Can i get my money back if a song i bought from itunes doesn't work

I bought beauty and a beat on itunes and it doesn't work I was wondering if I can get my money back so that i can buy a different song that works. It works on the computer but it doesn't work on my ipod touch 4g. My friend had this same problem and he got his money back with no problems.

Well, not sure why you are asking us, since you seem to already have the answer..... Contact iTunes Support to find out:
New iTunes Support - US and ww
Cheers,
GB

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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

Can I get my money back on three song's?

I was wondering if there is a way to get my money back for three song's that I bought

Refunds from the App Store or iTunes Store

HT3702 Can you get your money back on a purchased song?

I have purchased some songs that weren't what I thought they were,can I get my money back on them?

All sales are final.
Did you not listen to the sample before buying?

HT204053 I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have a Phone support for this area)

I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)

Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

HT204266 I bought an app for 4.99 and it not the app I needed. Can I get my money back or a credit? It didn't do what I thought it would do.

I bought a 5 dollar app that didn't do what I understood it would do. Can I get my money back or even a credit? The app I bought I wanted it to zip a file video so I could get the video off my iPhone cause it took up all my hard drive space and it wouldn't zip a file from my phone like I understood it did. So since then I've found a free izip that did what I needed. Is there any way to get my money back and or return the app?F

Here is a link to the return policy.
http://support.apple.com/kb/HT4461
But, no.

My 3 year old has downloaded a £70 app can I get my money back? He has somehow purchased, 'vault of gems' on Mini Pets. It seems unbelievable that an upgrade to a kids app is £70!!! I suppose this is how these robbers make money.. Any help appreciated.

My 3 year old and I downloaded, 'mini pets'. app. Whilst playing he managed to purchase a 'vault of gems' for a staggering £70!!!!
Can we get our money back? I can't believe there was no security or the iTunes password to submit and how is an app upgrade £70 these people are rob dogs.
Please help....

JohnGeorge,
Apple allows apps to list themselves as "Free" if the initial download is free, even if the app has kid-oriented inducements for costly in-app purchases. The in-app purchases are almost always ridiculous, over-priced game accessories, of which your example of "vault of gems for £70" is right up there. It is way too caveat emptor for my taste, but each consumer can form their own opinion on that.
To Apple's credit, they have a good record of granting refunds providing you explain the extenuating circumstances (purchase by a minor) and only ask once. Contact iTunes Customer Service.
And immediately, you need to place restrictions on the devices. The restrictions are off by default (caveat emptor!), so you need to take action to place them. See this document: iOS: Understanding Restrictions

TS1424 i purchased a video thinking it was a song, can i get my money back for it?

i accidently purchased a video thinking it was a song, what can i do? can i get my money back?

All sales are final

HT4098 How can I get my money back from app store when I did not renew my app

I didn't not renew the app that I never really use and now the apple store charge me from my card. How can I get my money back and what number I should call because I totally lost at apple store and don't know what to do. This is really frustrated that apple have this kind of customer service... could someone help?

These are user-to-user forums, they are not monitored by Apple (there are too many forums/threads/messages for that to happen).
If the apps aren't working as described in the store then you could the report a problem link from your purchase history : http://support.apple.com/kb/HT1933

Can you get your money back from itunes

Can you get your money back from itunes

if you purchase a itunes gift card you will not be able get your money back. unless if it has never been used, such as enetering the bar code then you can probably take it in to the original store where you bought it from with the receipt.

I have bought un-useful app which is an image converter app. It did not mention unsupported formats can I get my money back?

Dear Apple support team
I have just bought an application, it is an image converter, but it did not mention that it doesn't support a specified image formats. When I bought it I could not get any use of it because it does not dupport NTF format.
Can I get my money back?!
Thank you,
Regards.

Refunds -
All sales are final. the App Store is not a try it and return it situation.
Apple sometimes gives a one-time per account refund. If this is the app which you wish to use your possible one refund with use the Report a Problem link in the emailed receipt that you receive on the purchase in 24 to 48 hours to ask for the refund.
If your purchase was in the last few weeks you may also use this link to report a problem;
https://reportaproblem.apple.com

HT204266 If an app doesnot do what it says it will, can I get my money back ?

If I purchase an app and it doesn't work can I get my money back? How do I go about it?

You've tried deleting and re-downloading the app, and tried contacting the developer (there should be a contact link on the app's description page in the store) ? If you don't get a reply then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via Store > View My Account and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that app and use the 'Report a Problem' link (iTunes support should reply within, I think, 24 to 48 hours).
Some people have had a problem with the 'report a problem' link (it's been taking people to this site on a browser instead of showing a form in iTunes) - if it does that to you then try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

I bought a $15 app GTA Vice City a while ago and I just started using it and it doesn't work. I checked all the requirements and my laptop meets all of them. I also have contacted Rockstar Games and they didn't help. Can I get my money back? Its annoying.

I bought a $15 app GTA Vice City a while ago and I just started using it and it doesn't work. I checked all the requirements and my laptop meets all of them. I also have contacted Rockstar Games and they didn't help. Can I get my money back? Its frustruating.

Hi...
Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE - TERMS AND CONDITIONS
But since you are not getting any help from the developer, you can use the email form to contact Apple and ask for a refund > Apple - Support - Mac App Store - Contact Support.
No guarantees.

Formscentral charged me twice for a yearly account. Can I get the money back for the second time (and be sure it wont' happen this month again ?

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Here's a link to a procedure:
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My 2 year old daughter purchased a £13.99 app that we do not need. She did this just by tapping purchase as I had already signed in to purchase her a couple of free apps to play with. Can I get my money back?

You can try explaining
Refund
http://www.apple.com/emea/support/itunes/contact.html

Can i get my money back if a song i bought from itunes doesn't work

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