Can I get help with my outgoing email? SMTP server is correct but says is offline.

When I try to send, I get {Connections to the server “smtp-server.gt.rr.com"on the default ports timed out. Select a different outgoing mail server from the list below or click Try Later to leave the message in your Outbox until it can be delivered.”}
This is weird, as my outgoing mail setting is exactly as it should be, I called the service provider and he set them up.
But for some reason, when I edit my server list, it lists my outgoing mail server as being 'offline' in brackets, and I don't have any option to take my accounts 'online' as I thought they were. I have even checked and everything is as it should be.
I have deleted this account, added a new outgoing mail server and I get the same message.
I have deleted my account (but archived my mail boxes) and started from scratch, and entered the correct info as before, but I still get the same message? Please help?!

Hello,
In Mail's Window menu item, choose Connection Doctor, does that report failed for smtp?
Modt likely the port or authentication method if nuser & Password are correct... sometimes the user ID is JohnDoe, other times it needs to be [email protected]

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Can I get help with podcasts? When I try to open the podcasts, itunes crashes, says "itunes has detected a problem and must close", or the spanish equivalent since my xp is in spanish. everything else works fine, it even downloads podcasts and syncs.

Can I get help with podcasts? When I try to open the podcasts tab, itunes crashes, says "itunes has detected a problem and must close", or the spanish equivalent since my xp is in spanish. everything else works fine, it even downloads podcasts and syncs.

The only other thing I can suggest is to use the Repair option for iTunes.
Download the iTunes programme (do not uninstall your current iTunes) and then "install" the new copy. At some stage you should see an option to "install" or "Repair". Take the Repair option.
Once you've done that, if you still have a problem, I don't know what else to suggest, except to search through the discussions to see if anyone else has had the problem and managed to fix it.

I have problem with my iphone 4s my battery is not keeping charge. how can I get help with this one. it is less than a year that I purchased this cell.

I have problem with my iphone 4s my battery is not keeping charge. how can I get help with this one? it is less than a year that I purchased this cell.

I would like to know the answer to that one. I realized this was happening just after upgradeing my iOS to 6. Then when I looked up my purchase date, I was about 5 days past my one year warranty. So I'm dead in the water. Apple will replace the battery, but it will be about $80+. I took it to the Apple store, and they checked a bunch of stuff, but said that it seemed ok. I'm debating getting a battery for a more reasonable price off of ebay. But if it's the iOS thats draining the battery, then I'm not going to be able to help it. I wish I knew a better way to tell if its the battery, the phone, or the iOS.

How can I get help with pending songs that have taken over 12 hours to fully download?

How can I get help with pending songs that have taken over 12 hours to fully download?

You can only suspend service for 3 months at a time (with or without payment) and only twice a year.

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Same answer as last times you asked the same question:
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I'd report the problem to the iTunes Store.
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How can I get help with coverage issues at my home?

My coverage is poor at my home. Is there any way to get help with this? Thanks.

You can try a Samsung network extender ($249) which uses a high speed modem connection, or a signal booster from elsewhere ($250 and up) and that might help.

How can i get help with my email.

I can't get anything of my email via firefox ... I can read my email via yahoo app or i have to go to inter explorer .. I need help with this problem please . The option are there but once I click on any of them nothing cones up. Can someone please help me to resolve this issue please

Just set the acct back up on your phone and the notes should come back.
Keep the phone away from your daughter.

Where can we get help with writing an Applescript

I've sort of figured out how to do a couple of Applescripts that work well and send new messages from one of my icloud IDs or the other with the appropriate signature but now I'm trying to figure out if I reply to a message and want to change my sender ID and signature how to do that. I've sort of figured out a way of just replying to a message but that's not very useful as I can just hit cmd-R. The other though has always required a lot of mousing.
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Kerry

It sounds liks you are using the wrong kind of message. Making a new outgoing message will do just that, but if you want to reply to a message you will need to use the reply command and specify the particular message you are replying to. For example, the following will create a reply to the first message in the current selection, then set the sender (the sender needs to be one of your accounts):
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tell theMessage
set sender to "[email protected]"
end tell
end tell
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Where can I get help with Office for Mac

Hi everyone,
I use Microsoft Office for Windows at work, and often go to one of the groups at msnews.microsoft.com to ask questions and get help. I would like to be able to check from home to see if anyone has answered my questions, but I can't figure out how to access this from my Mac. Do I need special software for this? At work I use Outlook Express. What should I use from my Mac?
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Many of those groups can also be accessed on the web with any web browser via http://groups.google.com/
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TS1646 Just moved and updated my billing info, my iTunes is telling me to contact support to complete my transaction. Can I get help with this please?

Just moved to a new city and updated my banking information. Everytime I try to make a purchase it is telling me that I have contact itunes store support to make my purchase. Can someone please help me with this.

Huh?
There is NO telephone support for itunes at all. You cannot call them
You contact them as everyone esle does:
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Dissapointed with Lenovo Customer service expirience (I can't get help with warranty)

Hello to all on forum,
Before week ago I chat with Lenovo Support about my warrantty extension problem and Lenovo guy on chat tell me that I need to contact Lenovo via mail ([email protected]). I write mail and got automated answer that Lenovo will contact me in 24h there pass one week and I still don't get any answer (Case Number is 00930315). I am very dissapointed
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Dear Lenovo Employers,
At day 04.04.2014 I bought warranty extension to 3 years for my Thinkpad Edge E520 from computers shop www.ventex.hr. Its employers told me that warranty registration process can took one month, now is almost two months pass and my warranty extension still is don't visible at your system (my basic warranty expires in 26 days.
I try to contact Lenovo in my Country on two different emails but I didn't get answer (1. [email protected] 2. [email protected] 3. on number +385 1 6386 462) so I decide to contact you in US and ask you for help.
In attachment I send you pictures of warranty extension bill, notebook bill and picture of notebook SNs
Thank you for your time and understanding
Solved!
Go to Solution.

Dear Veco359,
I believe they will be able to help you. Please let me know what you find out and we can proceed from there if you need further assistance.
Thank you for your patience.
All the best,
Josh Mason
Lenovo Social Media Customer Service
Want to know how to send a PM? Please go here.
Important Note: If you need help, post your question in the forum, and include your system type, model number and OS. Do not post your serial number.
Did someone help you today? Press the star on the left to thank them with a Kudo!
If you find a post helpful and it answers your question, please mark it as an "Accepted Solution"!
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English Community

How can I get help with an app not working properly?

I just bought a 'learn Gujarati' app and the sound is so low I can hardly hear it even with the sound control on the iPad turned up as high as it would go. I have only had the iPad a few months - present from children, and I LOVE it and want to make most of it, thanks, Chrissy

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
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Where is a link to the Premiere Pro CC 2014.1 (8.1) update? - Can I get help with the ticktime.cpp-290 error?

Ola to precisando do premiere versao 8.1 caravan consegue o link?
Message was edited by: Kevin Monahan
Reason: needed better title

Hi Kevin,
I posted about the same problem (TickTime.cpp-290 error) in another thread, but since you're asking here specific questions to resolve it, I'm answering it here.
Re: Debug Event: [...\ ...\src\TickTime.cpp-290]
What were you doing when this error started to occur?
          Nothing special I remember. The only thing I do recall, is:
          I was working with Premiere Pro (where the main project is), After Effects but rendering some PNG sequence, and Adobe Media Encoder. I sent from AE to AME a project to render. Configured 2 outputs (PNG & MP4). The same way I sent from PP a project to render and one error occured. Unfortunately I didn't write down the error, but it was like a path C://AME_64/something. But the AME queue updated and everything seemed OK. I close AME to be sure that the error wouldn't be the source of future error during rendering, and relaunched it. And at that time I couldn't open it. I got the error "Adobe Media Encoder has encountered an unexpected error and cannot continue". The only way I found to resolve this is to remove the directory /Users/%USERNAME%/My Documents/Adobe/Adobe Media Encoder/8.0/". The problem seems to appear when I save the queue. And since that time, Premiere do the TickTime.cpp-290 error.
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          After that, the TickTime.cpp-290 appeared. Sometimes when opening project, sometimes and resetting or changing the workspace (because it was messed up), sometimes when closing.
Do you have iCloud installed?
          No.
Is this a Premiere Pro CC 2014.0 or Premiere Pro CC 2014.1 project that was updated to Premiere Pro CC 2014.2? If so:
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Do you have a copy that can be opened in an earlier version?
              An old draft version in CS6. But that version has footage in different framerate and not all be interpreted at the timeline framerate.
Do you get the same error in that earlier version?
               No error here, the file opens properly.
              Additional info: I tried to open the 2014.2 file on another computer (where PP 2014.2 is installed) and same problem (this computer is on Win7 64-bit)
Did you use any unusual footage types in your project?
     I used MOV (Animation), MP4 (H264), and PNG sequence. The framerates of the footages are 24,25,30 and 60fps (but everything has been interpreted in 30fps)
If you remove them, do you still get an error?
              When I had the error, but not when I open the project file, I resave the file removing anything not interpreted in 30fps (because at that time I still had footage interpreted in their original framerate). I was able to work for some time, but now I can't open it anymore despite that.
Was the fps interpretation changed in any of the clips?
     Since the error appeared, and because I saw in another thread that it could be related to footage of different framerate, my timeline is now in 30fps and all the footage have been interpreted in 30fps. Footage are MP4, MOV, PNG sequence in 24, 25, 30 & 60fps.
If so, restore them to their original fps and see if you still get the error.
              Unfortunately, since I can't open the project anymore, I can't test that.
Did you use Warp Stabilizer?
          No.
Do you have any browser plug-ins?
          What do you call browser plug-in in Premiere?
Are there any third party plug-ins used?
          I have Magic Bullet Looks 2, and I'm using it on this project.
If so, remove the effect from those clips and see if it improves the situation.
              Unfortunately, since I can't open the project anymore, I can't test that.
Some additional infos on my computer.
I use Windows 8.1 (64-bit), all Adobe softwares installed have the last update (for video apps, it's 2014.2)
The language settings are configured in French, but Windows and CC apps are in English.
If needed the 2014.2 project file is here:
https://dl.dropboxusercontent.com/u/68413846/showreel19_30fps.prproj
Thanks in advance to help us to resolve this weird bug.
Christophe.

Where can I get help with partitioning my hard drive? I have a "non-genuine" version of windows that I need to replace but I have not a clue how to go about doing that.

I love my mac, but I unfortunately have to also run windows because of engineering software. I bought windows 7 at my campus computre store and one year later my computer is telling me that my software is "non-genuine." I need to fix this asap, but my computer store refuses to do anything because a year has passed. Microsoft wont help because I have a Mac.
My question is, where can I go to find someone who can help me uninstall the "non-genuine" windows 7 and replace it with a functional one?
Im allowed a free download of windows 7 because I'm still a student, but I have no clue how to go about uninstalling and reinstalling windows.
Thanks a bunch.

Hello,
This kind of question is best asked in the Windows Forums, however I've had some succession with a similar issue myself.
Non-Genuine Windows means that it can't authenticate your copy of Windows.
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Click on the Start Button and type: CMD (into the 'Search programs and files' field in the Start Menu)
The Start Menu will show 'CMD.exe',
Right-click the CMD.exe file and select Run As Administrator.
In the CMD window, type: slmgr.vbs -ipk <type your product key here>
To activate windows after changing the key, type: slmgr.vbs -ato
It should now accept the new key code and you will need to be connected to the Internet to authenticate.
If by chance the windows 7 types are different (One is Home premium say and the other is Business) then you will need to uninstall that copy of Windows 7 and install the new one. If your using BootCamp then you will need to go into BootCamp under system preferences and remove that copy of Windows (delete it)
Then create a new setup with your new Windows 7 disk.
For me I had the same type of windows, changing the product code worked. Saved me the bother of having to reinstall Windows again and it was all genuine.
Best of luck

Can I get help with my outgoing email? SMTP server is correct but says is offline.

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