Can I get refund for in-app purchase that doesn't work?
I bought a "no ads" in-app purchase for a game. At first the ads were removed. After a few software updates, the ads come back.
When I asked for a refund, apple refers me to the developer's web site. When I go to the web site, there is no way to ask for support.
Have you ever paid for an in-app purchase that doesn't work? What is the recourse?
If you haven't gotten a refund from iTunes Store before, you might be able to. Get in contact with support to see:
http://www.apple.com/emea/support/itunes/contact.html
Similar Messages
-
HT4009 how can i get refunds for unauthorized app purchases?
My child got passed my iPad security. I didn't think he was smart enough. He is five years old. He spent over $100 dollars on Dragon City. I'm actually not sure yet how much he spent, I'm trying to sort through it. He did it within 10-minutes, so it shouldn't be hard to track. The charges go to iTunes. (Their FAQ says that I would need to go to Facebook for reimbursement but not sure how that makes sense.) Anyone have any advice?
Look at the link Diavonex posted.
Or see:
Refunds from the App Store or iTunes Store -
TS1702 How do I get a refund on an app purchase that doesn't work on my iPad?
I recently purchased an app in the app store for 9.99 dollars, but it doesn't work in my iPad, I want a refund, how do I go about it?
Pls help...
Thanks a lot!Welcome to Apple Communities
Contact with iTunes support, but you won't get a refund probably -
HT3702 I need customer support on refund for an app purchase that was made by my child, thanks
Hey I need info on who to contact about a refund on an app purchased by mistake....thanks
To report an issue with a purchase, follow these steps:
• Open iTunes. If you are already signed in, skip to step 4.
• Choose Store > Sign in.
• Enter your account name and password, then click the Sign In button.
• Choose Store > View My Account
• Click the Purchase History button
• Click the Report a Problem button at the bottom of your purchase history
• Click the arrow next to the purchase with which you want to report an issue
• Click the Report a Problem link next to the item with which you wish to report an issue
• Click the Problem menu
• Choose the option that best describes the issue. If none of the options match your issue, choose "My concern isn't listed here."
• Write comments about the issue (optional).
• Click the Submit button -
HT4009 Can I get refunds from In-App Purchase
I download an app name Drum Master,in that app there is only 2 Drums,there is a option that cost 5.99$,called Life Pack,After that,lot of Drums were added,
but none of them is the real sounds of their kind,so I was thinking can I get a refund,please answer me as soon as possibleAll purchases are considered final, but you can try contacting iTunes support (these are user-to-user forums) and see if they will give you are refund or credit : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
-
i clicked buy to go but the app crashed at the first time so the purchase was failed. then i purchased again. checked my account only one purhase was successful and completed. now the bill came said i paid twice. Can i get one refund? cuz i didnt get what i paid....
it was VPN Fire - Bypass Internet Restrictions in China & Middle East, 5GB VPN Data Transfer. cost £3.99.If you haven't gotten a refund from iTunes Store before, you might be able to. Get in contact with support to see:
http://www.apple.com/emea/support/itunes/contact.html -
HT4009 how can i get reimburse for IN-APP purchases
I got an e-mail about in-app purchases how can i get reimbursed
Did the email not have a link in it, something like :
Use this link to submit your refund request to Apple.
with the link going to https://getsupport.apple.com/ServiceOptionAction.do ? -
How can i get refund for an App who does not work.
I bought Skyfire, assuming their site check list compability.
All the sites i aa. ted to see in flash passes on their test.
Só i bought it. But to my surprise, none pf them worked. None.
Ir just www.vertvonline.org was working, i would not complain.
Anyway, i want my money back. Their sold me one thing, and gave me another.
How can i get a refund?You need to request a refund from the developer of the app.
http://getsatisfaction.com/skyfire_for_iphone/
As far as Apple is concerned, All Sales Are Final -
Can I get refunded for an accidental purchase?
My little brother accidentally made an ingame for 1000-bux for Tiny Towers last week.(not reading the onscreen prompts, just pressing OK) My mother is furious because its $32 and change, i cant blame her. But is that money refundible?
All purchases are considered final, but you can try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
-
HT3702 how can i get refund for a double charged app
how can i get refund for a double charged app
Click Support at the top of this page, then click the link under Contact Us.
-
how do i get refunded for the apps that i purchased that no longer work due to the fact i cant upgrade my 3.1.3 iphone
I have never bought an app but on all other things Apple somewhere has in tiny print the system requirements for running the software. If you're going to live in the world of outdated technology the way I do, you will quickly learn to always read system requirements.
iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html - Apple states all sales are final, but you can always try. -
HT201304 Where is the form to request the "refund for in-app purchases made by a minor?
Where is the refund request form located on your website. I am looking for the "Refund for in-app purchases made by a minor"
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
In th furuter set the Restrictions that prevent in-app purchases
Also you can try:
https://getsupport.apple.com/ServiceOptionAction.do -
HT204396 How to I submit a "Refund for In-app purchases made by a minor" request?
Received an email from "insideapple" about applying for refunds for in-app purchases made by a minor. I want to request refunds on quite a few in-app purchases made by a child without my knowledge/permission. The email about getting a refund had a link. The link took me here.
How do I submit a refund request?Hi mario_08
You are not addressing Apple here... this is a user to User Technical Support Forum.
For your issue... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
How do I request a refund for "Refund for In-App Purchases made by a minor"? I received an email on this with a link that takes me into a loop with no request form to fill out as the email states.
Did you do this
How to report/refund an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
or maybe
1 - Use the Express lane and start here:
https://expresslane.apple.com
or the general place
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57 -
HT4009 refund for in-app purchases made by minor
how do I submit for a refund for in-app purchases made by a minor?
Click here and ask the iTunes Store staff for a refund.
(103881)
Maybe you are looking for
-
[xfce4] - removing options from "open with" submenu [SOLVED]
Since installing wine, I have a number of entries in my right-click>open with menu that are similar to "Wine - Internet Explorer." I'd like to remove these. Any tips are appreciated. Last edited by graysky (2011-12-10 16:03:42)
-
I just loaded Photoshop Elements 11 Classroom in a Book lessons and now I cannot open PS Elements 11
I just loaded Photoshop Elements 11 Classroom in a Book lessons and now I cannot open PS Elements 11
-
Internet and YouTube suddenly vanish
I'm having an issue where, when using YouTube or Safari, it will suddenly go back to the main front screen of the iphone. I will not click any 'home' buttons and this will still take place. Also, it doesn't matter if I am using the Edge or WiFi, it s
-
What is best printer for scanning
my hp c410a does not work with mtn lion
-
How to find out which ACS server a wireless LEAP client auth to?
If I have 2 ACS servers that can authenticate wireless users using LEAP, is there a way to determine from the client or server end which client is authenticating to which ACS server? Thanks!!