Can I get a refund on an app I purchased but don't like?

I bought Pages and Keynotes from the app store for two different projects i have to do for school.  However, i once i opened them.. niether one had the templates or style that i needed/wanted..
I really would love it if i could get a refund. 
I've tried to use the "report a problem" option but it just brought me to a page that had nothing to do with reporting a problem or finding a solution.
ANYONE KNOW HOW TO HELP ME OUT?! OR WHAT I CAN DO?!?!
-thanks

Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
You can request a refund, but no guarantees.
Use the email form here > Apple - Support - Mac App Store - Contact Support

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