Can i get an answer on Apple/Apogee xpress port problem

Question

Can someone answer the question about Apple having a issue with the new designed xpress port? Is there a fix being worked on ? can someone answer this question or direct me to someone that can answer this question? Apogee has no result? Anyone?

Answer 1

Is there something that leads you to believe Apple isn't using an industry-standard ExpressCard 34 port? Or that the ExpressCard 34 port in the unibody MBPs isn't exactly like the ones in earlier MBPs? If so, please tell us what the evidence is.
You are, as Dave has suggested, talking about a highly specialized piece of hardware (the Apogee unit) that is probably used by far less than 1/10 of 1% of all unibody MBP owners. The chances that any randomly selected Apple tech support rep will ever have talked about an Apogee unit with anyone are very close to zero.
Does Apogee have user forums? If so, that's where you're most likely to find other people who use both Apogee products and Macs. A small percentage of those users may have unibody MBPs and be in a position to help you determine whether there's a problem with your machine, a problem with the Apogee product, or a problem with Apple's implementation of the ExpressCard 34 standard.
In the meantime, take your MBP to an Apple Store genius bar and ask them to test your ExpressCard slot with any ExpressCard devices that they have on hand. If your slot works OK with other devices, at least you'll have eliminated a defective slot as a possible cause of your troubles. Then try creating a new user account on your computer and see whether the Apogee device works properly when you're logged into the new account. If it does, you'll know there is something in the configuration of your everyday user account that's preventing the Apogee unit from working. If it doesn't work in the new user account, you'll know there is something in either the hardware or the basic OS installation that isn't compatible with the Apogee unit. In the latter case, I recommend installing an absolutely stock OS from your original MBP installer discs onto a bootable external hard drive, starting the MBP up from that drive, and then seeing whether the Apogee unit works properly.
...I'm not the only person with this problem most people have sold there Apogee mobile Symphony system already because of not working and I'm the edge to do the same.
If any of these people have done any controlled testing or orderly troubleshooting of the kind I've suggested above, they should be able to advise you of the results. If they've all thrown their hands up and sold their Apogee units without having done any orderly troubleshooting, they won't have anything useful or credible to tell you or Apogee, and talking to them will be a waste of time. You need to work with people who are trying to track down the problem systematically. If no one at Apogee seems to be trying to do that, and the problem has been genuinely proven to be widespread (not just limited to a few instances), then getting rid of the Apogee box is probably a good idea: its makers aren't supporting it as they should.