Can I free up F9 from the sound controls? Need it for an application.

Lotus Notes uses Alt-F9 and Ctrl-Shift-F9 for view refresh, but apparently all use of the F9 key on my user's Macbook Air is routed to the sound settings. I can't find out how to unset that.

I may have it, but it might complicate matters.  OSX will only show that option *if* there is a keyboard attached that has those functions.  I checked two Mac Minis running 10.6.8, one with an Apple keyboard and one without.  On the one with a non-Apple keyboard the option is missing, just as you described.  On the one with an Apple keyboard, the option shows in exactly the same place.
I'm wondering if that option might "go away" on a MacBook Air if you have connected an external keyboard (as you might to be able to use Lotus Notes until you solved this problem).  If so, disconnect that keyboard.  If it is a bluetooth keyboard, temporarily turn off Bluetooth on the Mac (even if you think the keyboard is off, if it's not the Mac very well may connect to it and then the option may go away).
If plugging in another keyboard isn't the issue, then it appears your machine isn't recognizing that you have this type of keyboard (though clearly it's recognizing it when you press the keys) and that would be a bit more involved.

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