Can i get help with 2 songs that i downloaded on my itunes? it didnt download, said there was an error and then is stuck at PURCHASED.
can i get help with 2 songs that i downloaded on my itunes? it didnt download, said there was an error and then is stuck at PURCHASED.
I'd report the problem to the iTunes Store.
Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
Find the items that are not downloading properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.
Similar Messages
-
I plugged in my iPod and it needed an update. Before the update could complete it said there was an error and then closed the window. Now my iPod is stuck in the loading screen and won't register in iTunes. Please Help.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Hello,
I recently tried downloading the IOS8 to my iPod 5th generation and when it was almost done the computer said there was an error. Right after that, the iPod shut down completely and now it's on recovery mode. I plugged it in and it said that I had to restore it and update it so I could use it again but it doesn't let me. What can I do? I even did a backup before the update.
I really need help.What happens when you connect to computer and restore via iTunes?
Without knowing that:
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
i tried to sync my iphone4 and itunes told me to download the newest softwear When it finished downloading i got an error msg now when i connect back to itunes it tells me i need to restore my phone to original settings BUT I have photos of my newborn that never syncd how do i get them off my phone?
Once the Device is asking to be Restored with iTunes... it is too late to save anything...
To minimise loss... Connect to iTunes on the computer you Usually Sync with and Restore from the most recent Backup...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
How can I get help with pending songs that have taken over 12 hours to fully download?
How can I get help with pending songs that have taken over 12 hours to fully download?
You can only suspend service for 3 months at a time (with or without payment) and only twice a year.
-
I have problem with my iphone 4s my battery is not keeping charge. how can I get help with this one? it is less than a year that I purchased this cell.
I would like to know the answer to that one. I realized this was happening just after upgradeing my iOS to 6. Then when I looked up my purchase date, I was about 5 days past my one year warranty. So I'm dead in the water. Apple will replace the battery, but it will be about $80+. I took it to the Apple store, and they checked a bunch of stuff, but said that it seemed ok. I'm debating getting a battery for a more reasonable price off of ebay. But if it's the iOS thats draining the battery, then I'm not going to be able to help it. I wish I knew a better way to tell if its the battery, the phone, or the iOS.
-
Can I get help with podcasts? When I try to open the podcasts tab, itunes crashes, says "itunes has detected a problem and must close", or the spanish equivalent since my xp is in spanish. everything else works fine, it even downloads podcasts and syncs.
The only other thing I can suggest is to use the Repair option for iTunes.
Download the iTunes programme (do not uninstall your current iTunes) and then "install" the new copy. At some stage you should see an option to "install" or "Repair". Take the Repair option.
Once you've done that, if you still have a problem, I don't know what else to suggest, except to search through the discussions to see if anyone else has had the problem and managed to fix it. -
How. Can I get help with illegal iTunes charges on my credit card,for things I did not order. Chuck
How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck
Same answer as last times you asked the same question:
iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck -
Just upgraded my iPad to IOS5 and when the download was completed, a window said that there was an error and it could not restore. Now I have a black screen with the Apple logo and the circle lines. None of the buttons respond. Help, please!!
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. Maybe this will let the iPad reboot and then you may need to restore again but see if this helps to start the iPad first.
-
I bought mountain lion for my macbook pro and I'm trying to install it and it says there was an error and I need to boot up but I don't have any other start up disks to boot up with. Are there any suggestions of how I could get my computer started?
Hold the Option key down and restart. Select one of the drives that comes up and hit the Return key.
-
While I was updating my ipod touch there was an error and it said I needed to restore my ipod. I restored it from backup but I seem to have lost all my pictures that I had stored on there. Is there any way to get them back?
- Try restoring from a backup that include the photos. See the restore topic of:
iOS: How to back up
- If you use PhotoStream you should be able to get the last 30 days worth from your PhotoStream. See:
iOS: Importing personal photos and videos from iOS devices to your computer -
I was updating my iPhone 3GS, left it overnight and woke up to find that there was an error and my IPhone could not be restored. What can I do to make my phone work again? Have I lost all the data?
If your phone is in recovery mode, all data are gone. Connect the phone to iTunes on your computer and restore.
-
HT4972 I can't get my ipad to update. It keeps telling me there was an error and internet timed out.
I can't get my ipad to update. It keeps telling me there was an error and internet timed out.
Try disabling your firewall and your anti virus software until the update downloads and installs on the iPad.
-
I started the download for the itunes update, but before it completed, it said there was an error. I then went to open itunes, and the message came up that itunes was not installed on my computer. Did I lose everything?
Hello llblake,
Fortunately, the process of installing or updating iTunes should not affect your library. The following articles can help with getting iTunes properly updated and stabilized.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
Cheers,
Allen -
I attempted to update my iphone5 to 7.1.1 There was an error and now my phone is erased. I have attempted to restore from the cloud and it propogates the apple id with an old one, and will not allow me to restore from a the cloud
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
Also, do you remember what the error message said?
Maybe you are looking for
-
We have SPD workflows and Nintex workflows which are configured to start automatically on a Document Library which have content type. After we have been installed KB2687453 (sp2) , all the workfows running on documnet library with content type got st
-
Trying to upload video from iPad 2 to Windows 7 PC
I cannot find a clear description of how to upload a video made on the iPad 2 to my PC (Windows 7). Ultimately I want to copy to DVD to allow play on a TV via DVD. I've searched through the technical support, but I'm not finding much that really se
-
Drawing graphics in an Applet in layers??
Hello, I have a tricky question, where I am not sure if java would supprot what I need. I am drawing grahps using Graphics in a class that exdends Applet. I would like to be able to draw two different things on the same 'canvas' without overwriting o
-
Can't connect my Fascinate to my MBP or iMac.
My Samsung Fascinate use to connect to Mac Book Pro. Til one day I couldn't get it to connect any more. I tried to connect it to my iMac also with the same results. NO CONNECT. Can any one help me with this issue ???
-
Exceptional Aggregation Problem
Hi My data is like this: PO Quantity 1 10000 10000 7000 7000 2 7000 7000 7000 3 7000 7000 7000 What i want is like this. PO Quantity