Can I get a refund for non-compatible product?
Have purchased FIFA 12 for my Ipod touch only to find that it is not compatible with the version I have.
How do I return and get a refund?
Probably not
Similar Messages
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i got charged twice for a movie (Safe House). Can i get a refund for that? we were not able to finish the movie last night, and now we're trying to watch it again. We have an hour left, however the apple tv is still loading the movie again for 2 hrs & 46 mins.
Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History. -
How can I get a refund for apps in the apple App Store that do not work and are not what they said they wer
You've tried deleting and redownloading them and seeing if they then work and tried contacting the developers ? If you have and they can't/won't help then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
HT201318 how can i get a refund for my icloud upgrade? i am within the 15 days
how can i get a refund for my icloud upgrade? i am within the 15 days
If in the US, follow the link below -
https://discussions.apple.com/message/16968425#16968425
it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page. -
How can I get a refund for a book
Can I get a refund for a book I purchased in iBooks? I did not like it, it was stupid and want my money back.
Try using the Report a Problem link in your receipt. I doubt just calling it "stupid" will impress anyone. Best provide details on why it was not as advertised, etc.
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How can I get a refund for unwanted app?
My kids downloaded an extension of an app, made for kids, that cost $100. They thought it was free, until I got the bill. How can I get a refund for this and remove the app? This is wrong on so many levels, beginning with having a free app for kids luring them to a ridiculously priced one. Any help is appreciated.
You posted in the Mac computer OS X Tiger 10.4 forum. You don't provide enough info. Was this an iPad app, iPhone app, an iPod app purchased from the iTunes store? Or an app purchased from another source?
The remedy - don't give your kids the password and answer to security questions.
If purchased from the iTunes store, there's a link on the invoice.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
How can I get a refund for an unwanted app that I just purchased?
How can I get a refund for an unwanted app that I just purchased?
Click here and ask the iTunes Store staff for a refund. Consider whether or not you want to do this now carefully first; if they grant one, you'll need a very good reason to get another from them.
(111524) -
How can I get a refund for a purchase made by a minor?
how can I get a refund for a purchase made by a minor?
You contact iTunes store support and plead your case. YOU are responsible for the security of your Apple ID and password. There are numerous mechanisms in place to make it easy to prevent unauthorized purchases. IF they agree to give you a refund, they will not do so a second time.
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How can I get a refund for a product I don't want as its not performing the way I want it?
How can I get a refund for a Mac APp store product I purchased which I dont want?
Apple views sales as final. Have you contacted the developer about the issue that you have with the app?
When the emailed receipt arrives you can start a conversation with iTunes/Mac App Store Support about a refund via the Report link. -
How can I get a refund for a album
How can I get a refund for a album I bought at the music store...If I can? Reason being I hit the wrong Buy button.
Actually, I've had original CD already.Go into your itunes store account and click on purchase history. Click on "Report a problem" at the bottom of the page. If it was your last purchase it should be at the top and have a link that you can click on that says "Report A problem". Follow the steps the screen gives from there. This is not a guarantee that you will receive a refund (or store credit which is what they would give) but one of the options is "Accidently clicked Buy" or something to that effect. Someone should email you within 12 hours I believe (the screen will tell you how long after you submit).
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How can I get a refund for an in app purchase I did not want?
How can I get a refund for an in app purchase I did not want?
The app took over $35 from my account and there is no way this was authorized. Please advise on how I can recover these funds.They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
I think they do this to their customers very often. It is extremely dishonest.
I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
But seriously...best of luck. -
How can I get a refund for unauthorised purchases made by my 6 year old son. And he purchase games 1200€ With in 3days. How it's possible?
I'd follow the "report a problem" link
http://www.apple.com/support/itunes/account/ -
Can I get a refund for an unauthorized app?!
Can I get a refund for an unauthorized app?!
Bunny Shooter appears to have a number of in-app purchases available, for additional levels and features within the game. Make sure your kids didn't purchase a bunch of these from within the app before you start filing complaints. If they did, then the purchases are completely legitimate as far as the iTunes Store is concerned and no refund would be due to you, nor would there have been any sort of criminal activity nor fraud occuring.
For the future, I'd strongly suggest you turn off In-App Purchasing and probably app purchasing completely, so that your kids can't make purchases that you aren't aware of.
Regards. -
How do I clear a song that won't download in Itunes? Also, can I get a refund for the song?
Hi Allan ..
From your iTunes library, right or control click the song then click Delete.
Apple's policy states that, "all sales are final" >> iTUNES STORE - TERMS AND CONDITIONS -
HT1657 Can i get a refund for a rental i didn't view before the expiration date?
Can i get a refund for a rental i didn't view before the expiration date?
I wasn't able to tranfer the movie to the ipad, and couldn't view it on my pc.All purchases are considered final, but you can try contacting iTunes support and see if they will give you a refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
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