Can i get reimbursed for grandchild buying things in free app?

where can I go to get help in getting reimbursed for my grandchild buying things in a free app.?

For the future, turn off the option to allow in-app purchases in the Restrictions setting on the iPad. You probably will also want to turn off the ability to install apps as well.
Regards.

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Can we get reimbursed for apps that do not work

Can I get reimbursed for apps that do not work?

Hi...
You can contact iTunes support here and see if they will make an exception:
http://www.apple.com/support/itunes/contact/
They usually respond within 24 hours.
Hope this helps.

I have several episodes of a TV show that say "download error, tap to retry" and when I do it just repeats that error message. Can I get it to work? If not can I get reimbursed for the episodes I'm missing? I'm using an iPad one which has worked fine B4

I have several episodes of a TV show where it says download error, tap to retry and when I do it repeats the error message. Can I get it to work or get reimbursed for the ones I'm missing? I'm using an iPad 1 which has worked fine for all the others.

Hi AlpineJean,
I'm sorry to hear you are having issues downloading some episodes to your iPad.
I would first suggest you sign out of your iTunes account on your iPad, restart the device and sign back in.
Settings > iTunes & App Stores > Tap on your Apple ID account > Tap Sign Out
Click on the link below for additional troubleshooting steps with more details and screenshots.
I've quoted some helpful highlights for you:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
To view or download previously purchased:
TV Shows on iOS
Open the iTunes Store on your device.
Make sure you are signed in with the same Apple ID you used for the original purchase.
Tap More from the bottom navigation bar.
Tap TV Shows.
Locate the TV show episode or series you would like to download.
Once you've located the TV shows you are looking for, tap the download button.
The TV show will begin downloading.
Previous purchases may be unavailable if they have been refunded or are no longer on the iTunes Store. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later.
If this does not resolve your issue, please follow these instructions for support from the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
Find the email receipt for your purchase.
Click Report a Problem under the app that is having the issue.
When prompted, enter the Apple ID and password you used to purchase the item, then click Report a Problem.
Click Report a Problem next to the item you are having an issue with.
From the Choose Problem dropdown menu, choose the appropriate issue.
Follow the onscreen instructions and—if prompted—type a description of the problem into the text field.
Click Submit to have your issue reviewed.
Have a great day!
- Judy

HT1904 Can I get reimbursed for some purchases my child did

How do I get reimbursed for purchases my child did

All purchases are considered final, but you can try contacting iTunes support and explain what happened and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
To try and stop it happening again you should be able to turn off in-app purchases via Settings > General > Restrictions > In-App Purchases 'off', and you can set 'Require Password' to 'Immediately' on the Restrictions screen (the default is a 15 minute period during which it doesn't need to be re-entered).

How can I get reimbursed for an unauthorized account charge by Fruit Ninja HD Free through In App Purchase?

Hi There,
I was not able to report my problem through the link given on the receipt. Therefore, I am reporting my problem here hoping that someone will care about it:
On the 2nd of June 2012, I have downloaded some free game apps in the Apple Store using my IPad. While downloading I have entered my Apple ID and password only once and only for downloading the App. The games were for my 6 years old son to play. He does not know my password nor does he speak English. I left him alone for one hour to play with the games I downloaded. One day after, I found in my e-mail inbox a dozen billing receipts from ITunes for "In App Purchases" of the the so-called "free of charge" game titled "Fruit Ninja HD Free" developed by Halfbrick Studios. In total, my credit card has been charged to pay 363, 61 Euros! This is outrageous! I have never authorized these In App Purchases! I was relaxed to leave my son alone playing because I thought if he pushed the purchase button, he could not complete a transaction because he does not know my password. Apparently I was wrong! I am a regular user of ITunes App Store who made In App Purchases in the past (please see my purchase history) and this is the first time I am abused! Fruit Ninja HD Free is the only app that abused my goodwill and completed transactions without asking my password. I would like to file a complaint about this abuse! And I can send all the bills I am charged to pay against my will! How can I get this game app (Fruit Ninja HD Free) and its developer Halfbrick Studios under investigation and my money back? I want to continue to enjoy using Apple products and the ITunes Store through my IPad, IPhone and IMac.
Many thanks.
Mustafa Osman Turan
WSP Brussels, Belgium

Dear telwow,
Apple did not do anything to solve this problem, they said I shoud apply to ITunes which I did. However, ITunes in Belgium does not even have a customer friendly call center, and they reply with standard info if you apply by e-mail which have no relevance to my problem. As I do not have hours to spend on the phone, I tasked my secretary to call Itunes many times. In the end, she found someone to look into the matter which took months.
Simultaneously, I applied to VISA through my bank for fraud investigation. I had to cancel my credit card. In the end, VISA paid my money back and they said they will deal with ITunes. I received a new credit crad from VISA with a new number. I tried to use this new card in the ITunes but ITunes did not accept my card because in their system my name has been registered as if I have commited the fraud! This was again outrageus! I have complained about this to both Belgium and the USA Apple/ITunes, but no satisfactory answer was given. I am now using my wife's credit card to buy smth I want in ITunes. But because of my very unpleasant experience I am not buying much on ITunes store. I am also considering to quit Apple all together. This is unfortunate because I have been an apple fan until I had this experience.
Many thanks for sharing your problem.
Mustafa

How can I get reimbursed for an accidental charge?

How do you get reimbursed on your Apple account for an accidental charge related to purchasing a TV series in the wrong language?

Apple - Support - iTunes - Contact Us

HT4009 how can i get reimburse for IN-APP purchases

I got an e-mail about in-app purchases how can i get reimbursed

Did the email not have a link in it, something like :
Use this link to submit your refund request to Apple.
with the link going to https://getsupport.apple.com/ServiceOptionAction.do ?

Can I get reimbursed for a movie rental if my Apple TV isn't playing sound?

I rented a movie and already starting playing it when I noticed my Apple TV isn't playing any kind of sound.
The sound issue may take more than 24 hours to resolve, and I haven't been able to watch the movie.
I've been through the Community looking for a solution to the Apple TV sound issue, and still haven't had any luck.

If you're not getting the same problem with sound on films/TV programmes that you've bought (if you are then you could try re-posting in the Apple TV forum on here for how to fix it) then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
Or you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

HT201363 how can i or can i get reimbursed for apps that wont work on my iphone5

cant get some apps to work please help

Hello hellonthehighway,
The article linkeed below details the steps for reporting such an issue to the folks in our iTunes Store.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Cheers,
Allen

Mistakenly ordered duplicate audiobook, how can I remove and get reimbursed for duplicate?

I mistakenly ordered a duplicate of an audiobook I already have.
Is there any way to remove and get reimbursed for it?

Try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
(Note that audiobooks are currently a one-time only download from the store, so you may want to take a backup copy of any that you have - and anything else that you've downloaded from the store, rights-holders could remove any item at any time.)

I just checked my bill and it started charging me for VZ Navigator which I never ordered and don't want. How can I get reimbursed?

I just checked my bill and it started charging me for VZ Navigator which I never ordered and don't want. How can I get reimbursed?

papajoe555, we want managing your account to be easy breezy. For your convenience, you can remove the VZ Navigator feature online at My Verizon http://bit.ly/xB4iTc Is it possible that you added that feature directly on your device?
LasinaH_VZW
Follow us on Twitter @VZWSupport

If i buy a macbook pro 2 months before the new operating system comes is released, can i get it for free?

If i buy a macbook pro 2 months before the new operating system comes is released, can i get it for free?

Generally once Apple gives the official release date, then Macs have become available for up to date pricing. As long as just the season has been stated, there is no guarantee that Macs purchased during the season in question will get up to date pricing. So watch http://www.apple.com/osx/uptodate/ or http://www.apple.com/macosx/uptodate/ the day that the release date is announced. Past performance is no guarantee of future returns. Thankfully since 10.7's release Apple's full fledged releases have only been $20 USD, and updates are free to the full fledged release. I.e. 10.7.1 to 10.7.5 are updates to 10.7.
10.8.1 to 10.8.4 are updates to 10.8. It was only with 10.6 and earlier the distribution for each full release was at least $99 and up to date were around $20 going back to 10.2. 10.6 is though available on the Apple Store for only $20.

Is there a way to get reimbursed for buying apps for mac book pro

How can you get your money back if you accidently downloaded wrong app?

Hi ..
Apple's policy states that, "all sales are final" > iTUNES STORE - MAC APP STORE -TERMS AND CONDITIONS
But you can at least ask for a refund > Apple - Support - Mac App Store - Contact Support

I've been charged for a service which did not work properly. How can I get reimbursed?

I have downloaded a new apps "old faces..magic". The first time I used it it was working well. But yesterday I tried 5 times could not get the final results but I was still charged on my several trial (5x CHF 2.-). How can I get reimbursed?

Could have been a number accessed from a sky box or free view box. Pressing the red button can instigated a charged call. Do that a few times on xfactor or strictly and the cost soon builds up.
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

How can I get iphoto for OSX 10.6.8?

Hi all-
Running an iMac from pre-2009 (maybe 2006?) with snow leopard on it. It's the family computer so I'm rarely on it (using MBP myself) and decided to back up the hard drive and do a reboot from the snow leopard disc due to a slew of broken programs and overall snail pace. I only backed up documents (photos, .docs, .mp3s etc) because the computer was demonstrating some of the same problems my MBP was showing when it had malware a few months ago and to be on the safe side I didn't want to save any applications.
Bad idea.
I'm unable to install iphoto at all. I broke down and decided to just purchase it from the app store but as you have probably suspected- they only sell the one compatible with 10.7< there. I tried loading from my iLife '11 discs disc is pretty scratched- could this be the problem?) but they show an error shortly into the install saying "software cannot be installed because there is not software to be installed."
What?
I don't have the original install discs except for Install Disc 2 which doesn't do anything when inserted. I rebooted from a store bought version of snow leopard and the computer originally came with an older version (not sure which- lion? leopard? whatever was mid 2000's).
Have tried transferring iPhoto from my macbook- doesn't work. Can't find a version online. Not covered by AppleCare. Do you think they'll talk to me because I just purchased an iPhone 5 a few days ago?
If I call apple and they somehow send me a replacement disc for the original- will THAT be compatible with the snow leopard I'm now running? Can my machine even handle mountain lion if i have to upgrade and if it can will all my programs need to be repurchased? Does the upgrade have iphoto? I don't care about the rest of iLife, just iPhoto.
Thanks for any tips or suggestions of where to find help. Getting desperate at this point.
Side note- only have 1 gb memory on this machine.

Welcome to the Apple Support Communities
Mountain Lion needs a Mid 2007 or later iMac, so if you have a supported iMac, you can upgrade to Mountain Lion. Apple won't give you another iLife DVD if you purchased it in a box, so if you don't want to upgrade to Mountain Lion, buy iLife '11 in Amazon.
Apart, you can upgrade to Mountain Lion and buy iPhoto in the App Store. The cost will be similar to buy iLife '11 in a DVD, so you'll upgrade OS X and iPhoto at the same time

Can i get reimbursed for grandchild buying things in free app?

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