Can I get a lower price for Creative Cloud?

I just bought the student version of CS6 last month, since I didn't know there is a service called Creative Cloud before. Can I return the student version I bought or can I get a lower price for Creative Cloud than the student price?

Yes this should be possible. Please contact Customer Support by phone and they will be able to help you.

Similar Messages

  • I can't cancel my auto renew for creative cloud month to month membership

    I can't cancel my auto renew for creative cloud month to month membership.
    (After Click Manage plan, there is no "cancel plan" display on my screen.)
    I'm from Thailand. I need help in cancelling this.
    Thank you

    Hi vongporn chomsubjumroen,
    Kindly contact our support team to cancel the subscription  via:  http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
    If you are unable to use chat option kindly try below mentioned steps.
    Try different browser.
    Delete cookies and cache
    If the problem still persists Kindly revert with the below mentioned information.
    OS version:
    Browser Version:
    You can also try: Phone support | Orders, returns exchanges
    Thanks,
    Atul Saini

  • What product qualify for the intro price for Creative Cloud?

    Hi all,
    I'm about to purchase a Creative Cloud subscription.
    It says there are certain CS3 products/suites which are eligable for the intro offer price.
    Can anybody tell me exactly which products are these?
    You can still get a cheap Photoshop CS3 from ebay.
    Thanks in advance.

    derchrisuk wrote:
    You can still get a cheap Photoshop CS3 from ebay.
    Read through this before you do and make sure you don't get caught out.
    Thinking of buying from eBay?
    http://forums.adobe.com/message/1636890

  • Where Can I Download Offline Help Files for Creative Cloud?

    The heading says it all. I am not always connected to the internet and, in any event, I find the on-line help annoying and tedious. I can only find PDF help files for CS4, where can I get them for CS6?

    That is not off-line help, it is simply a PDF file full of links to on-line resources. It is next to useless. I want to be able to look at teh help document and get answers to questions, not links to answers.

  • Can I get the education offer on Creative Cloud if I already have a membership?

    Hi:
    Can I get the reduced rate of $19.99/month if I am a teacher and am paying $29.99/month already?

    Hi Aynex,
    Please contact our customer service to department for assistance regarding your options.
    US
    800-833-6687
    Monday-Friday, 5am-7pm PST
    ...or live chat with an agent: http://tinyurl.com/8kquhso
    -Dave

  • Can I change the Installation disc for Creative Cloud - SSD drive is full

    I have got a new imac with a 255GB SSD drive and a 2TB Data drive - I have half downloaded my Creative Cloud apps, and the SSD drive is full.
    Can and how do I change the target drive to my empty Data drive to complete the installation
    PLEASE HELP!
    Thank you

    Yes you can solve this issue by placing the applications on a other drive by selecting a custom installation location.
    Click at the right top in the Adobe Application Manager after your user name, and select preferences
    Select a alternate installation location.
    Better: make some space on your SSD, performance of the application / loading time is increased when placing on a SSD.
    Data storage / scratchdisks can be configured on the 2TD data drive.
    See also: http://blogs.adobe.com/adobecustomersuccess/2011/10/25/optimizing-for-performance-with-ado be-applications/
    Optimizing for performance with Adobe applications

  • How to get the better price on creative cloud?

    I`ve tried to get the better price but it says I have to contact customerservice to get a response. It`s alomost imposseble to get in contact with them. Can anyone help me If only by get a email to adobe.

    Hello MrMorten,
    I will get you in touch with the relevant team to have more information.
    Thank you.
    Arnaud.

  • Can I change Folder or path for Creative Cloud Files?

    Hi All,
    how can I change the path / folder?
    I don´t have enough space on C: : )
    kr
    Alex

    Hi @amia,
    Yes, you can change the location of the "Creative Cloud Files" folder on your desktop computer.  In the CC desktop app, select the Settings icon (gear icon in upper right), then the "Preferences..." menu option.  Click the Files tab and you'll see the "Folder Location" option. 
    Hopefully this works for you.
    Thanks,
    Elba

  • New Australian Prices for Creative Cloud

    I've been a loyal adobe customer for years and also a subscriber to Creative Cloud since the launch and have been very dissapointed with the much higher price Australians pay for the service but I need these programs for my business.
    I'd like to know if the new subscription prices for Australia will now be passed on to existing loyal Creative Cloud customers who are already subscribed? As it's a monthly subscription surely we should benefit from the new price but I want to check.
    Dave

    Hi Dave,
    I checked your billing history and confirmed you are now being charged the new price.
    -Dave

  • Is there a student/education month-to-month price for Creative Cloud?

    I have been looking at creative cloud membership and as a student have seen the education pricing which requires a 1 year contract. I also see and option for month-to-month pricing but as a regular customer, not as a student. Is such an option available and how would I find it? I am in the UK so I need UK pricing.

    Currently, discounted Creative Cloud membership pricing for students and teachers is only available on one-year plans. This discount is not available for month-to-month plans.
    See this page for more information: http://www.adobe.com/uk/education/products/creativecloud.html

  • Can you get full acrobat program on creative cloud (ie, combine in acrobat and distiller)?

    I have purchased the creative cloud teacher & student edition but need the use of distiller and the ability to combine multiple pages in acrobat. Is this available or do i need to purchase the program seperate?

    If you downloaded Acrobat from the Apps page of the Creative Cloud https://creative.adobe.com/apps then you have the full version of Acrobat. I have found the "rotation of pages" and "merge pages into 1 document" features. I do not know about the "insert/extract pages" feature but they will in the Acrobat forum here http://forums.adobe.com/community/acrobat.
    "Rotation of pages" is available from the Acrobat menu View > Rotate View:
    "Merge pages into 1 document" is available from the Acrobat menu File > Create > Combine Files into a Single PDF:

  • How can I change the primary admin for Creative Cloud?

    I've created an additional admin, but want to mark that user as the primary.
    Thanks in advance!

    I'm also looking to do this. Thanks for any help!

  • Can not connect to adobe installer for creative cloud after purchase

    any body else have issues

    I just purchased Photoshop, but it won't download. Browser window says "Photoshop is downloading....", but nothing's happening.

  • Pro discount for Creative Cloud if I am using Final Cut Express currently?

    Can I get the Pro discount for Creative Cloud if I am using Final Cut Express currently?

    Hi Allvideo,
    I was looking at the promo here:
    http://www.adobe.com/products/premiere/switch.html
    I also looked over the terms and conditions here:
    http://www.adobe.com/store/en_us/popup/offer/save30_cs6_prodprem.html
    It appears that it only applies to Final Cut Pro not Express, sorry
    -Dave

  • Amazing 40% annual price increase for Creative Cloud

    Well, Adobe is off to monopoly pricing.
    I got an offer to suspiciously save in the new year. I could save "$30 a month".
    This was off the new price for Creative cloud: Raised to $69.99 per month for this new year!
    That is _$20_ more than the previous year, regular prices both.
    It's slightly better if you do the bait and switch for previous customers.
    However, 40% increase in only the second year of this CC program is an amazing display of offshore-orientated management.
    Completely unfair, and in a special way idiotic, don;t you think?

    Looks like the "for teams" plan is pretty terrible then. If it costs more than the individual license plan paid monthly, that sucks.
    I'm not sure what kind of programs you are looking at on the mac as alternatives to adobe, but I know I am very concerned about the next couple of years when pricing doesn't look like it will expand to include sensible solutions for small businesses and small business contractors.
    There does appear to be a very 'now-centric' thinking on the CC pricing that simply does not mesh with the thinking of users. It might be justifiable for some big businesses where financial decisions are made by people with budgets and little knowledge of how Adobe Anything works, but in circumstances where the paying decisions are made by the types of people who have spent countless hours studying and learning and in many cases planning for the future with the creation of a business, it's quite plainly a bad financial proposition.
    The payment plan for Photoshop and LR are pretty good at $9.99/month, but the primary attraction there is for PS hobbyists and stay-at-home mom's wanting to learn something useful.
    There's no real option there for serious professionals either using a basic 2D suite (PS + AI + maybe one other) or a more advanced suite (like Production Premium).
    The logic of drawing customers in to CS6 packages that were well priced and well suited to people who could afford to upgrade every couple of versions and then locking the door on them is bizarre.

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