Can I get my money back please
I have allready waisted over 10 hours on that software and the person at the store say that "Sofware can't be return" if the box is open
200$ is a lot of money for me so please Mr Adobe can you fix it or give me my money back, Already try the software on my PC and my MAC and it's the same result
Pinnacle work Perfect
IMovie Work Perfect
CyberLink Power Director 10 (Trial) Work Perfect
I Bought your software thinking that Adobe Premiere was the BEST in is class but this one just don't work .... please read my other post
Hello Steve
1- I don't work at Adobe so I didn't know that the site was not hone or monitored by Adobe ... sorry
2- If you look back at my post at no point I'm been aggressive or in polite event after waisting about 15H on a software that from what the salesman said, was easy as pie and then just got told by the same salesman that there was no refund on software.
3- I never said bad comment on the software it self or the Adobe Cie, on the contrary I choose Premiere because it was from Adobe and I trust that Cie.
4- I don't really care that they stop making adobe Premiere in 2003 ... they start using intel cpu in mac computer in 2003 ... do you care ? I bought a software called ADOBE PREMIERE Elements 10 so again ... sorry
5- I could have probably kept going in the same post and I do apologize about that but at the end of your last post you basically told me ... " Good luck you are on your hone" so basically the new post was more like a Hail Mary to try to get my money back, I heaven said PLEASE.
6- I did finally called Adobe "INDIA" or "Canada" not sure but the tech was really funny and nice but I could not understand half the word he said, he did made me realize that I was running my audio at 44KHz and that trunked version of adobe premiere element only let you import audio at 48KHz
and that you can't make your hone Template so switch all my DAW to 48KHz and now I have been copying stuff from old DV tape , next i'm going back on my HD Cam.
P.S. One of the only thing I could understand from my friend in India is that the RED line on top of the timeline is only there to tell you that the video as not been Render yet nothing to do with the format import ... good thing to put in your next Tutorial
Anyway Thanks for all your help have a nice night
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Can i get my money back for an app i bought but dont want.
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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
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The terms clearly state that there are no refunds. You can try to contact the app store and see if they will make an exception, but do not expect it.
And please, typing in all caps is considered shouting - we can hear you just fine. And FYI, we are just users like you here; you are not addressing Apple. -
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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
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FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
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Actually, wrong.
The tech support people can help with Playbook purchased apps. If you've called and they said they cannot, you were lied to.
Even in the link you posted, in #10, it states clearly "App Refund related matters are handled by BlackBerry Customer Care." That, my friend is accessed by the support number. Again, if you were told otherwise, you should inform them of such or ask for a manage/supervisor.
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Good luck.
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The iTunes Store Terms & Conditions states all sales are final but feel free to contact iTunes Store Support.
iTUNES STORE - TERMS AND CONDITIONS - Apple
A. ITUNES STORE, MAC APP STORE, APP STORE, AND IBOOKS STORE TERMS OF SALE
PAYMENTS, TAXES, AND REFUND POLICY
You agree that you will pay for all products you purchase through the Services, and that Apple may charge your payment method for any products purchased and for any additional amounts (including any taxes and late fees, as applicable) that may be accrued by or in connection with your Account. YOU ARE RESPONSIBLE FOR THE TIMELY PAYMENT OF ALL FEES AND FOR PROVIDING APPLE WITH A VALID PAYMENT METHOD FOR PAYMENT OF ALL FEES. For details of how purchases are billed please visit support.apple.com/kb/HT5582.
Your total price will include the price of the product plus any applicable sales tax; such sales tax is based on the bill-to address and the sales tax rate in effect at the time you download the product. We will charge tax only in states where digital goods are taxable.
All sales and rentals of products are final.
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