Can I get help with the installation on my computer

I just successfully downloaded trial version of Photoshop 12 but cant find a way to open it.

Try this specialized Adobe forum:
Downloading, Installing, Setting Up

Similar Messages

  • Where is a link to the Premiere Pro CC 2014.1 (8.1) update? - Can I get help with the ticktime.cpp-290 error?

    Ola to precisando do premiere versao 8.1 caravan consegue o link?
    Message was edited by: Kevin Monahan
    Reason: needed better title

    Hi Kevin,
    I posted about the same problem (TickTime.cpp-290 error) in another thread, but since you're asking here specific questions to resolve it, I'm answering it here.
    Re: Debug Event: [...\ ...\src\TickTime.cpp-290]
    What were you doing when this error started to occur?
              Nothing special I remember. The only thing I do recall, is:
              I was working with Premiere Pro (where the main project is), After Effects but rendering some PNG sequence, and Adobe Media Encoder. I sent from AE to AME a project to render. Configured 2 outputs (PNG & MP4). The same way I sent from PP a project to render and one error occured. Unfortunately I didn't write down the error, but it was like a path C://AME_64/something. But the AME queue updated and everything seemed OK. I close AME to be sure that the error wouldn't be the source of future error during rendering, and relaunched it. And at that time I couldn't open it. I got the error "Adobe Media Encoder has encountered an unexpected error and cannot continue". The only way I found to resolve this is to remove the directory /Users/%USERNAME%/My Documents/Adobe/Adobe Media Encoder/8.0/". The problem seems to appear when I save the queue. And since that time, Premiere do the TickTime.cpp-290 error.
              Another thing I noticed, don't know if it was there before, is, the AEP file in AME queue setttings displayed framerate as "25 / 29.97 / 30 / ...", a 2 digits number for the framerate. But suddenly (I thought first it was because of the Premiere Pro file being added to the queue, but no because it appended after without it), it was displayed as "25 000 / 29 970 / 30 000", a 5 digit number.
              After that, the TickTime.cpp-290 appeared. Sometimes when opening project, sometimes and resetting or changing the workspace (because it was messed up), sometimes when closing.
    Do you have iCloud installed?
              No.
    Is this a Premiere Pro CC 2014.0 or Premiere Pro CC 2014.1 project that was updated to Premiere Pro CC 2014.2? If so:
              It started long time ago a draft in CS6, but since I reopen the project, I saved new versions in Premiere Pro CC 2014.2 (not sure if I have other version like 2014.1 or 2014.0). Is there a way to know which 2014 version are my files? If I look into the XML I only saw Version="28"
    Do you have a copy that can be opened in an earlier version?
                  An old draft version in CS6. But that version has footage in different framerate and not all be interpreted at the timeline framerate.
    Do you get the same error in that earlier version?
                   No error here, the file opens properly.
                  Additional info: I tried to open the 2014.2 file on another computer (where PP 2014.2 is installed) and same problem (this computer is on Win7 64-bit)
    Did you use any unusual footage types in your project?
         I used MOV (Animation), MP4 (H264), and PNG sequence. The framerates of the footages are 24,25,30 and 60fps (but everything has been interpreted in 30fps)
    If you remove them, do you still get an error?
                  When I had the error, but not when I open the project file, I resave the file removing anything not interpreted in 30fps (because at that time I still had footage interpreted in their original framerate). I was able to work for some time, but now I can't open it anymore despite that.
    Was the fps interpretation changed in any of the clips?
         Since the error appeared, and because I saw in another thread that it could be related to footage of different framerate, my timeline is now in 30fps and all the footage have been interpreted in 30fps. Footage are MP4, MOV, PNG sequence in 24, 25, 30 & 60fps.
    If so, restore them to their original fps and see if you still get the error.
                  Unfortunately, since I can't open the project anymore, I can't test that.
    Did you use Warp Stabilizer?
              No.
    Do you have any browser plug-ins?
              What do you call browser plug-in in Premiere?
    Are there any third party plug-ins used?
              I have Magic Bullet Looks 2, and I'm using it on this project.
    If so, remove the effect from those clips and see if it improves the situation.
                  Unfortunately, since I can't open the project anymore, I can't test that.
    Some additional infos on my computer.
    I use Windows 8.1 (64-bit),  all Adobe softwares installed have the last update (for video apps, it's 2014.2)
    The language settings are configured in French, but Windows and CC apps are in English.
    If needed the 2014.2 project file is here:
    https://dl.dropboxusercontent.com/u/68413846/showreel19_30fps.prproj
    Thanks in advance to help us to resolve this weird bug.
    Christophe.

  • Can anyone help with the installation of adobe creative suite 4 on windows 7

    can anyone help with the installation of adobe creative suite 4 on windows 7

    You're not going to get any help without providing FULL DETAILS about the problem and your system.
    Bob

  • Hi, please help with the installation of Lightroom 4, I bought a new Mac (Apple) and I want to install a software that I have on the album cd. My new computer does not have the drives. Can I download software from Adobe? Is my license number just to be ab

    Hi, please help with the installation of Lightroom 4, I bought a new Mac (Apple) and I want to install a software that I have on the album cd. My new computer does not have the drives. Can I download software from Adobe? Is my license number just to be able to download the srtony adobe.

    Adobe - Lightroom : For Macintosh
    Hal

  • Can I get help with podcasts?  When I try to open the podcasts, itunes crashes, says "itunes has detected a problem and must close", or the spanish equivalent since my xp is in spanish.  everything else works fine, it even downloads podcasts and syncs.

    Can I get help with podcasts?  When I try to open the podcasts tab, itunes crashes, says "itunes has detected a problem and must close", or the spanish equivalent since my xp is in spanish.  everything else works fine, it even downloads podcasts and syncs.

    The only other thing I can suggest is to use the Repair option for iTunes.
    Download the iTunes programme (do not uninstall your current iTunes) and then "install" the new copy. At some stage you should see an option to "install" or "Repair". Take the Repair option.
    Once you've done that, if you still have a problem, I don't know what else to suggest, except to search through the discussions to see if anyone else has had the problem and managed to fix it.

  • Can I get help installing the latest version of iTunes?

    Can I get help installing the latest version/update of iTunes on my PC?

    Assuming the install has failed as it has for several others...
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

  • I have problem with my iphone 4s my battery is not keeping charge. how can I get help with this one. it is less than a year that I purchased this cell.

    I have problem with my iphone 4s my battery is not keeping charge. how can I get help with this one? it is less than a year that I purchased this cell.

    I would like to know the answer to that one.  I realized this was happening just after upgradeing my iOS to 6.  Then when I looked up my purchase date, I was about 5 days past my one year warranty.  So I'm dead in the water.  Apple will replace the battery, but it will be about $80+.  I took it to the Apple store, and they checked a bunch of stuff, but said that it seemed ok.  I'm debating getting a battery for a more reasonable price off of ebay.  But if it's the iOS thats draining the battery, then I'm not going to be able to help it.  I wish I knew a better way to tell if its the battery, the phone, or the iOS.

  • How. Can I get help with illegal iTunes charges on my credit card,for things I did not order. Chuck

    How can I get help with illegal iTunes charges on my credit card for things I did not order. chuck

    Same answer as last times you asked the same question:
    iTunes adding charges to my credit card fog things I did not order. What can I do about it. Chuck

  • Can i get help with 2 songs that i downloaded on my itunes? it didnt download, said there was an error and then is stuck at PURCHASED.

    can i get help with 2 songs that i downloaded on my itunes? it didnt download, said there was an error and then is stuck at PURCHASED.

    I'd report the problem to the iTunes Store. 
    Log in to the Store. Click on "Account" in your Quick Links. When you're in your Account information screen, go down to Purchase History and click "See all".
    Find the items that are not downloading properly. If you can't see "Report a Problem" next to the items, click the "Report a problem" button. Now click the "Report a Problem" links next to the items.

  • How can I get help with pending songs that have taken over 12 hours to fully download?

    How can I get help with pending songs that have taken over 12 hours to fully download?

    You can only suspend service for 3 months at a time (with or without payment) and only twice a year.

  • I download Flash player, proceed through the steps, but it takes me to a page where Adobe wants me to buy photoshop and other products and no way to bypass this and just get on with the installation without buying anything.  Anyone out there know how to d

    I download Flash player, proceed through the steps, but it takes me to a page where Adobe wants me to buy photoshop and other products and no way to bypass this and just get on with the installation without buying anything.  Anyone out there know how to do it?

    Hi mansons67992701,
    No purchase is required to install Flash Player.  The offer you're seeing is optional.  There should be a yellow 'Install Now' button on the bottom right of the page. Is the button not displaying?  Please post a screenshot of the page (How to post a screenshot in the forum).
    Maria

  • HT204088 My credit card was charge with out my approval, how can I get support with the issue?

    My credit card was charge with out my approval, how can I get support with the issue?

    If it's a purchase that appears on your purchase history (and not a temporary store holding charge which is made each time that you add or change your credit card details) and nobody else has access to your account and/or devices, then you can either try the 'report a problem' link from your purchase history to contact iTunes Support : http://reportaproblem.apple.com
    Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • How can I get help with coverage issues at my home?

    My coverage is poor at my home.   Is there any way to get help with this?   Thanks.

    You can try a Samsung network extender ($249) which uses a high speed modem connection, or a signal booster from elsewhere ($250 and up) and that might help.

  • Can anyone help with the installation of Premiere Elements 10 from disk onto a Mac?

    I have tried to install to a Mac from DVD. The installation fails at 51% on Disc 3 (the first disc for Mac) and returns Error 7. I have tried to download a trial version, but it is no longer available for PE 10. I've also tried to run the Premiere Elements 10 Installation Fix, but it won't run, returning an error that says the Certificate has been revoked. Can anyone help?

    Adobe - Lightroom : For Macintosh
    Hal

  • Hello trying to get help with the option on auto lock (never is not on option on 4s or new I pad 2? Both are up to date with the latest 6.1.2

    Just trying to get help in auto lock it is not an options for (never) on 4s or new i pad 2 both are a mirror of each other it seems I have had problems with this phone from day 1 all up dates have been installed. Calling the support line is good if you get someone that is advance and that is not worried about there call time which I may have to do however I do know that this site is great help any help will be appreciated. This is my husband phone and I pad  we purchased both phones @ the same time I have his older I pad he was given a new one for work which is the latest HELP please thanks. No problems with my phone or pad.

    I have a Dell U3014 as well as a couple of older Dells turned up sideways as "ears".
    Other than supplying the desktop "theme" (if you can call a complete lack of style along with a fair bit of inconsistency a "theme"), the OS really shouldn't be causing you to have a washed-out desktop experience.  That's more a
    matter of your display driver not really doing its job.  What video card do you have?
    FYI, one of the reasons I like Aero Glass for Win 8.1 (a 3rd party package) is that it allows me to make the desktop more pleasant to use and helps set the client areas (i.e., where work gets done) apart from the window chrome.
    From what I can see, the color-management logic in Windows 8.1 is essentially unchanged from what it was in Windows 7.  That there has been NO progress in this area is really a disappointment.  It's an area where Microsoft has again just stopped
    trying to make improvements.
    If it's at all interesting to you, here's a screen grab of a REALLY cluttered up desktop.  I don't normally work this way; this was an exercise to see how much I could get running.  I finally gave up starting more stuff as I grew tired
    and it just kept working fine...
    http://Noel.ProDigitalSoftware.com/ForumPosts/Win81/BusyDesktop.png
    -Noel
    Detailed how-to in my eBooks:  
    Configure The Windows 7 "To Work" Options
    Configure The Windows 8 "To Work" Options

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