Can i get my money back if an app does not work?

I purchased GPS Philippines on I tunes. It does not work. (neiter on I phone nor on IPad mini) No map is showing. The assistance button leads to a webpage that does not exist. The only thing I know is the name of the maker, a Mr. Jing Li.
Since I was sold a product that does not work and no support is available, I want my money back. How can I proceed?

First I would see:
iOS: Troubleshooting applications purchased from the App Store

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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

HT2404 how do you get your money back for software that does not perform as advertised?

how do you get your money back for software that does not perform as advertised? I purchased the batch coverter to watch .swf video which it states it supports, but it will not open the files and I want my money back!!!!!

tell Apple. http://www.apple.com/feedback/
iTunes Store Terms and Conditions specifically states: All sales and rentals of products are final.

HT204266 Can I get my money back for an app my toddler purchased?

My 2 year old daughter purchased a £13.99 app that we do not need. She did this just by tapping purchase as I had already signed in to purchase her a couple of free apps to play with. Can I get my money back?

You can try explaining
Refund
http://www.apple.com/emea/support/itunes/contact.html

Can,i get my money back for accidental app purchase

My daughter purchase by accident apps the we don't need ,use or want,
How can, I get my money back?

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

HT4009 can i get my money back from an app

The app was misleading . After I purchased it it did the same thing. Didn't work.
May I please get my money back for it.

You are not addressing Apple here. Apps are normally sold as is with no refund, at least on the iTunes side of things. Try and contact the app developer and see what they have to say. You can contact iTunes support by going to the link at the bottom of the page in the App store in iTunes.

How can I get my money back from an app

How do I get my money back from an app tht my daughter accidentally bought.

All sales are final.
You can try contacting itunes support and asking for an exception.
Click Contact Us at the bottom of this page

Can I get my money back for an app that I didn't like?

Apparently I purchased the wrong app and I would like to get my money back, is that possible?

iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html > Get iTunes support via Express Lane > iTunes > iTunes Store - Apple states all sales are final, but you can always ask nicely.
post by stevejobsfan0123 - https://discussions.apple.com/message/18879347 - "In the iTunes receipt which will be (or maybe already has been) emailed to you, click on the Report a Problem link. After following the steps, one of the options is 'I inadvertently purchased this item.' Select that."

My Appstore account says that my security number don´t match but my credit card got charged 3 times in a row, how can I fix this, and how can I get my money back or the apps downloaded?

Hello, I was trying to purchase Whats app, when I try to enter my credit card info, it keep telling that my security number don´t match, but my credit card got charged, 3 time in a row. I can send a screen capture of the message telling that already charged my card.
How can I fix this problem? I mean how can I download the app or get the credit in the store or get my money back?
Thanks in advance

Hi Marvin,
Thanks for visiting Apple Support Communities.
Did you receive an email confirmation of your purchase? If so, you can use the steps in this article to report an issue with your order:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Best Regards,
Jeremy

Can you get your money back if the app you purchased doesn't work properly?

Hi,
I recently bought the MobileNoter SE app in order to sync my OneNotes between Playbook, Windows Phone and Laptops.
Once the Playbook was added to the previously fully functioning sync system things started to go wrong, so much so that I've had to re-create a lot of my notebooks.
There are a whole host of flaws and bugs with the app - some people say this is just an Android App which is ported which might account for the bugs if it wasn't fully tested after.
I posted a review which has been taken down - presumably by MobileNoter - without explanation.
I mailed support and they initially sounded like they wanted to help but have since gone silent. I have asked for my money back but more silence.
I wouldn't mind but this app is £20 for which you would expect a fully functional app. This is far from it.
Anyone know what the procedure is now to get a refund. Is there some way Blackberry can help?
Many thanks

Actually, wrong.
The tech support people can help with Playbook purchased apps. If you've called and they said they cannot, you were lied to.
Even in the link you posted, in #10, it states clearly "App Refund related matters are handled by BlackBerry Customer Care." That, my friend is accessed by the support number. Again, if you were told otherwise, you should inform them of such or ask for a manage/supervisor.
And, you don't have a "Partner ID" because you are not a "Partner". The section you're referring to applies to mobile providers, which are the Partners.
Good luck.
1. If any post helps you please click the below the post(s) that helped you.
2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
Join our BBM Channels (Beta)
BlackBerry Support Forums Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

How can I get my money back on an app I purchased that is no longer in service

i bought the app called justin.tv and it costed me 5 dollars. Recently it was bought by another company so it is no longer in service. And I really want my money back!! Please help!

Click here and ask the iTunes Store staff for a refund.
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Can i get my money back for an app that i do t want

i just bought my first new mac pro 1 week ago, but i didnt know that the new version of OS X lion was already in this computer, so basically i purchased it for nothing.

You can always ask.
http://apple.com/support/itunes/contact/

HT3702 Can you get your money back on a purchased song?

I have purchased some songs that weren't what I thought they were,can I get my money back on them?

All sales are final.
Did you not listen to the sample before buying?

HT204053 I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have a Phone support for this area)

I accidentally bought an 15GB iCloud service, and I want a refund of my money. How can I get my money back? I can't find the email adress to ask for it (I live in Chile. Apple doesnt have Phone support for this area)
Please, help me :)

Your best bet would be to try resetting the password to the account that you would like to use via iForgot
Once you log in to that account change the email address to anything, it can even be fake its just a placeholder
After you do that you will be free to change your old email address on your appleID to the new one that is now free to be used as it is no longer attached to the other account.

HT204266 I bought an app for 4.99 and it not the app I needed. Can I get my money back or a credit? It didn't do what I thought it would do.

I bought a 5 dollar app that didn't do what I understood it would do. Can I get my money back or even a credit? The app I bought I wanted it to zip a file video so I could get the video off my iPhone cause it took up all my hard drive space and it wouldn't zip a file from my phone like I understood it did. So since then I've found a free izip that did what I needed. Is there any way to get my money back and or return the app?F

Here is a link to the return policy.
http://support.apple.com/kb/HT4461
But, no.

Can i get my money back if an app does not work?

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