Can i get a refund on itunes match.......it's really bad

I purchased iTunes match over a week ago and I'm still not happy with it.
There's far too many songs that are either still waiting or won't match/upload at all.
If it was a product I could return to a shop for a refund I would have taken it back by now..............wish I had never paid foor it imn the first place. I really don't see the benefit of it.
I get what it's trying to do but it fails miserably trying to do it............the one thing I liked (and probably why I bought it) was the ability to listen to any of my music (currently around 13000 songs) on my 16GB iphone....... but whats the point if it's going to take forever to stream a song and you're left waiting a long time between songs??
It took all my songs off of my HDD so if I want to listen to a song it either had to be downloaded or streamed.........and it got rid of a lot of my album artwork which I had painstakingly gone through on every album to have.
I've already switched it off all my devices and already turned the auto renew off..................very dissapointed with the product altogether.
Can anyone convince me otherwise????

I just posted up on here how great iTM is. Not 1 penny hits my pocket for saying so. I really think it's that great. Now to take a stab at trying to resolve your problem- Right away when you sign up for iTM it takes soooooooooo long to set up. I had to let it run all night a most of the following day. I had to fix some stuff too. Some of my music had to be deleted but i had the cd to back it up as well as pulling from my back up disk and time machine. The artwork issues can be a pain. I found that when you tell itunes to search for album artwork to highlight the whole album and if 1 or 2 files already have artwork, delete it. Another biggie, go through your files and get rid of the ones you don't need. Some music just needs to be kicked to the curb. Make sure it is completly set up on your computer before turning it on on your phone. Try to download your music on wifi. I figure out what i'm going to listen to at the gym and download it the night before. Don't be affraid to delete music from your device, remember it's in the cloud you can have it back any time you want. I hope this helps bud. I know it's a lot, I don't get to post on here much I'm always under the cloud

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