Can I get an iTunes/app store receipt re-sent to me?

I recently got an iPhone 6, and had to reinstall password keeper, but password keeper is saying i have no account with them under my two emails. I have been using password keeper for 3 years and pay $10/year to have the feature of backing up my passwords so i can restore them all, but i can't prove it without my iTunes purchase receipt.

You can't get a receipt resent, but if you log into your account on your computer's iTunes you should be able to view your purchase history and take a screenshot and see if they will accept that : See your purchase history in the iTunes Store.

Similar Messages

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    Create a NEW account using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
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    ChuckPhilyaw wrote:
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    The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
    It is Not available as a download... It is a Paid Upgrade.
    Do this first...
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    If so... Purchase a Snow Leopard Install Disc...
    http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
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    Since I updated to the iOS 6.1.3 I can't access to iTunes/App Store or check my gmail and Youtube account, when I try to download an app and asks me to put the password of my AppleID i put it correctly and then it tells me "Cannot connect to iTunes Store"

    Reset: Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Note: You will not lose any data

  • I upgraded MacBook Pro (13-inch, Early 2011) to yosemite. I have no more access to Finder, App Store and some apps. Since I have no access to App Store I cannot download the missing  parts. How can I get access to App Store?

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    Welcome to Apple Support Communities
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  • How can I correct the iTunes/App Store error I'm getting on my 4s, since upgrading to IOS 7?

    Since upgrading to IOS 7 on my iPhone 4s I cannot download from iTunes/App Store - I get the message "... could not be downloaded at this time.  Please try again later".  I can download via iTunes on my laptop and then transfer via iCloud no problem, but can't make purchases directly.
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    Hey HeatherBanker!
    Here is an article that will help you troubleshoot this issue with your connection to the iTunes Store:
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    Take care, and thanks for visiting the Apple Support Communities.
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  • I have problem get my App Store I rested my password and can't get in the App Store

    I have problem get my App Store I rested my password and can't get in the App Store

    Log out of the App store in Settings > iTunes & App Store, then log in again using the Apple ID and new password.

  • I can't get into the App Store on my iPad

    I just download a game from the App Store a day a go games not working so I went to write a review but I can no longer connect to the App Store.is it me or is the App Store down?

    Thanks for the help.when I went and read my own question I realized i did not give all the facts.what I ment to say is I could get on the App Store but I could not download any thing or update it would say cannot connect to iTunes Store.anyway I have sovled the problem by doing a reset suggested by another post I found.thank you guys for your help.

  • I have os 10.6.5, but can't get the mac app store

    I would like to access the App Store, and even though I have version 10.6 as stated in the requirements, I don't have it on my computer nor can I run software update to get it as the App Store page suggests. My "About This Mac" window says I'm running 10.6.5, but the "Software Update" button is grayed out and when I hover over it says, "This button is disabled because there is no Software Update application."
    Seems to me I'm stuck, as I can't run software update to get the mac app store.
    Am I missing something simple?

    If the Software Update application is not in your Applications folder, then apparently you've inadvertently done away with it. Downloading and installing the standalone Combo Update, as the previous poster has suggested, may install a new copy of it. If it doesn't, you can reinstall it from your original OS installer DVD using Pacifist:
    http://www.charlessoft.com/

  • I can't sign into iTunes & App Store on my iPhone 4! Help me Please!

    So i just created an apple ID account and when i go to settings > iTunes & App Stores, i log in and it says " This Apple ID has not yet been used in the iTunes Store. " What do i do?

    Hi izzy212,
    Welcome to the Support Communities!
    Sorry to hear you are having some initial issues getting started with the Mac App Store with your new computer. Let's try a few things:
    1) Confirm you are able to access and edit your Apple ID at Apple - My Apple ID
    2) Close all open applications and restart your computer.
    3) Open the iTunes application and review / update your account.  From the menu bar, choose the Store > View Account command
    4) Click on the App Store icon on your dock and download a free app
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    http://www.apple.com/support/itunes/account/
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    iTunes: How to move your music to a new computer
    http://support.apple.com/kb/ht4527
    iTunes Store: About authorization and deauthorization
    http://support.apple.com/kb/HT1420
    Apple - Support - Videos
    http://support.apple.com/videos/#itunes
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    Have a great day!
    - Judy

  • HT1311 I can't delete an iTunes/App Store account. How do I change it ?

    I'm using my husband's iPhone and when I try to download apps it keeps asking me for his password. I thought I changed this in Settings>iTunes & App Store

    go to
    setting-itunes & app stores
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  • How can you get the itunes app onto your computer so I'm able to get music off my ipod?, how can you get the itunes app onto your computer so I'm able to get music off my ipod?

    i got a new computer and im unable to get the itunes app on there to conect my ipod to it and get my music and pictures off of it. does anyone know how im able to download itunes on a laptop?

    Click Itunes at the top of this page and download it.
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  • Can I change the iTunes/App Store (country) for my Apple ID?

    I will soon be moving back to the United States and would like to know if it's possible to change my Apple ID for use with the iTunes/App Store in the U.S. without losing all my purchases.

    Not it it's an @icloud.com, @me.com or @mac.com address.  In that case your choices are to either create an email alias within the existing account, which delivers email to your existing iCloud inbox (see http://help.apple.com/icloud/#/mm6b1a490a), or create a new iCoud account.  Note: alias addresses are permanently tied to the account that you create them in; they cannot be used to create a new iCloud account or be moved to a different account in the future.

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