Can I expedite the install of the updated lollipop version for my GS5?

Like so many others with this phone, Lollipop broke my phone. Contacts crashes a few times a day, the battery drains quickly, and the most frustrating part is the screen stays black and won't unlock sometimes for 15 minutes, which is the worst when your alarm is going off. I literally had to take the battery out this morning to turn off my alarm because I couldn't unlock my phone- the screen just stayed black (while blasting my alarm). It sounds like an update will be available soon but is there any way to push to all the GS5 users right away?

I would try taking it into a store. They might be able to give you the AVAILABLE update that you just haven't received yet. I am considering that option myself since the update is AVAILABLE now and you just haven't happened to be one of the ones selected to get it. Given how long the new OS roll-out was, you might have to wait a while and, if your performance is like mine, waiting is pretty miserable.
Then again, given how many phones the OS broke, going into the stores might require quite a bit of waiting too so, call the store first and see if they think they can help.
Good luck and here's hoping we all get that update soon. I loved my phone and Verizon before I got the fuzzy end of this particular Lollipop...

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