Can I get an update on my order?

I ordered a Apple iPhone 6 Plus 128GB Space Gray on October 25th, and have received NO communication from Verizon. I check daily on the status from my account and the link provided from the original order, as that is all I have.
From My Verizon account all I see is the order.
When I use the link (see above) the order number doesn't exist, only the pre-order confirmation number give me this: We received your order and it is in process.
Then based on posts here the new date for shipping is today.
I understand delays, and not anticipating the number of orders, but receiving some communication would be just simple good customer service. I have been with Verizon for 10 years, I recommend Verizon to friends and family. I have very few issues with my service, and in the past have always had a good experience. This is disappointing.
Preorder Confirmation: <<removed>>
Order Number: <<removed>>
Order Location: W766101
Order Date: 10/25/2014
Ship By: 11/14/2014
Message was edited by: Verizon Moderator

We know everyone is super exited about these amazing phones. As your order moves through the process, you can check the status at http://bit.ly/RjmCUB. You may not be able to see a change from Processing until it officially ships, then you'll see the tracking number. If you've received a confirmation email that your order was submitted, any additional information throughout the fulfillment process will be sent to that same email address. We greatly apologize for the delay and as soon as we get the device it will be sent.
VanetrisC_VZW
Follow us on Twitter @vzwsupport

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