Can i get a replacement if my iphones battery pack is broken?? i have never dropped my phone or anything.

I am a user of the IPhone 5, and i got my phone this summer but I have a protective case and have no cracks or nothing but for some reason my phone loses battery very quickly. If i were to go into the apple store near my house could i get it replaced with a new one? My friend told me that he was able to do that and he did not have a waranty. Thank you.

If your iPod Touch, iPhone, or iPad is Broken
Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5s. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
iPod Service Support and Costs
iPhone Service Support and Costs
iPad Service Support and Costs
There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
1. iResq or Google for others.
2. Buy and replace screen yourself: iFixit

Similar Messages

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    I called Apple Customer Service in Europe and told them the story, but I got the answer: You have to contact Apple or one of their agents in Iran for repair. My problem is that Apple has no office or agency in Iran, because the country is under the US sanction.
    So my question is: Is there anyone in the community who knows with 100% certainty that Apple in Europe is bound/committed to exchange the defect one with a new one or at least repair it for me?
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    With regards
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    Allan Eckert wrote:
    The warranty for iPhone is not international. It is only valid for the country of purchase.
    So what you were told is accurate. It must be brought back to Iran.
    Allan
    The issue here is Apple does not have any presence (Apple direct or AASP) in Iran.
    The iPhone, if purchased in Iran, was grey market or used and will not be serviced under any Apple warranty in Iran.

  • I had to replace my hard drive and can't get my Photoshop CS2  9.0.2 to activate.  I have tried both the phone and the website and have both the serial number

    I had to replace my hard drive and can't get my Photoshop CS2  9.0.2 to activate.  I have tried both the phone and the website and have both the serial numbers.  I can't find a number that works to speak to a live person at Adobe.  I need to reduce the pixel size TODAY on some photos and need the program.  Is there another way to reduce pixels if I can't get my Photoshop running today?

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  • My top lock/power button stopped working. It is just stuck and can not be pushed. It happened out of no where I have not dropped my phone or anything it's been in an otterbox the entire time I've had it. It is an iPhone 4 and is still under warranty.

    If I make an appt at apple will they fix it with no charge or replace my phone? I have to drive an hour to the nearest store so I don't want to make the trip for nothing.

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  • My iphone 4 is broken can I get a replacement

    Hello Apple , My iPhone 4 is really in bad shape can I get a replacement even though I haven't paid my bill
    <Email Edited by Host>

    We are iphone users just like you.
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  • HT4993 if your screen cracks, can you get a replacement screen installed on the iphone/

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  • I bought an iPhone 4s in u.s....and accidentally it got wet inthe rain now it does function at all..i gave it in apple india and they checked and said that it cant be repaired..can i get a replacement in u.s..how much will it cost??

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    http://www.apple.com/support/service/
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  • Can I get a replacement iphone set or servicing in Hong Kong for my iphone which is purchased in Singapore?

    Can I get a replacement iphone set or servicing in Hong Kong for my iphone which is purchased in Singapore?

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  • Where can I get a replacement battery. For my IPHONE 3GS

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  • Where is Paris can you get a replacement screen for and iPhone 5

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  • I bought a new IPHONE from apple reseller and the earpiece is not working . There is no sound .Speaker and headfone are working but earpiece is not working . How can i get it replaced.

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    You can get service information on this web page.
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