Can I get my phone replaced with a 1 Year Warranty?

I bought a HTC phone from Best Buy in July 2011 and it came with an extra piece that no longer works. I have an 1 year warranty and I was wondering if I could get the piece replaced.

What kind of piece is this?
Either way if you only have the manufacturer's one year warranty, you would have to contact the manufacturer.
Dan K. | Mobile Specialty Stores
Any opinions expressed in this post are those of
the author and do not represent Best Buy Co., Inc.

Similar Messages

  • HT4993 How can i get my phone replaced if it is broken

    my screen cracked.. how do i get my phone replaced
    i bought the applecare warrenty

    You will have to buy an out of warranty replcement.
    You can do this at an Apple Soter or by Mail.
    Out-of-Warranty Service
    If you own an iPhone that is ineligible for warranty service but is eligible for Out-of-Warranty (OOW) Service, Apple will service your iPhone for the Out-of-Warranty Service fee listed below.
    iPhone model
    Out-of-Warranty Service
    iPhone 4S
    $199
    iPhone 4, iPhone 3GS,
    iPhone 3G, Original iPhone
    $149
    A $6.95 shipping fee will be added if you arrange service online or by calling Apple Technical Support. All fees are in U.S. dollars and are subject to local tax. "
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne

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    Bought my iPod 10months ago, now the battery life is really bad!!! I need to know if I can get it replaced with the guaranty! Thanks :)

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  • Can my defective 3g be replaced with a 3gs under warranty?

    I am on my 2nd iPhone 3g under warranty. The volume control fell off this time. As long as I need a replacement does Apple "upgrade" under warranty or am I only eligible for the same model replacement?

    peterfrommaple grove wrote:
    I am on my 2nd iPhone 3g under warranty. The volume control fell off this time. As long as I need a replacement does Apple "upgrade" under warranty or am I only eligible for the same model replacement?
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  • 3 cracks in 3 years replaced with a 3 year warranty!!!

    Dear Ms./Sir,
    I am a university student and in 2007 I have bought my very first laptop ever, a white Macbook. I love my laptop. It's fast, it's convenient. The design is slick and thin, fits anywhere and it's light. However, since I bought it I realized that regular Microsoft laptops have sturdy cases but their software falls apart. In the case of a MacBook, excellent software but the case falls apart. This is ridiculous. I am a big fan of Apple products and have bought many as presents as well in the past. I avidly recommended and still am to friends and family. However with the case cracking constantly and in constant need of replacement I am definitely over thinking my loyalty to Apple in the future.
    Mid 2008 I notice the first crack on the right side of the board. Having a 3 year warranty through Apple Care I was able to replace it at no cost. I hoped that it wouldn't happen again and made sure that I used it lightly and very carefully to avoid another crack. Early 2009 another crack, same place. Replaced it again at no cost. This time I decided not to even take it to school anymore and was really really careful with it. November 2009, not even a year later another crack in the SAME spot. This is ridiculous. 3 cracks in 3 years. My warranty ends in January next year. I don't have the money to spent on replacement every time this happens after my warranty expires.
    So I would like to know what can Apple do for a loyal fan like me?
    I really don’t want the cracking to keep happening, since I don’t have the money to keep repairing it.
    Regards,
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    As Templeton said, you will not get a response from Apple here. We're all just fellow users.
    I'd suggest calling Apple tech support and asking to speak with Customer Relations. When you get a CR representative on the line, calmly explain the situation and express your concerns about yet another case failure should they just replace the case yet again. I can't make any sort of promises - again, I don't work for Apple so I can't speak for them - but the CR representative may be able to work out something, ideally a replacement of the unit with a new model of MacBook.
    Good luck.

  • Locked button & switch for volume is broke also back is cracked , can i get my phone replaced for free ?

    my lock button and the switch to turn the volume on & off is broke. also the back of my phone is cracked. i know apple doesn't replace cracked phones so would i have to pay for a replacement even though my lock button & the switch for the volume is broke ? if so , how much ? or would if be cheaper to just but a whole new iPhone ?

    If your damage is caused by  accidental damage or intentional user damage, then you would be looking at an out of warranty repair.  I'm not sure what the costs of an out of warranty repair are for an iPhone 4, but they are probably in the $99-149 USD range. 
    The cost for getting a new iPhone would depend upon your current contract status.  If you are out of contract, you can get a new iPhone 4s (the next newer model) for free.

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  • Recently my iphone 4 is shutting down and restarting on its own. i went to the service provider and they refused to get my phone replaced as my phone has a few glass chip offs at the edges. how can i get my phone replaced?

    pls someone help me on this issue. phone is stil under warranty

    Depends on where in world you are
    If a country where Apple stores exist take it to The Apple Store they will replace however if damaged may well  charge  for the replacement depends on actual condition and how you approach them .If glass is broken probably no chance of a free warranty replacement
    http://support.apple.com/kb/index?page=servicefaq&geo=United_Kingdom&product=iph one
    just pick your country freom drop down menu

  • Can't get Mighty Mouse replaced with AppleCAre warranty

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    Why don't you just call them?
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  • HT4623 Can you get your phone replaced if you have a broken lock button

    I dropped my iPhone today at school and the lock button stopped working. If I take it to an apple store will they replace it?

    Remember, damage is NOT a warranty claim.  Dropping an iPhone would fall under an insurance plan.  You could check and see if your homeowners policy would cover it.

  • My iPod closes the application i am using automatically, can i perhaps get a new one with my 1-year warranty?

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  • My iphone6 screen is cracked. Can I get a refurbished phone with my 1 year warranty?

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    ManSinha wrote:
    Bring it to an Apple store with your purchase receipts or other proof of ownership
    http://www.apple.com/support/iphone/repair/screen-damage/
    (975)
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  • I was trying to get the iOS 8.2 on my iPhone 5 but then it stopped and my phone is now on recovery mode I have pictures I need and they did not all fit on iCloud  how can I use the phone again with ALL my pictures and videos without restoring it?

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  • I had to get my phone replaced, I did back it up. However when I went to sync my itunes to my phone, now ALL my music is all of the sudden not able to be found. As you can imagine I'm quite ******. Anyone know anything of this?

    I had to get my phone replaced, I did back it up. However when I went to sync my itunes to my phone, now ALL my music is all of the sudden not able to be found. As you can imagine I'm quite ******. Anyone know anything of this?
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    music is apart of a back up. however if you did not transferyour purchases before doing the back up you will have to re download them. to do so sign into itunes, on the right hand side under quick links you will see purchased. click on it and go to the music tab. all of your music will be there you will see a cloud next to them with an arrow pointing down that is where you download them there may also be an option to download all. you can do the same for any apps that you may have purchased also. after they have downloaded plug your device in and sync them back to the device. hope this helps

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