Can I get a refund on extra icloud space I bought by mistake?

Hi
Thinking I could store my music on icloud, I purchased extra space. It is only afterwards I realised I needed to subscribe to itunes match (and pay) to do that. I didn't. I do not see the purchase in my app store or itunes. Is there a way of cancelling the purchase before it's official? Thanks.

Welcome to the Apple Support Communities
If your brother purchased it 14 days ago or less, you can ask for a refund. Just contact with iCloud support > http://www.apple.com/support/icloud/contact

Similar Messages

  • HT201318 How do I get a refund for extra iCloud storage I bought but don't need.  I can't figure it out

    How do I get a refund for extra iCloud storage I just bought? I can't figure it out

    I was able to get a refund processed for storage I accidentally purchased by calling the above number ^^.
    It did take me three calls because the system is fully automated and it was difficult speaking an answer to any of the automated questions that would actually get me to a live person - the first time I was automatically hung up on for not replying; the second time I couldn't get past the automated system.  The third time I was finally transferred to a live person; and after being transferred to a second live person it took about 20 minutes to get the refund processed.  I'm hoping it goes through and will be watching my credit card statement closely for the next week.  Apple will call me back a week from today to ensure the refund was processed.

  • HT201318 How do I get a refund on extra icloud space?

    My little brother was on my phone and bought it without asking me!

    Welcome to the Apple Support Communities
    If your brother purchased it 14 days ago or less, you can ask for a refund. Just contact with iCloud support > http://www.apple.com/support/icloud/contact

  • HT201318 How can I get a refund for my iCloud storage

    How can I get a refund on my iCloud storage backup

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • HT201318 how can i get a refund for my icloud upgrade? i am within the 15 days

    how can i get a refund for my icloud upgrade? i am within the 15 days

    If in the US, follow the link below -
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • How can I get a refund on my iCloud upgrade w/ out paying $ 19.95 for tech support?

    How can I get a refund for an iCloud upgrade w/o paying $19.95 for tech support? Help plz!!!!!!

    If you upgraded with the last 15 days, call the Apple online store at the number shown on the bottom of this page.

  • How can I get a refund from an App that I bought?

    How can I get a refund from an app that I bought? I bought an app called Package for MS Office on the 8th of January and I also reported a problem and they have not got back to me with a response. It has been 3 weeks now and I am still waiting for a reply back. Very disappointed.

    I have now got an openoffice which I got from the internet. But the main thing is I paid £20.99 for this app and It is irriatting that the people who work for apple havent got back to me when I first reported a problem. I reported to them again and hoping that they will eventually get back to me.

  • Can I get a refund on an app that I bought that cost money?

    I bought an app but now I don't want it! Can I get a refund?

    The terms and conditions you agreed to do not allow for refunds.   However, there's no harm in asking; it may be the reason for not wanting your purchase has technical connections or in some way exposes someone to social problems.
    Email http://www.apple.com/emea/support/itunes/contact.html

  • Has anyone else spent 4 hours trying to figure out how to get a refund for extra iCloud storage you accidentally purchased?

    Has anyone figured out how to actually get a refund for iCloud extra storage? I accidentally purchased too much extra storage. The supports site says "Cancel storage not needed" within 15 days.  But there is no instructions on HOW to do that. I have searched for hours for instructions. I did Express Lane Case #s only to have Apple Support "close" these cases with a "resolution" that they told me to visit their support sites. I am in a loop! I have had 3 Case numbers for this with no one giving me the credit refund. I finally was given a phone number.  Been on hold so long my cell dropped the call and had to start over...3 times. Of course, all very nice people who took my phone number in case they need to call me back and then never called me when I lost the call. None of them had the security level for refunds so I had to be sent on to the next person and then the next, all with rediculously long hold times. I finally gave up for the night. Tried to "chat" online, but the only option is to "Chat Later" when I feel like trying again. Again, no explanation on why that is the only option showing (too busy, closed for the night?). Is the ploy here for me to realize I already spent more hours of my time than the cost of the error and I'll eventually give up? On this site I did see someone post a refund resolution for MobileMe. Those instructions are not working for iCloud storage canceling. There was no "choice" to click for canceling that I saw.

    I did get this resolved the next day. So the solution is to not try to resolve this in the evening, the were understaffed. I called the next day during business hours and had the opposite experience. I got in and was only on hold 5 min. Again the first support person could not give refunds and I was passed on to her supervisor, but again the hold time was reasonable. This person was very easy to work with and she took care of the issue. I explained that it was not completely clear that the cloud is not meant to be backup for all your pc files, thus the reason for so many cancelations once we get it and find out what it cannot store. The online support sites could do a better job telling you that refunds require phone calls (during days hours).

  • HT4859 How can I get a refund on my icloud extended data?

    Please I need help getting a refund, I only have 15 days to fix it and I already canceled it but I don't know how to get a refund on it.

    The following article(s) may help you.
    Buy or cancel storage

  • How to get a refund after upgrading iCloud space- ASAP

    Have upgraded space in icloud in the middle of the paid year of the previuos upgrade.
    It says I can get a refund for that half year of the prevoius upgrade within a limited time period
    Did not found how to do it
    No one in Apple stores know about it
    please answer ASAP
    Thanks
    Ron
    [email protected]

    1800myapple or corresponding phone number at your country.

  • How can i get a refund on the icloud storage i have just purchased?

    i have just recently purchased extra storage on icloud , on the email i recieved it says i can get a full refund within 15 days of purchase, i went to apple store and they said to contact online , im so confused on how to communicate to solve this situation. please give me some guidence.

    Try:
    https://discussions.apple.com/thread/4491639?tstart=0

  • How can I get a refund from my iCloud purchase less than 24hrs ago

    I purchased the iCloud 20gb extra storage yesterday, and after quickly realising it did not meet my needs & deleted my icloud account , shortly after i received a conformation mail from apple that my bank account has been debited £28.00 I have spent the whole evening going round in circles unable to get the message through that I require a refund into my account.

    Apple have made this as difficult as possible. If you use Express Lane you cannot proceed without entering a hardware serial number which is still eligible for AppleCare. However julia22 managed to find a way round it - please see this post:
    https://discussions.apple.com/message/16968425#16968425
    it gives the USA number - if you don't live there you will have to find an equivalent number from the 'Contact Us' link at bottom right of this page.

  • How can I get a refund for my iCloud upgrade?

    .

    If it's been 15 days or less, contact the Apple online store (1-800-MY-APPLE in the U.S. and Canada).

  • Can I get a refund on a app that I bought

    I accidentally bought the app and I want the refund

    Hi Josue555,
    Welcome to the Support Communities!
    The article below will get you connected with the iTunes Store Support.  These folks can review your account with you:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933?viewlocale=en_US
    Cheers,
    - Judy

Maybe you are looking for

  • ADF Faces  IF statement available within the  page?

    I am making a page using ADF Faces. I want to create an IF statement in a page that will display some markup on one condition and on another display some other markup. For example, I am using an iterator to build a table. I would like to have the bac

  • Can't transfer from iPod to iTunes after Hard Disk re-format

    Hi. I have an iPod classic and iTunes. Recently, I had to re-format my hard drive after a system crash. I thought I had my audio files backed up to an external hard drive, but it turns out they didn't copy. So, I'm trying to restore the audio files f

  • Help!! Connecting ipod to new laptop deleted all songs!

    My daughter got a new laptop for college. In fact she is leaving in the morning-- but disaster struck and she may not be taking her music with her!!! While trying to install the ipod software on the laptop all her songs disappeared! We then went back

  • Problem in SSO..Please guide

    Hello All, Am trying to establish a SSO connection between EP7 SR2 Sneak Preview Portal and ECC5.0 using Logon Tickets. Using this link for the same - http://help.sap.com/saphelp_nw2004s/helpdata/en/1c/22afe3b26011d5993800508b6b8b11/frameset.htm Have

  • Working with multiple fla or swf files

    Hi am working on a large flash presentation that combines several clips that I previously developed in Flash8 and new ones that I have created in Flash CS3. I need to combine these into one presentation. I know that I will have to save my CS3 clips b