Can I get a refund on an in app pruchase

My son has made an in app purchase, can I get a refund?

You can try the 'report a problem' page to contact iTunes Support and see if they will credit or refund you (we are fellow users here on these forums) : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you can turn off in-app purchases on the device via Settings > General > Restrictions > In-App Purchases 'off', and depending upon the iOS version on it you might also have a Require Password option on the Restrictions screen which you can set to 'Immediately'

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How can I get a refund for an unwanted app that I just purchased?

How can I get a refund for an unwanted app that I just purchased?

Click here and ask the iTunes Store staff for a refund. Consider whether or not you want to do this now carefully first; if they grant one, you'll need a very good reason to get another from them.
(111524)

How can I get a refund for an in app purchase I did not want?

How can I get a refund for an in app purchase I did not want?
The app took over $35 from my account and there is no way this was authorized. Please advise on how I can recover these funds.

They did the same thing to me on 12/24/11. Apple overcharged me 3 times my purchase amount and have caused my bank account to be overdrawn!
I called my bank to make a statement of unauthorized charges AND filed a complaint with the FTC (Federal Trade Commission). Apple provided no way to contact a live rep and the email reps have been useless...so they left me no other option.
I think they do this to their customers very often. It is extremely dishonest.
I actually posted the above info on this discussion community earlier today...and Apple deleted it! If that isn't an admission of guilt, I don't know what is.
But seriously...best of luck.

Can I get a refund for an unauthorized app?!

Can I get a refund for an unauthorized app?!

Bunny Shooter appears to have a number of in-app purchases available, for additional levels and features within the game. Make sure your kids didn't purchase a bunch of these from within the app before you start filing complaints. If they did, then the purchases are completely legitimate as far as the iTunes Store is concerned and no refund would be due to you, nor would there have been any sort of criminal activity nor fraud occuring.
For the future, I'd strongly suggest you turn off In-App Purchasing and probably app purchasing completely, so that your kids can't make purchases that you aren't aware of.
Regards.

Can I get a refund on an in-app purchase?

Can I get a refund on an in-app purchase?

All iTunes Store purchases are from Apple, but in-app purchases are from the app's developer. Contact the developer for help. If you don't get satisfaction, then contact Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes
international calling numbers..
For Mac App Store: Apple - Support - Mac App Store.
For iTunes: Apple - Support - iTunes.

TS1702 can i get a refund on an in-app purchase?

Is there a way to get a refund on an in-app purchase that was made by mistake?

You can try...
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
But it is stated all sales are final.

HT1689 How can I get a refund on a purchased app from the App Store?

I purchased an app from the App Store and did not get an email receipt. After opening the app, I found it didn't do what I thought it was designed to do. I can't seem to find out how to get a refund from my recent purchase. Any help would be appreciated.

Try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

Can i get a refund for my last app

i bought a app and it was more then the dollor ammount on my prepaied card, can i loose that app and get a refund so i can recive updates again?

How to Get Refunds from the iTunes App Store
http://www.labnol.org/software/itunes-app-store-refunds/13838/
How To Get A Refund From The App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
 Cheers, Tom

HT4009 How can I get a refund for an In-App purchase, that I made by mistake, and I didn't use it?

My son did purchase some token, In-App (almost $130), and I have to mention that is too easy for a 5 years old boy to buy In-App, after you Download a New App (SKYLANDERS CLOUD PATROL, v1.6.0); for him, because the Account will remain open for couple of minutes.
I know he used $10 of it, or so?!?!
BUT, I want to know how can get the rest of it, back?
I didn't let him play anymore after I've got that he bought lots of token, Or extra points.

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT4009 How can I get a refund for my in-app accidental purchase?

I bought my 72-year-old Mother a new iPad 2 and she is loving it. I set up the account for her to purchase new games through the app store if she wanted, but she was not aware that the in-app purchases were real-life purchases, she thought it was fake money inside the game (now she knows). Is it possible to get a refund for this? I tried to do it through the 'report a problem' but it said it was not refundable and $99.99 is a very big mistake to make on her first day with the iPad.
Any help would be appreciated.

You will need to contact iTunes Store Support.
You may want to consider turning off In-App purchases in the Restrictions:
Settings > General > Restrictions > Enable Restrictions > Create a passcode > verify passcode > Turn off In-App Purchases.

Can you get a refund of an in-app purchase when the app is faulty

I brought an in-app purchase to then find the app doesn't do what it's supposed to do and crashes all the time. I've tried contacting the develope/app owner and all I get is to contact iTunes. I'm not sure how to do this. Help please!

You can either use the 'report a problem' page to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

How can I get a refund for a Mac App Store game?

I bought Farming Simulator 2011 and now when I click on my save file it shuts down. I have already contacted GIANTS SOFTWARE but said to come here.

Mac App Store: Frequently Asked Questions (FAQ) - http://support.apple.com/kb/HT4461
What is the Mac App Store refund policy?
If you experience a technical issue with an app, first contact the developer of the app for assistance. Their support contact information can be found on the app's page in the Mac App Store. If that does not resolve the issue, contact Mac App Store Customer Support.
https://www.apple.com/support/mac/app-store/contact.html

How can I get a refund on an in-app purchase?

I bought a currency pack on Pixel people and after I bought it, my game was deleted and I couldn't do anything in the game. I deleted it and reinstalled it, and it restarted my whole game. I lost my $11.29 and didn't even get what I was supposed to. Please help!

Hi go to this website for instructions for a refund
http://www.imore.com/how-request-refund-itunes-or-app-store-purchase
Hopefully that solves your problem:)

HT4009 Can I get a refund on an in-app purchase?

My 5yr old son bought $45 worth of acorns! It's from an in-app purchase.

All purchases are officially final but you can contact Apple and ask.
Apple - Support - iTunes Store - Contact Us - http://www.apple.com/emea/support/itunes/contact.html
iTunes Store: About In-App Purchases - http://support.apple.com/kb/ht4009
You should also be proactive in ensuring it does not happen again.
iOS: Understanding Restrictions - http://support.apple.com/kb/HT4213 - "You can enable Restrictions, also known as Parental Controls, on an iPhone, iPad, or iPod touch to prevent access to specific features."
Children should not have access to your iTunes account password.
You should also consider removing credit card information from your account so no unconsidered purchases can be made by anybody. iTunes Store: Changing Account Information - http://support.apple.com/kb/HT1918

How can I get a refund for a product I don't want as its not performing the way I want it?

How can I get a refund for a Mac APp store product I purchased which I dont want?

Apple views sales as final. Have you contacted the developer about the issue that you have with the app?
When the emailed receipt arrives you can start a conversation with iTunes/Mac App Store Support about a refund via the Report link.

Can I get a refund on an in app pruchase

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