Can i get a refund if price of recent purchase goes down
I recently purchased a few HD movies with itunes extras on itunes for €16.99 each in the middle of July, they were part of a series. I went to buy another HD movie in this series with itunes extras and the price has now gone down to €12.99 for all the movies I purchased. Is there anyway I can get a refund of the difference or is just bad luck that I bought the movies a couple of weeks before the price drop?
Sad to say that you are correct. It's just that it was out of luck that the items went on discount after oyu bought it. As I've heard, does not provide price protection or refunds in the event of a price drop or promotional offering. It's in ther terms of use:
http://www.apple.com/legal/itunes/us/terms.html
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Sorry, but no. Apple's policy states, "All sales and rentals of products are final" as noted here > iTUNES STORE - TERMS AND CONDITIONS
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Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
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You can try...
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Use this Link > Apple Support iTunes Store Contact
But it is stated all sales are final. -
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ANYONE KNOW HOW TO HELP ME OUT?! OR WHAT I CAN DO?!?!
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My son did purchase some token, In-App (almost $130), and I have to mention that is too easy for a 5 years old boy to buy In-App, after you Download a New App (SKYLANDERS CLOUD PATROL, v1.6.0); for him, because the Account will remain open for couple of minutes.
I know he used $10 of it, or so?!?!
BUT, I want to know how can get the rest of it, back?
I didn't let him play anymore after I've got that he bought lots of token, Or extra points.FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
Cheers, Tom -
How can I get a refund on an in-app purchase?
I bought a currency pack on Pixel people and after I bought it, my game was deleted and I couldn't do anything in the game. I deleted it and reinstalled it, and it restarted my whole game. I lost my $11.29 and didn't even get what I was supposed to. Please help!
Hi go to this website for instructions for a refund
http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
Hopefully that solves your problem:) -
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I WOULD GREATLY APPRECIATE YOUR HELP WITH THIS. I HAVE APPLE CARE AND HAVE ALWAYS HAD FANTASTIC CUSTOMER SUPPORT. I do not know if you guys are apart of this choice making but would you please consider giving me a refund for this non working application? Thank you so kindly.
Gina Caiola
<Personal Information Edited by Host>No need to post your billing info here. This is a public forum. In any case, have you tried to check with the developer for support to get it going first? What do you have to lose.
In any case, here is maybe where you want to correspond with Apple directly:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Can you get a refund of an in-app purchase when the app is faulty
I brought an in-app purchase to then find the app doesn't do what it's supposed to do and crashes all the time. I've tried contacting the develope/app owner and all I get is to contact iTunes. I'm not sure how to do this. Help please!
You can either use the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption -
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contact itunes support through expresslane to request a refund http://expresslane.apple.com/
select product as itunes > itunes store -
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My 5yr old son bought $45 worth of acorns! It's from an in-app purchase.
All purchases are officially final but you can contact Apple and ask.
Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
iTunes Store: About In-App Purchases - http://support.apple.com/kb/ht4009
You should also be proactive in ensuring it does not happen again.
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918 -
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