Can I get a new iphone 5 if my lock button came to me barley working?

So once I got my iphone I didn't touch it till I got a case...
Anyways, I had problems with my lock button as soon as I clicked it..
It wasn't easy or smooth to press down it was always hard now I have to use my teeth to press it down to turn it on...
Can I get it for free??
I have insurance...
Should I bring that up?
Or should I try to get it for free since it wasnt my issue..
Plus my cable is broken and my home button is slow to respond..
I didn't do anything.
I was just using it.
That's all!

Call Apple support or make an appointment at an Apple Store and have them evaluate the iPhone. If they determine that the button is defective and the iPhone hasn't been subjected to user damage, they'll replace the iPhone under warranty.
Regards.

Similar Messages

  • How can i get a new iphone if my screen crack

    How can I get a new iphone if my screen crack?

    Some Apple Stores can replace the screen of an iPhone 5 for $149. Otherwise, it will be $269 to replace the whole phone (unless you have AppleCare+, in which case it would be $79).

  • My iphone 4S carging port broke and it has no warranty, would apple fix my phone if i take it to the store or can i get a new iPhone 4s if y pay?

    My iphone 4S charging port broke and it has no warranty any more, would apple fix my phone if i take it to the store or can i get a new iPhone 4s or at least a refurbished one?

    An Apple store will replace it for $199.

  • My iphone 4 is not in service its deactivated the home button doesnt work and the front screen is cracked can i get a new iphone 4 for free

    my iphone 4 is not in service its deactivated the home button doesnt work meaning theres tape to keep it in its place, and the front screen is cracked can i get a new iphone 4 for free. what should i do.

    Take it to Apple for an out of warranty replacement for $149US.

  • My iphone5 unlock button is not working. Can I get a new iphone 5 and then trade that in for the new iphone 5s?

    Exactly what the title says.
    My unlock button got to the point where it does not work literally 80% of the time. I've dealt with it throughout the past couple of months and I've been too lazy to lazy to go to the apple store.
    I was planning on visiting the apple store about this issue and I've been told that I would be able to receive a brand new iphone 5 as long as I'm still under the warranty. I purchased the iphone 5 last year sept 10 (pre-order) and got it on Sept 21 i think....so I'm not sure which date is when my warranty will be over.
    Is it possible if I can get a new iphone 5 and trade that in + the difference of iphone 5 and 5s and receive the 5s?
    Just wondering. If I cant, then I guess I will stick with the iphone 5 for another year.

    Hi jehims,
    You will only be able to get a replacement for the iPhone 5.....
    But sounds like you need to get to the Apple Store soon, like yesterday.....
    Cheers,
    GB

  • How can I get a new iPhone 4 swapped?

    I learned that Apple Care doesn't cover accidentle damage, so what could I say to get a new iPhone 4 instead of walking in with an accidentle damage excuse?

    iLiamize wrote:
    I learned that Apple Care doesn't cover accidentle damage, so what could I say to get a new iPhone 4 instead of walking in with an accidentle damage excuse?
    You are asking us to provide you with a believable lie so you can cheat Apple?
    Good luck with that

  • Can i get the new iPhone?

    I have the original iPhone and the black part (antenna cover) broke off and it just generally seems to not be working well. Quite frankly i am sick of having to reset it. If i got the phone in September and agreed to a 2 year deal, can i terminate that deal and get the new iPhone? thanks.

    Yes, Monkey you can. The original iPhone was not subsidized, and it is well-advertised on the AT&T and Apple websites that original iPhone owners can upgrade to the 3G for the subsidized price of 199/299. Naturally, you'll have to pay the higher data feeds and resign a new 2 year contract.
    Hope this helps.

  • If my iphone isnt working well and keeps crashing can i get a new iphone, if my iphone isnt working well and keeps crashing can i get a new iphone

    my phone is having alot of problems. it keeps crashing, shutting off, cant receive some calls, goes straight to voicemail, battery usage is terrible,i restart my phone maybe 8 to 10 times a day.would it be possible to get a new iphone?

    If it is under warranty and defective, then they will replace.

  • How can I get a new iPhone 5?

    My iPhone 5 lately has been experieincg lots of battery issues. I hardly get any battery life when on LTE and my phone gets really hot when using LTE or gaming and I turn off most location services and searching services. I also lose wifi connection alot. I have restored it many times even without backing up my data. This is so frustrating too pay 650 dollars of cash to receive  a defective product especially when I've been saving up to buy what I thought was going to be a premium quality phone. How can I get it replaced for a new one.

    Stedman1 is right. Go to https://expresslane.apple.com and follow the prompts for iPhone. That's how you can contact Apple either by phone or by Genius Bar appointment for service or replacement. Your phone has a one-year warranty on it, so none of the 5s are out of warranty yet.
    By the way, you don't need to restore as new multiple times. That doesn't do anything different than the first time.

  • How can I get my new iphone to be recognized in devices in itunes

    I just got the new iphone 4S and when I plug it into my mac to sync, its not being recognized in "Devices" in itunes, for me to sync.  How can I get itunes to find the iphone thats connected?

    Look at this for possible solutions:  iPhone, iPad, or iPod touch: Device not recognized in iTunes for Mac OS X, http://support.apple.com/kb/TS1591

  • Can i get the new iPhone and sell my old iPhone?

    I have the 4GB original iPhone and i was wondering if it was possible for me to upgrade to the new iPhone for the $199 price. If i can, am i able to sell my old on eBay? Some people say i can get the 8GB for 199 and some say i can get it for 499. I don't have an upgrade available and i signed a 2 year contract in September. Is this at all possible?

    My understanding is that any current iPhone owner with an AT&T contract can get the $199/$299 prices regardless of when they last upgraded or renewed. Rationale seems to be that the original iPhone purchase was not subsidized by AT&T.
    If that were not true, no current owner would be able to get the prices above, since we all bought the iPhone about 12-13 months ago at most and have no less than 11 months left on our two-year commitments.
    I'm sure there is info on this on line somewhere. But best just go to an Apple store or an AT&T store and ask them.
    Phil

  • I can't get my new iPhone to sync

    Thanks in advance for any help.
    Just purchased a new iPhone. Activation went OK. However, I can't sync through iTunes. I get an error message asking if I want to turn on syncing. I say yes, then I get a second error saying something like "Syncing can not be started on this computer." I can get the exact wording if that is important.
    What I have done so far:
    Disk utility to verify disk and repair permissions.
    Tried to run iSync seperately. iSync does not run and I see the following in Console:
    dyld: Symbol not found: kCALSTR_XWR_fulldayprop
    Referenced from: /System/Library/PrivateFrameworks/SyncConduit.framework/Versions/A/SyncConduit
    Expected in: /System/Library/PrivateFrameworks/CALCore.framework/Versions/A/CALCore
    I then downloaded and reinstalled iSync. No change.
    Any help is appreciated.
    mlz
    Oh, I should have added my hardware: Macbook, running 10.4.10, fully updated. I checked on updates after noting the problem.
    Message was edited by: mlz

    Allan is correct. The URL that he cites is for Apple based computers.
    There is an individual URL specific to Windows systems for others that may read this and be in the Windows environment:
    http://docs.info.apple.com/article.html?artnum=305845
    mikeab

  • How can I get my new iPhone to update with backup from old iPhone and not iPad?

    Hi. I just got a new iPhone 4S to replace my old iPhone 3GS. For some reason when I tried using setting up my new phone from the backup of m old phone it put a backup of my iPad. Is there a way I can retrieve this data for the phone? I didn't have any contacts with the ipad backup, just the phone and I really need them.
    Thanks!

    reset network settings, As well as power cycle router.

  • How can I get my new iphone to connect to server when I am at home?

    My new iphone (5) cannot connect to server when I am at home.  Nothing is available if it requires a server connection-the "wheel" continuously spins.  When I am out of my residential range connections are made and phone seems to operate better.  How can the home server connection be corrected?

    reset network settings, As well as power cycle router.

  • HT1766 I can not get my new iphone to sync and back up to move information to my new

    I cant get my old iphone to sync and move over to my new iphone.

    Hello agordius
    Check out the following article to go over the setup process for syncing your new iPod.
    iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
    http://support.apple.com/kb/PH12313
    Thanks for using Apple Support Communities.
    Regards,
    -Norm G.

Maybe you are looking for

  • Anyone else had problems downloading RH9 trial version?

    I have unsuccessfully tried to download the RoboHelp 9 trial version using various browsers (IE, Firefox, Safari) on both my work and personal laptops.  Received the following error message when trying to download the trial this morning using Safari.

  • Java.lang.ClassCastException in end user page

    Hi, When I click on any of the link in the end user page (it launches a process using processLaunch.jsp) i'm getting the below error. I've no clue as whats going on, can someone please help me. java.lang.ClassCastException at com.waveset.security.aut

  • The log file which can be used to track the HTML preview of HFR Reports

    Hi, Could you please let me know the log file which can be used to track the HTML preview of HFR Reports? Thanks, Aparna

  • No method found for XML query element

    Hi, I have an EJB module which contains some entity beans. If I try to deploy it or verify it using the Sun One Verifier Tool I get the following exception... Error: ** Error trying to process file: java.lang.RuntimeException: No method found for XML

  • VLAN Override and Web Auth: How to overcome issues?

    Hello I have been investigating if we can deploy vlan override and assign a user vlan via RADIUS, post authentication on a WRD SSID. Having read around the discussions, I can see that there are others who have wanted similar, but have been told that