picture in iPhoto when I double-click on a picture in iPhoto.  I didn't specify that above because I wasn't sure you had done the same.
    At some point, you should realize that you're spending a lot of time trying to get an old version of an application to run.  Elements 8 is out and is running very well on 10.6.3. 
    How much time are you willing to spend to get Elements 6 to work?  I'm not trying to be a salesman for Adobe, but at some point, you should think of paying the money and buying a copy of Elements 8.

  • Can't install Photoshop Elements 10 for Mac: Exit Code 7

    I recently purchased and downloaded Photoshop Elements 10 for Mac (my OS is 10.6.8); when I try to install, I receive the  error pasted below. I have tried the fixes posted on the following pages and none have worked. Any ideas?
    http://kb2.adobe.com/cps/925/cpsid_92579.html
    http://kb2.adobe.com/cps/925/cpsid_84332.html
    Thanks in advance for your help!
    ERROR MESSAGE:
    Exit Code: 7
    -------------------------------------- Summary --------------------------------------
    - 0 fatal error(s), 17 error(s), 3 warning(s)
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
    ----------- Payload: {60CB5C6D-5B99-45D3-BAB5-E7728182101E} Adobe Photoshop Elements 10 10.0.0.0 -----------
    ERROR: DF024: Unable to preserve original file at "/Library/Fonts/NuevaStd-Bold.otf" Error 0(Seq 1586)
    ERROR: DW063: Command ARKDeleteFileCommand failed.(Seq 1586)
    ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist". Error 0(Seq 2)
    ERROR: DW063: Error rolling back command ARKCopyFileCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10/Support Files"(Seq 2)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 2)
    ERROR: DF015: Unable to delete symlink "/Applications/Adobe Photoshop Elements 10/Adobe Photoshop Elements 10"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCopySymlinkCommand(Seq 1)
    ERROR: DF001: Unable to get permissions of "/Applications/Adobe Photoshop Elements 10"(Seq 1)
    ERROR: DW063: Error rolling back command ARKCreateDirectoryCommand(Seq 1)
    WARNING: DW036: Payload cannot be installed due to dependent operation failure
    ERROR: DW050: The following payload errors were found during install:
    ERROR: DW050:  - Adobe Photoshop Elements 10: Failed due to Language Pack installation failure
    ERROR: DW050:  - Adobe Photoshop Elements 10_AdobePhotoshopElements10_en_US: Install failed

    *ERROR: DF024: Unable to preserve original file at "/Library/Fonts/NuevaStd-Bold.otf" Error 0(Seq 1586) - navigate to /Library/Fonts/ and check if NuevaStd-Bold.otf is a folder. if it is move that folder to your desktop
    *ERROR: DF023: Unable to delete file "/Applications/Adobe Photoshop Elements 10/Support Files/Adobe Photoshop Elements Editor.app/Contents/Info.plist" - delete Adobe Photoshop Elements 10(folder) from the applications folder.
    try reinstalling PSE 10.
    Good luck!

  • How can I get Photoshop Elements 7 for Mac? (Have a license key for Windows from before)

    Hi,
    I have an installation CD for Photoshop Elements that I used on my old PC. I was satisfied and content with that product and as I got a new computer I wanted to use the program there. Here's to my problem:
    I don't have a disk drive on the new computer and can therefore not install the program from disk. Second problem is that when I go online to find the program to download instead I realize that there's no version 7 for Mac, only for Windows if I understand it correctly?
    I don't feel that I want to buy a new version just to get it working on my computer and I'll use iPhoto if it doesn't work to install. It would however be really nice if I would be able to use it.
    Cheers

    There never was a photoshop elements version 7 for mac os, only for windows.
    System requirements | Adobe Photoshop Elements

  • Where can I download Photoshop Elements 6 for re-installation?

    I purchased Photoshop elements 6 a few years back. Due to a computer meltdown I have had to reinstall everything. Is this software still available for download? I cannot find it on the Adobe website.

    i don't think any trial earlier than pse 7 is currently available for download from adobe or it's affiliate prodesigntools.com.  but, if it's anywhere, it would be available via prodesigntools.com
    however, if you bought pse 6 from adobe, you can probably find a link under your purchase history, https://www.adobe.com/account.html

  • How can I redownload Photoshop Elements 11 for installing on a new PC

    I need help for redownload the program I bought

    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 11:
    http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

  • Can I download Photoshop Elements 12 for both Mac & Windows 7 from same purchase?

    I hoped I could download the Photoshop Elements 12 I recently purchased from Adobe for both my computers--one is a Mac and the other Windows 7. Can I do that and how?

    Installing same purchase of Photoshop Elements 12 on both Mac & Windows 7?

  • Where can I download Photoshop Elements 11 for Mac?

    I just bought Photoshop Elements 11 but i cannot use the CD because I have only a MacBook Air. I would like to download Photoshop Elements 11 but I saw on this website only Photoshop Elements 12. Does somebody know where I could download Photoshop Elements 11?

    Hi Clearwood,
    Please click on the below link first of all
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=photoshop_elements&loc=us
    Then erase evrything from the address bar and copy and paste the below link
    http://prodesigntools.com/trials2/AdobeProducts/PSE/11/osx10/PhotoshopElements_11_WWEFDJ.d mg
    and press enter. It will intiate the download for photoshop elements 11.
    Please reply in case you face any issue or need any further help.
    Thanks

  • Can I use Photoshop Elements 12 for digital drawings?

    By this, I mean can I freehand draw on PSE 12?
    I bought it originally to replace PSE 8, and, being the simple person I am, didn't bother researching it a bit first. I assumed that it would be like PSE 8, only better, so it seemed worth it.
    I just finished installing it about 20 minutes ago, and spent about 10 minutes playing around with it and what not, but I can't seem to find any of the settings or tools I need to resume my drawing. I kind of found the brush tool, but I can't make it work like it should!
    Any help is appreciated!

    Thank you so much!
    As soon as I clicked Expert, all the tools popped up!
    Ugh, I'm so relieved!

  • Download Photoshop Elements 8 for Mac?

    Hello.
    Can I download Photoshop Elements 8 for Mac? I need to activate a new mac without a CD drive and have de-activated old one?

    There is no link at the Adobe website but try Direct Download Links for Lightroom 3 and Photoshop Elements 8 | ProDesignTools
    Follow the Very Important Instructions on that page first BEFORE you click the download link.

  • Where can I find the download link for Photoshop Elements 6 for Macintosh?

    Hard disk crashed, need to reinstall all software including Photoshop Elements 6 for Mac.  The download link has been removed from Adobe site and support is saying I have to purchase a new license.  I already have a licensed version of this product and this version is sufficient for my needs.  Where can I find the download link? 

    Hi jsachen
    I don't think Download Link for Photoshop Elements 6 is available.
    The download links are available from Photoshop Elements 7
    Download Photoshop Elements products | 9, 8, 7

  • Install for Photoshop Elements Version 6. I lost my disk the link on the site to download the trail for elements 6 is broken. Where can i download PhotoShop Elements 6?

          I lost my disk, the link on the site to download the trail for elements 6 is broken. Where can I download Photoshop Elements 6?
    I was trying to install the trail because that was the only thing available and I have the product key. Can you please direct me to a link to download Adobe Photoshop Elements version 6 please.
    Thank you,
         Rob

    Unfortunately, even if there were a download link it wouldn't help. PSE 6 had different serial numbers for downloads and boxed versions that were mutually incompatible, and back then you couldn't just enter a serial number into the trial. That's probably why adobe doesn't have a download available for PSe 6.

  • I purchased Photoshop Elements 13 for my Mac which does not have a cd drive.  I have already installed Elements 6 many years ago.  Can I still install my upgrade without using the cd's?

    I purchased Photoshop Elements 13 for my Mac which does not have a cd drive.  I have already installed Elements 6 many years ago.  Can I still install the upgrade without using the cd?

    PSE 10, 11, 12,13 - http://helpx.adobe.com/photoshop-elements/kb/photoshop-elements-10-11-downloads.html
    You can also download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 13: http://prodesigntools.com/photoshop-elements-13-direct-download-links-premiere.html

  • How can I re-download adobe photoshop elements 11 for mac?

    I am a fully paid customer for photoshop elements 11 for mac.
    how can I re-download adobe photoshop elements 11 for mac?

    You can download the trial version of the software thru the page linked below and then use your current serial number to activate it.
    Be sure to follow the steps outlined in the Note: Very Important Instructions section on the download pages at this site and have cookies enabled in your browser or else the download will not work properly.
    Photoshop/Premiere Elements 11:
    http://prodesigntools.com/photoshop-elements-11-direct-download-links-pse-premiere-pre.htm l

Maybe you are looking for

  • , please help problem downloading apps since update

    Why can't i download apps since i updated to i06, i  log in with password .am then asked for three security questions fill this out click done and get the answer timed out try again, what is causing this please help.

  • Dynamic Navigation and Teamviewer

    We programed our own iviews in WebDynpro for using in manager selfservice. For changing between different employees, we assigned the standard SAP teamviewer as a dynamic navigation to the pages which include our WebDynpro iviews. This proceeding work

  • Persistent User Variable in ICM

    I was wondering if anyone knows what the maximum number of persistent user variables that can be configured on an ICM Enterprise platform. I understand that these are logged to the Logger database so there has to be some limitation. I am going to be

  • Where are the settings/preferences for firefox?

    I am trying to find the settings/preferences for firefox but I updated my firefox and now cannot find them.

  • What is the max characters  memo field can hold on crystal Xi?

    Post Author: chulheekim CA Forum: General Can anyone help me with memo field that I have on crystal XI? I see only about 200 characters on a memo field. what is the max characters  memo field can hold on crystal XI? I've got to bring this answer to t