Can I get an iPhone locked to Softbank unlocked directly from Apple?

Hi There,
I am using an iPhone 4 locked to SoftBank, Japan. Since I dont work there any more and have moved back to my home town, I wanted to ask if apple will be able to help officially unlocking this device for me?

No. ONLY the carrier it is locked to can authorize unlocking it. Softbank in Japan, like AT&T in the U.S. will NOT unlock iPhones.
They are not legally required to do so by the government there, therefore they won't do it.
Sell it and buy a phone where you live.

Similar Messages

  • HT1365 How can I get my iPhone 4 to update my updates from my app store of it keeps telling me error 3150 or it tell me to refresh the page after updates and the updates are still there asking me to update them again

    How can I get my iPhone 4 to update my updates from my app store of it keeps telling me error 3150 or it tell me to refresh the page after updates and the updates are still there asking me to update them again?

    Make sure iTunes on the computer is logged into the account on the phone.
    Plug the iPhone in.
    In the popup window warning about wiping your phone, hit cancel.
    In the left pane of iTunes, the phone icon should be there.
    Right click on it, select transfer purchases.
    Note: this will only transfer music bought from iTunes. Not mp3's from amazon or ripped from CD's.

  • How can i get a macbook with the configration i want from apple retail store so that i can benefit from tax free service at the airport ?

    hi all, i just want to know how can i get a MacBook pro with the configuration i want from apple retail store (in Munich) and not by order it online because in this case i will not be able to benefit from Global blue service for tax free from the airport when i leave Germany. 
    thanks in advance.

    You should have probably found out more specifically from the Apple Store just how you could do it online. The obvious solution is to order it from the Apple Danish website store, but I don't know if they ship internationally.
    http://store.apple.com/dk/browse/home/shop_mac/family/macbook_air

  • How  can i get a iphone  5s 16 gb unlock that i bought off ebay

    how to get a preowen iphone  5s 16 gb gold unlocked that i bought off ebay

    If the iPhone is locked to a wireless provider, only that wireless provider can unlock it.
    If the iPhone is Activation Locked, only the person whose AppleID and passcode were
    originally used can remove the Activation Lock.
    Unless the iPhone was advertised as locked, start a claim with eBay to get a refund.
    If the iPhone was advertised as locked to a wireless provider, you need to contact
    that wireless provider to see if they offer unlocking and if you qualify - most require
    you to be a current or past customer in good standing.
    If the iPhone was advertised as Activation Locked, you wasted your money - there is
    no workaround for Activation Lock.
    Cloud: Find My iPhone Activation Lock in iOS
    http://support.apple.com/kb/HT5818?viewlocale=en_US&locale=en_US
    http://support.apple.com/kb/TS4515
    If you are asking about some other kind of lock, you need to provide more information
    so someone may offer a solution.

  • Remove SIM lock directly from Apple, possible?

    Hi,
    If someone buy an iphone via Ebay (or other online trade site), and its locked to a foreign provider, is it possible
    to ask Apple to remove the sim lock directly? I know Apple in contract with providers, but an example:
    I get an iPhone from US (as an european person). It locked for one of US providers. I can activate it (if I have original
    provider's SIM or on CDMA network), but nothing else. So I get an iPod (in good case). To use this device, I must go
    to US, stay there for many months, make a contract with the provider, and after many waiting, they may unlock it for
    other fees (or not). As anyone can see, this is not a working way.
    So if the phone is clear (were on good standing on original provider, not reported as stolen device etc.) is it possible
    to request unlock directly from Apple (for fee) ?
    I know there's unofficial methods to unlock the iPhone, but everyone sleep better if everything legal.

    @modular747:
    A maximal forum search show me: never came answer by Apple directly. Who is not work for Apple, or no have
    rights to speak in the name of Apple, the answer still untrusted. As you can see, no answer had accepted
    To repeat template answers only good to raise post count, nothing else.
    Yes, no one put a gun to my head, and as you can see, that's a theoretical question. In EU, Apple products
    are overpiced, and no reason to buy them. If they will provide acceptable prices for simple people, I will the
    first who will buy (Its not a mistake by Apple, lot of taxes and stupid rights in EU)
    @Carl Wolf:
    US providers requiments: be a customer, present good standing for 60 past days, etc.. These are requiments,
    but why not make it simple: unlock it for an extra charge, like $100. to be a customer and present good stan-
    ding, it cost some $ only. If you pay more, but not a customer, they not unlock it. Of couse, they can check
    the device history, and refuse the request, but they fully refuse any request without contract (I talk about simple
    contract, not fixed 1 or 2 years one).

  • How can i get an iPhone 5 in India before it is being launched as there is the region lock

    How can i get an iPhone 5 in India before it is being launched as there is the region lock

    I would have thought that was obvious.....you can't!  You will just have to wait until it is officially launched.

  • HT201441 if the previous owner died, how can i get an Activation Lock for a iPhone 5

    If the previous owner died, how can i get an Activation Lock for a iPhone 5

    Without knowing the Apple ID and password that the deceased used you can't unlock the Activation Lock.

  • HT201210 I can not get the iphone to sync with itunes and the iphone locked up my ipad too. I have downloaded the recent itunes 10.6.3 and restarted my computer. What do I do?

    My iphone was not synced when I received it. I plugged it in to charge it, and it locked up my ipad. My itunes was not updated on my desktop, so I just updated it to itunes 10.6.3. I have restarted my computer, and nothing is changing. I can not get the iphone to move from the screen, its stuck on the itunes icon. Help please.

    I am downloading the 11.0.2 as we speak. I will update in a bit.

  • I lost my iphone and I use the locate iphone function to wipe to protect my information, but I cannot get the location to restore my iphone, can I request a permanent lock to prevent the thief from using it?

    I lost my iphone and I use the locate iphone function to wipe to protect my information, but I cannot get the location to restore my iphone, can I request a permanent lock to prevent the thief from using it?, I call your call centre, your staff said they can do nothing, I am great disappointed as your advertisment said that we can protect our phone from lost, however, I think my phone has now been resale and reuse by others, but Apple cannot do anything with your so call "Find my iphone" function, I have brought 4 iphone and iPad for my family use, I will never use your product again and recommend to my company or friends anymore!
    Philip Sin

    You are not addressing Apple here at all.
    Apple can do nothing.  Sorry.
    Like any other make of any other phone, they cannot permanently disable it.
    The thief is responsible.  Not Apple.  You seem to be directing your anger at the wrong people.
    No phone manufacturer will do this.
    "I am great disappointed as your advertisment said that we can protect our phone from lost, "
    It mentions "loss"  NOT theft.  you cannot find a mention of theft protection.  Find my iphone is NOT theft protection and has never been advertised as such.

  • HT4623 How can I get my iPhone 4S unlocked - it's currently locked on the 3 network - 3 can't do it unless I have an account with them.

    How can I get my iPhone 4S unlocked - it's currently locked on the 3 network and they won't unlock it unless I have an account with them.

    Only 3 can authorize unlocking it. If you don't meet their conditions, then you're out of luck.

  • How can I get my iPhone out of landscape mode and back to portrait?

    How can I get my iPhone out of landscape mode and back to portrait? Tilting the phone doesn't work.

    Try following - 1 by 1:-
    * make sure portrait lock is not on & try turning on/off several times
    * turn off mobile and turned it back on
    * hard reset by pressing lock and home at same time
    If problem persist, you need to try following but be careful since the following impact your iphone.
    * resetting all setting: this will reset all settings of your iphone back to factory setting
    * resetting all setting by erasing all data: this will reset all setting and erase all data so do back-up and proper syncing and read relevant details
    * restoring from itunes: this will also erase all data and take mobile back to day 1
    last 3 options are last resort and only be done if you are sure you can restore your data.
    Please don't hold me responsible for any data loss while doing last 3 options
    Cheers!

  • How can i get an iphone 3gs unlocked to any network?

    how can i get an iphone 3gs unlocked to any network?

    Only the cell carrier to whom the iPhone is locked can authorize an unlock, so you will need to contact the carrier. Note that if the iPhone is locked to AT&T, they will not unlock an iPhone at any time for any reason.
    Regards.
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question.

  • Can i get the iphone from USA and get it unlocked in India

    can i get the iphone from USA and get it unlocked in INdia

    No. Any locked phones purchased in the US cannot be unlocked.
    You can just buy an unlocked phone direct from Apple in the US, but only if you are physically in the US.
    Also, note that your warranty will only be valid in the US.

  • How can i get my iphone 4s unlocked to any carrier?

    How can i get my iphone 4s unlocked to any carrier?

    You must contact the carrier it is currently locked to and get them to unlock the iPhone.  Apple will not do this as it is part of the subsidized contract with the carriers.

  • HT1212 how can i get into m locked iPod? as i have forgoten my passcode and is says "iPod is disabled connect to iTunes"

    how can i get into my locked iPod? as i have forgoten my passcode and is says "iPod is disabled connect to iTunes"

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

Maybe you are looking for

  • How can I get rid of Skype ads on a Mac?

    I'm running OSX 10.6.8 and have Skype version 6.15. When I open Skype Home a very large square ad pops up with annoying "meet singles in your area" and so on. I've searched for tips and tricks on google to get rid of this advertising but it seems eve

  • Why doesn't the dynamic zoom tool work in my PDF?

    I have designed an interactive PDF to open in full-screen view only. Of course, when it does so, none of Reader's tool bars are available to the end-user. But as the PDF is meant to be used on screen, I want the recipient to access the dynamic zoom t

  • Adobe AIR won't install - Windows 7 Ultimate x64

    "Sorry, an error has occurred. An error occurred while installing Adobe AIR. Installation may not be allowed by your administrator. Please contact your administrator." Well, I asked myself and verified that I am allowed to install any programs I wish

  • Default business area for tax

    Hi all,    I want to default the business area in the tax line item when it is created automatically, should i use . Thanks, Sravanthi

  • Different date profile and date rule in one transaction type

    Hi CRM Experts, We have requirement that quotation should have validity date based on the contry.We have only one quotation type which will be used in all county. Now i need to know how can we use different date profile and date rule in one quotation