Can I get replacement install DVD?

Hello all. My install DVD doesn't work. When I try to use it, my PB says it can't read it properly and that there is a fault. Can I get a replacement from Apple and how? Do I have to take it into an Apple Store to have it checked or something?
Mark.

Just a note,
I am not sure where you purchased your copy of Tiger or if it came with your machine, (Software is machine specific). If you upgraded from 10.3.9 to Tiger you needed to use this DVD.
http://members.aol.com/onlyftp/TigerFullVersion.jpg
Be sure you always follow the recommended steps in the link below to maintain trouble free use.
http://discussions.apple.com/thread.jspa?threadID=122021
Cheers Don
Contact Apple at 1-800-MY-Apple

Similar Messages

  • Where can I get replacement install Cds of earlier versions?

    Hi
    I've acquired a very cheap old secondhand G4 Imac to use as a photolibrary and large E-photoframe.
    Unfortunately the os needs to be reinstalled but the machine cames without any Panther CD's. Where can I get a replacement set of Panther (or perhaps Tiger) CD's without spending a fortune. The machine won't run Leopard so needs an earlier version of osx.
    Apple used to have archived versions of it's osses available for download. Do they still do it? Presumably as 10.3 is now pretty old hat it would count as an arcived system...

    Look over this list of iMac specs to determine what OS was originally installed. http://www.everymac.com/systems/apple/imac/index-imac.html
    Tiger install DVDs are in short supply. Tiger is no longer available at the Apple Store *but may be available for $129 by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753)*. For other sources, do a Google search for MA453Z/A (10.4.6), MA190Z/A (10.4.3) and M9639Z/A (10.4) . Also look on eBay. Be sure & buy a retail version (black with silver X) and not a model specific version (gray) (See Can I use another Mac's system restore disc on my Mac? ). Expect to pay (possibly a lot) more than the Apple list price of $129.
    Also check these web stores: http://www.lacomputercompany.com/cgi-bin/rpcart/index.cgi?command=dispitem&type= sku&sku=19521 http://www.allmac.com/shop/index.php?cPath=5_10003
    Possible Alternative if you are currently using Panther 10.3 – Do a Google search for Tiger 10.4 Upgrade DVD . It will upgrade your 10.3 to 10.4, but it doesn’t contain the full retail Tiger installer. Should be cheaper than the retail Tiger install DVD.
    After you install the base 10.4.x, update to the final Tiger version 10.4.11. Here's the link for the 10.4.11 combo update http://support.apple.com/kb/TA24901?viewlocale=en_US
    Look at this link Mac OS X v10.4 Tiger Installing Software Support Page
    http://www.apple.com/support/tiger/install/
    You can also download the Tiger Installation and Setup Guide
    http://manuals.info.apple.com/en/TigerInstall_SetupGuide.pdf
    When you upgrade the OS, do it via Archive & Install. See About the Archive and Install feature http://support.apple.com/kb/HT1710
    Be sure to select Preserve Users & Settings. Also, repair permissions before and after the install.
    If you do a Google search for M9227LL/A (Panther 10.3 retail install CDs) or M9228LL/A (Family Pack), you may find a set. The CDs should be black with a white X.
    After you install the base 10.3.x, update to the final Panther version 10.3.9. See Mac OS X 10.3.9 Update (Combo) http://support.apple.com/kb/HT2464
    Suggest you join LEM-Swap for buying & selling Mac stuff. http://groups.google.com/group/lemswap
    After you join, post a WTB (want to buy).
     Cheers, Tom

  • Mac Book Pro, Bad disk but I can't get the install DVD to work

    I have a 13" macbook pro that started to have problems with different apps.  They would crash immediately when you clicked on them.  I ran disk utility repair permissions and everything was ok but when I went to verify the disk it reported that the drive was corrupt.  I bought a new drive, installed the drive and inserted the Install DVD that came with the machine.  After a few minutes I get a message "You need to restart your computer.  Hold down the power button...."  I tried using a Leopard install DVD and same problem.  Originaly this machine came with SL but I figured since I am using a new disk (unformated I assume) that any OS install DVD would get me formatted and back to a point where I could connect with Time Machine and restore. I swapped out the RAM, HDD cable and DVD drive with another MPP with the same results.  Any thoughts would be appreciated.

    Thanks OrangeMarlin. 
    I have several MPP's.  The one that is failing originaly came with SL.  I don't have an SL disk so I attempted to use a Leopard to install a brand new disk drive.  I would have thought that it didn't matter if it was SL or Leopard since it was a new disk (no reference of what was on it before).  I could see an issue with compatability between a Intel OS on a G5 but SL vs Leopard on an Intel MPP should be OK.  Thoughts?
    The install DVD I am using "should" be the correct disk.  I understand the sensitivity of using the disk that came with the machine.  The reason I think this it is the ocrrect disk is it says 13" MPP and 10.6 for the OS which fits the description of what this machine had on it when it was purchased.  I don't believe I have any other 13" machines with SL. 
    I also ran the diagnostics last eve.  All passed. 
    I'm thinking of putting a working 10.5 disk from another machine into the failing machine and running Verify from the disk utility to see if I get the same error.  If so, I would assume my disk controller is bad and need a new motherboard.

  • I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible..

    I have a DVD Acrobat Pro 9. I upgraded laptops and trying to install but the DVD is not readable. How can I get a new DVD or Download Acrobat Pro 1. The product is registered and I have the serial number. PS: Contacting Adobe on this issue is impossible... direct support stinks.

    Download AA 9 Pro from http://helpx.adobe.com/acrobat/kb/acrobat-downloads.html. Make a new backup for your archive. You might also take the DVD to your library to see if it is a drive problem. You might also carefully clean the DVD with water and soap (do not use anything that would scratch the surface or you have destroyed it for sure) and see if that solves the problem. This is particularly an issue if you have finger prints or other crud on the DVD. However, it could also be a bad drive as I mentioned. Hopefully the download solves your problem in any case (I would backup the download to CD and/or backup HD).

  • HELP I have lost all my motion 4 content from all the files, ive looked in all the files and they are all empty. can i get replacement content as I my dvds where stolen along. with my other laptop.

    HELP I have lost all my motion 4 content from all the files, ive looked in all the files and they are all empty. can i get replacement content as I my dvds where stolen along. with my other laptop. any Ideas. would be a great help. For Motion 4.

    Try a hard reset:- hold the home button AND the power switch - ignore the red "Slide to power off" and wait ubntil the iPhone powers down, and then restarts - at the Apple logo, release all the buttons and see if your contacts reappear.

  • How can I get to install Microsoft Office 2011 in my Mac OS X 10.6.8 if when down to "writing package scripts" it fails ?, How can I get to install Microsoft Office 2011 in my Mac OS X 10.6.8 if when down to "writing package scripts" it fails ?

    How can I get to install Microsoft Office 2011 in my Mac OS X 10.6.8 if when down to "writing package scripts" it fails ?

    Contact Microsoft support and ask for help.  You've paid for the kit, so installation-time support is part of the expectations.  They'll probably suggest a Repair Permissions and a Verify Disk pass, both performed by booting the installation DVD and using Disk Utility from the Utilities menu item, and selecting those two repairs.

  • Where can I get replacement media or download for final cut 3?

    where can I get replacement media or download for final cut 3?

    There is no download for any install of Final Cut Pro before version X.
    For physical media, try contacting Apple Care support. Otherwise, ebay or alternative resellers is your only recourse for acquiring install discs.
    x
    edit: If you want Final Cut Pro 3, you'll need a PowerPC computer that can run OS9. If you mean Final Cut Studio 3 (aka FCS 2009) you'll have better luck finding something out there that will run on contemporary machinery.

  • Adobe CR 6.7 does not install into CS5, how can I get this installed to view CR files?

    Just installed CS5 onto new computer. Adobe bridge and CS5 do not recognize CR format. How can I get this installed. I have tried up dating and downloading the CR6.7 update, but can not get it to install. What do I do?

    Product updates

  • Where can I get another install disk for my mac book pro?

    Where can I get another install disc for macbook pro?

    That procedure has changed in 10.7:
    Mac OS X 10.7 Help: Reset a login password

  • Can I get help installing the latest version of iTunes?

    Can I get help installing the latest version/update of iTunes on my PC?

    Assuming the install has failed as it has for several others...
    Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (Later)
    Remove all of these items in the following order:
    iTunes
    Apple Software Update
    Apple Mobile Device Support
    Bonjour
    Apple Application Support
    Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
    See also HT1925: Removing and Reinstalling iTunes for Windows XP or HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
    Should you get the error iTunes.exe - Entry Point Not Found after the above reinstall then copy QTMovieWin.dll from:
    C:\Program Files (x86)\Common Files\Apple\Apple Application Support
    and paste into:
    C:\Program Files (x86)\iTunes
    The above paths would be for a 64-bit machine. Hopefully the same fix with the " (x86)" omitted would work on 32-bit systems with the same error.
    tt2

  • Hello guys my i phone touch is not working on edges and some touch problem and it is not taking too much time too respond it is purshecd in kuwait can i get replace in india

    hello guys my i phone touch is not working on edges and some touch problem and it is not taking too much time too respond it is purshecd in kuwait can i get replace in india it is i phone 4s

    saikumar3 wrote:
    ...it is purshecd in kuwait can i get replace in india it is i phone 4s
    No, warranty is not International and is only valid in country of purchase.

  • Where can I get replacement feet?

    I've noticed that I've lost one of the rubber feet from the bottom of my 1st-gen MBP. Where can I get replacements? Will an Apple Store sell them to me?
    Much thanks.

    Awesome. Thank you both.

  • HT1338 where can i get replacement discs of the operating system ...that originally came with my md311 17" macbook pro?

    where can i get replacement discs of the operating system ...that originally came with my md311 17" macbook pro?

    Call Apple and give them your serial number and they will send you the disks for a nominal charge.

  • If we bought a mac with OS X 10.6.6 and my sister has a mac with 10.5.8, can we use the install DVD to put snow leopard on hers? Is it legal? Does it erase everything?

    If we bought a mac with OS X 10.6.6 and my sister has a mac with OS X 10.5.8, can we use the install DVD that came with the newer one to put OS X 10.6.6 on hers? Would it work? Does it erase everything? Is that even legal?
    Thank you for any help!

    It won't work.
    (58814)

  • I just bought PSE 11. Serial No. accepted but Error appears, preventing me to install. What is wrong OR, how can I get program installed?  I've tried at least four times!!  Jim H.

    I just bought PSE 11. Serial No. accepted but Error appears, preventing me to install. What is wrong OR, how can I get program installed?  I've tried at least four times!!  Jim H.

    Use the instructions here to completely remove/uinstall all iTunes/Apple software and componenets and then start from scratch.
    http://support.apple.com/kb/HT1923
    B-rock

Maybe you are looking for

  • 10.5 Server : Standard Installation : Newbie Tutorial /  Setup Walk-Through

    Hello all, I recently setup OS X Server 10.5 for a client after doing it many times at my home. I could not have possibly done it without the help of this discussion board so thanks to everyone asking and answering questions! To help other server new

  • Finally I dont understand how to compound regular expressions, help please

    I have read a lot of information about it, but .... I still do not understand how to make compound expresions .... How must I use [ ] ? Please three examples : I want to search : - any character but nothing of "abcd" - any character but no 'dot' at a

  • Set margin of in the page setup

    hai everybody i have a problem to set the margin of a table in the spreadsheet. can any one give me an idea on how to set the margin in the page setup...

  • Regarding Region in Customer General Data

    Dear SAP Guru's , I have added a new region to the country OM (Oman ) 01 Muscat. from SPRO> NEtweaver> General Settings-->Insert region. But After Inseting the region : the warning message appears"Check Data and proceses dependent on new country. I h

  • Collaboration Detail Navigation

    Hello All, what is Collaboration Detail navigation? it is coming under Collaboration -> Rooms -> Room Directory -> Public Rooms(Tab) -> Clicking the Public Room, i am getting Collaboration Detail Navigation instead of Detail Navigation. If i need to