Can i have IVR feature with ccm 6.0.1 integrated with cisco unity connection 2.0.1

Hi
can i have IVR feature with ccm 6.0.1 integrated with cisco unity connection 2.0.1.
And tell me a solution  how can i go for IVR with this design.
Thanks.
veera.

Yes, you can have a basic IVR with CUC, no one can tell you how to design your CUC, that's up to you and your requirements.
All you need are call handlers, caller input and greetings.
If you need someone to do all this for you, engage with a local Cisco partner.

Similar Messages

  • Setting up PLAR with Cisco Unity Connection Call Handler

      This is a lab setup and Im doing it to learn.  No customer involvement.
    Setup
    Analog phones - FXS Port - 2951 Router - FXS port - FXO Port - 2951 Router - CUCM 9 - UC 9
                            |------------PSTN Emulator-------------|    |-----MGCP GW----------|
    I have a CTI Route Point configured as DN 7000 and it has the default VM profile.  The CTI RP is set to FWD All to VM. 
    The FXO port is set to PLAR to 7000.
    When I dial from the PSTN analog phones through the FXO port, I hear the first ring, the FXO port answers, then I hear what sounds like the recorded message beginning to play.  Immediately after, I hear the recorded message "You cannot be transferred to this number.  Check the number and try again."
    I dont do anything and within a second or two, I hear the recorded message for the system call handler start.
    I did some more testing.  I added an E1 trunk between the PSTN and the MGCP gateway.  In the CUCM, I created another CTI Route Point with a DN that I could dial from my PSTN cloud.  I also set that CTI Route point up to Call FWD all to VM.
    When I dial using the E1 trunk, the call hits the system call handler as expected and I hear my recorded greeting (as expected).
    However, calling through the FXS-FXO tie line consistently gets me the error message recording followed by my recorded greeting.
    Im currently using loopstart on the tie line, though I have also tried ground start with no difference.
    Any ideas?
    Jeff              

    If I understand correctly, you want outside calls to go directly to the call handler but internal calls to ring whatever phone this extension is on.
    If I am understanding correctly, then this will probably resolve it.  For the purposes of the explanation I will assume that extension 1000 is the number in question:
    Create a new partition, we'll just call it ToVM or something like that
    Create a new CTI route point with extension 1000 and put it in the ToVM partition, forward all calls for this CTI route point to voicemail
    If you don't have one already, create a calling search space for the voice gateway.  Call it Gateway-CSS.  This should have the same partitions that the gateway can normally call, but it should also have the ToVM partition and that partition should be HIGHER in the list than the partition that has the normal extension 1000 on it.
    Apply Gateway-CSS to the gateway
    Configure the normal extension 1000 (not in the ToVM partition) the way that you want it to work.
    Now when external callers dial 1000 they will go to the call handler because that partition is higher in the CSS and the CTI Route point should be hit first.  Internal callers will ring the phone (or whatever it is) because they only have access to the regular internal partition (and not ToVM) that 1000 is in.
    This is all assuming that I understand you correctly!

  • Can we have multiple Podcasts with the same Mac Account?

    Hi all,
    Can we have multiple Podcasts with the same Mac Account?
    For example, I have a single .MAC account and create a website with multiple Podcast pages...or within iWeb I create multiple sites, and each has a podcast.
    Is there a problem?
    Thks
    Leo

    Its not possible for the same development object. Only 1 person can access an object at a time and if mutiple users modify an object new TASKs are created under the same TRANSPORT.
    Only after releasing the tr you can create a new tr on the same object.
    Message was edited by:
            Abhishek Jolly

  • Can i have multiple monitor with my mac mini ?

    Can i have multiple monitor with my mac mini like i do with my PC ?  2 differents screens.. not mirror.

    There's lots of Mac Mini models since 2006 or so. What do you have?
    Most support two monitors but how you do it is different depending on model.
    Put this phrase into Google
            dual monitors, mac mini
    and you'll come up with the solution needed based on which MM you have.

  • Can I have multiple iPhones with unique back ups using one icloud account?

    Hello forum users,
    Can I have multiple iPhones with unique back ups using one icloud account?
    I would like to back up and restore 4 different iPhones, 1 iPad, a MacBook and 1 MacBook Pro using the same single iCloud account.
    If so, how is this done?
    Many thanks

    Sharing an iCloud account between two devices can be done without causing issues with iMessage and FaceTime, just go into Settings for each of these functions and designate separate points of contact (i.e. phone number only, or phone number and unique email address).  While that works, you'll then face the problem where a phone call to one iPhone will ring both if on the same Wi-Fi network -- but again, that can be avoided by changing each phone's settings.
    Rather than do all that, don't fight it -- use separate IDs for iCloud.  You can still use a common ID for iTunes purchases (the ID for purchases and iCloud do not have to be the same) or you can use Family Sharing to share purchases from a primary Apple account.

  • Can i have 2 iPhones with the same apple id?

    can i have 2 iphones with the same apple id?

    Will it created any problems...
    if i download a paid apps on one of my iphone ,......will it be avaible on the second iphone (free)
    what if i dont wanna sharge the apps & game, thanks.....

  • How can i use 3D Features with 256 VRAM

    How can i use 3D Features with 256 VRAM

    Well, in theory you *could* install Photoshop CS6 version 13.0 and not update it.
    Is your video card replaceable?  They don't cost that much.
    -Noel

  • [svn:bz-trunk] 13716: since include-read-only is a server global setting, we can't have two channels with different value.

    Revision: 13716
    Revision: 13716
    Author:   [email protected]
    Date:     2010-01-22 09:26:12 -0800 (Fri, 22 Jan 2010)
    Log Message:
    since include-read-only is a server global setting, we can't have two channels with different value.  remove the test for the include-read-only false.  update the service-config.xml as well.
    Modified Paths:
        blazeds/trunk/qa/apps/qa-regress/WEB-INF/flex/services-config.mods.xml
        blazeds/trunk/qa/apps/qa-regress/testsuites/mxunit/tests/remotingService/dataTypes/ReadOn lyTest.mxml

    You can give this a try on your Ultimate machine.  While these are said to be for Vista, I used it on my Win 7 machine just fine and it fixed the problems I was having.  Hope it works for you.
    The problem is that Vista, by default, will only use NTLMv2 for authentication, which is not supported by Mac OS X's Windows Sharing service.
    The other problem is the Minimum Session Security for NTVLM SSP based Clients.
    To get around this:
    1.     In Vista, open the Control Panel
    2.     Switch to "Classic" view
    3.     Double-click Administration Tools
    4.     Double-click Local Security Policy
    5.     Or Secpol.msc
    6.     Expand "Local Policies" and select "Security Options"
    7.     Alternate : Type secpol.msc to get editor up then
    8.     Locate "Network Security: LAN Manager Authentication Level" in the list and double-click it.
    9.     Change the setting from "Send NTMLv2 response only" to "Send LM & NTLM - use NTLMv2 session if negotiated"
    10.     Network Security: Minimum session security for NTLM SSP Based (including secure RPC) Clients
    11.     Change the setting from "require 128 bit" to unchecked (No Minimum)
    12.     Click OK
    the real difference between vista and windows 7 procedure is 10 and 11

  • I downloaded a software update on my iPhone. Now it's asking me to connect to iTunes, but I don't have my computer with iTunes to connect to and won't be able to for a few days. What can I do to use my phone now?

    I downloaded a software update on my iPhone. Now it's asking me to connect to iTunes, but I don't have my computer with iTunes to connect to and won't be able to for a few days. What can I do to use my phone now?

    Hi,
    Thank you for your reply, I did go to my general settings, but for some odd reason I don't have a restrictions setting, or a reset setting. I thought I could reset all the setting to see if it could be that, but as I said there aren't any.
    My husband also has the iPad 2, and also did the software update and hasn't had any problems at all. I took both iPad's and compared the settings thinking maybe there could be a setting that could have been changed when the update was done.

  • Can I have 2 iPhones with the same number??

    Can I have 2 iPhones with the same number??
    I have a fairly new 5S iPhone. I would like to add a "iPhone 6" when available. Can I get it WITH THE SAME PHONE # ?

    Dual NAM is a different animal - that means having tow phone numbers on the same phone.  That's not allowed any longer, true.
    The OP is asking about having the same number on two devices - and Elector gave a solution.  Just move the SIM from phone to phone, depending on which one you want to use at any given time.  You cannot use the same number on two devices simultaneously.

  • I have iPhone 4. After I upgraded to ios5 I have a problem with Wi-Fi connection with "WPA enterprize" protection. I can define the connection and everything works fine. But after I lose signal or shutoff the WiFi, I cannot re-connect, and need re-define

    I have iPhone 4. After I upgraded to ios5 I have a problem with Wi-Fi connection with "WPA enterprize" protection. I can define the connection and everything works fine. But after I lose signal or shutoff the WiFi, I cannot re-connect, and need re-define the net. It is only in WPA enterprize.
    Thanks,
    Eyal

    I tried this! Somebody suggested it in another thread. It did not work, sadly.

  • Can I have two iPads with two different credit cards linked to one iTunes account?

    Can I have two iPads with two different credit cards linked to one iTunes account?

    It is still not possible to have two credit cards with your iTunes store account. I've just had a discussion with an Apple representative who suggested I give feedback to Apple about this. The more we are, Apple might listen to us in the end.
    This is the link
    http://www.apple.com/feedback/itunesapp.html
    Please feel free to use or modify what I wrote there:
    I’m surprised as are many other people who have the same issue (can see this in many forum threads) that Apple don’t give us the possibility to have at least 2 credit cards with one AppleID/account like most other vendors do (even much smaller than Apple). This certainly forces people to buy some stuff elsewhere that they otherwise would have purchased from Apple (for example books) or restrain from buying things they would have bought if they had a choice to use a second Credit Card.
    Not having this option puts me in a precarious situation since it would not be OK to buy just anything with the Credit Card that is tied to my business (and in many cases like mine the business is only one person, the VAT No being the same as my social security No).
    Sole traders need an option too.
    Greetings
    Anna

  • IOS  Developer Enterprise Program:  Can I have a discussion with an Apple Representitive, I have some questions.

    My Company is interested in distributing apps through our existing web portal within our organization. Can I have a discussion with an Apple Representitive, I have some questions?

    https://developer.apple.com/contact/
    Regards.

  • Want to just have phone numbers on phone can you have different groups with and email group as well

    Want to just have phone numbers on phone can you have different groups with and email group as well

    The iPhone remembers information about previous contacts.
    Complelely independently, you have a Contacts app with a contacts list.  It sounds like your contacts list has 3 names on it.  You need to add a few names.

  • Can't create VLAN's with Cisco Network Assistant

    Hello everyone
    I have a problem with my newest Switch, a WS-C2960X-48TS-L
    Normaly I can programm all my Switches with Cisco Network Assistant. But now I have a problem with creating VLAN's. I can create them, safe them but after a refresh, all the new VLAN's are gone!
    I updated the CNA to the newest Build 6.0 and updated the Switch to 15.2(2)E, but nothing helps!
    Over the CLI I can do everything, but this is not a option for me! To programm sometimes a switch CNA is perfect for me! If it works!!
    Thanks 
    Tobi

    yes I can programm the vlan's over CLI. That's works. I have not tested this if its really works, but the VLAN's are programmed.
    hmm I checked the STP / VTP settings with a second identical Switch, but there are no differents. Made a backup of one Switch and restore on the other One, but I'm still not able to create VLAN's.
    however, I contacted my vendor today, he tell me that it shouldt be a problem to take back the switch. 
    Best regards
    Tobi

Maybe you are looking for

  • Space at the end of a word

    Hello, Is there a way to recognize space sign at the end of a sentence? The meaning of that is that there is a word that somebody typed at the end of the sentence and after that pushed the space bar . When looking at the text inside the sap system th

  • All of a sudden I can't update my apps because it says I need to be in the US store

    How do I get back to the US app store if I never thought I left it?

  • [CS3 JS] Making sub-/subsub topic (setting parent topic)

    Hi all, I'm trying to have my script add an index, that consists of nested topics: Parent Child Sub-child From what I can read in the Object Model there's a 'withProperties' parameter, but I just can't seem to get it working ... var myDocument = app.

  • List of ports that need to be opened?

    Hi, A customer is using a citrix client to log on to their citrix server, which is running a B1 client. They are getting errors in relation to the connection to the licence server failing, even though they have opened the port (30000) in question to

  • HT4914 iTunes Match storage

    I have about 223000 songs in my collection., the majority of which I did NOT purchase on iTunes. The way I read the terms is that I am limited to 25k of those songs tenor purchased on iTunes or 25k songs that iTunes Match can't find?