Can i have some help with my ipod please?

Okay so around a year ago i dropped my ipod and the screen shattered but it's not too bad so i didnt get it fixed but around a month or so ago my power button stopped working but it's not really a problem because i use that circley thing now that sits on the side of your screen. Two days ago i snced my ipod (touch gen4) and when i opened my music app i only hadd around 200 songs when i have like 900 listed on my itunes my itunes didn't say that it wasn't able to sync any and now whenever i open my music app it just plays random songs for like 2 seconds each. please help me
p.s im up to date with everything my itunes is up to date and so are all my apps and ios

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings      
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:                                 
iOS: How to back up                                                                
- Restore to factory settings/new iOS device.             
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                       
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
  Apple - iPod Repair price                             

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    <h2>About Us</h2>
    <p>We are an online non-profit organisation who are continously increasing in numbers, thanks to you guys. With multiple articles providing information into PC personalisation, Problem removal, Tips &amp; tweaks and general help you are sure to find something helpful to you. </p>
    <p>We have a motto 'Technology Explained.' and this is exactly what we wish to stand by. We offer in-depth tutorials that focus on providing that little-bit of information which no other site will include. </p>
    <p>Our goal is to combine multiple sites, so that you can receive more specific information which no other site will provide. In saying this, we certainly don't just copy and paste other peoples articles, but may use some of the concepts from other sites with our own wording or interpretation. If some of our wording alligns up with another website this is likely because the topic was broad and every website will have similar information.</p>
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  • How can I get some help with Verizon's customer service?

    I want to preface this by stating that this is the first time in the 10 years in which I've been a Verizon wireless customer, that I've had a problem that cannot be resolved to my satisfaction.  My issue started with a Verizon Wireless Stores in Bethlehem, PA.  I asked one of the sales clerks for some assistance (which I now regret).  My question to her was that I simply wanted to be able to connect my home laptop computer to the internet data on my mobile plan. Without even discussing the different options, I was "told" I needed to purchase a Mobile Hotspot Device (for $69.99, but just $20 after rebate!).  I told the clerk I didn't want to have to pay an additional bill every month and didn't want something that wasn't absolutely necessary.  She neglected to give me the more costly details, like the fact that it would require a 2 year contract on the device, and it would also cost me an additional $20 per month.  She knew I wasn't really sure what the most cost-effective option was, so I trusted her knowledge.  I even had my husband speak to her over the phone about the device, since he's more savvy about technology than I am.  The clerk spoke with him the entire time she completed my transaction, and when she rang the sale up, she did not have me sign anything.  She handed me the receipts, and told me I had 14 days to decide If I wanted to keep the device.  When I got home and tried to use it, it would not connect to my computer.  I took it to a local Verizon store on my lunch break one day and they looked into the transaction.  They told me it was never put on my account; it was charged to someone else's account in error.  I had to go back to the store where I originally purchased it.  I wasn't able to get back to the original store right away, but I made sure to get there by the 14th day.  It took two store managers to look at my account and figure out the error.  They fixed it, but no one apologized to me for the inconvenience; they simply told me they could activate the device for me, or if I didn't want it any more, they would take it back (minus the $35 restocking fee). I took issue with the restock fee, because the store made the error by not giving me the full information at time of purchase, and then not charging it to my account so that I could try it out for 14 days.  I was very upset that the manager refused to remove the restocking fee due to "policy" and that I "signed a contract" and I had to pay it.  I argued that she should make an exception in this case, because I was inconvenienced.  I told her if she valued my future business at her store, she would reconsider.  She refused to budge and told me that I didn't need to shop in her store any more.  I thought that was quite rude and insulting. So, I took all of my original receipts, along with the receipt that indicated that she refunded the $69.99 plus tax (minus the $35 restock fee).  I left the store quite upset, but figured there wasn't much else I could say to her. Meanwhile, it's days later and my bill still shows the entire amount of $74 for the mobile hot spot device still on there.  There is no credit for the return at all.  I called customer service on my lunch break yesterday, and was on the phone for 45 min with a "Kendra R" to no avail.  The entire call, she kept putting me on hold, and my bill was still not straightened out. When I asked to speak with a supervisor or manager, she said there was no one else available.  Later that afternoon, I got an automated call (that left a voice message) from Verizon Customer Service to do a survey on my customer service experience.  I did the survey and explained that my problem was not resolved and I would like a call back.  No one has called me back yet, and I am stuck with no resolution to my problem.  Now the Verizon store has the device back, and I still have the entire amount for it on my bill.  Can you help me please?

    Nope, it was a Verizon Wireless Store.  I went in there in the first place because I trusted the Company for their professionalism, but I've been let down badly.  I posted my story on here because I'm hoping to be able to get the attention of someone from Customer Service.  It seems like the only way you can actually speak with a live person who knows what they are doing, is when you stop paying your bill on time.  After you pay your bill, they transfer you to a poorly trained "rep" that has no authority to handle anything important. I'm actually a pretty patient person, but when it takes someone over 45 min mostly just to keep me on hold, and then tell me they can't help me, I'm not really impressed with their idea of customer service.

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