Can I please cancel my individual creative cloud membership?

Hello,
I would like to cancel my individual creative cloud membership without penalty - can you please tell me how?
Thanks

Hi msalmon85,
Please refer the knowledge base article: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting- creative-cloud.html.
Regards,
Romit Sinha

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Please cancel my free Creative Cloud membership, fredrik@kva.se. I've been through all your info pages, and they direct me here.

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There is nothing to cancel. It simply runs out. If you want your Adobe ID deleted, you have to contact support by web chat.
Mylenium

I would like to cancel my adobe creative cloud membership please

I would like to cancel my adobe creative cloud membership please

This doesn't work. It's asking me to contact customer support, but keeps circuling back to the page where it describes how to cancel a membership yet still not showing an option to cancel. In addition to that, it does not give me customer service contact info.

Cancel my Abobe Creative Cloud membership

I need to cancel my Abobe Creative Cloud membership and it will not let me. They say I have to contact customer support so if a staff can cancel that for me that would be great.

Hi,
I purchase the student package with understanding from the sales person that I have access to the software after one year where only the update and the cloud will not be accessible, but with the end of my subscription I was forced out of the software until renewing cloud membership which I don't need or use. Thus after reading the agreement license from the support document it seems I was taken for a fool to believe the person assign to answer my questions when buying the package has tricked me to believe otherwise maybe it is April fool joke.
Account detail
Bandar Alqahtani
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Note: I've deleted all Adobe software installed on my Mac but I'm concern regarding if I'm required to contact support for canceling my membership. The account only show link to forums but not any other method of contacts which took me in a loop.
Thank you
Bandar Al-Qahtani
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Computer Science and Engineering
UNSW Sydney NSW 2052 Australia
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This email plus any attachments to it are confidential. Any unauthorised use is strictly prohibited. If you receive this email in error, please delete it and any attachment.

I am looking to swtich from an individual creative cloud membership to a team membership, but I only have one employee. Is it worth it to make the switch to team if we are both only using Photoshop?

I am looking to swtich from an individual creative cloud membership to a team membership, but I only have one employee. Is it worth it to make the switch to team if we are both only using Photoshop?

Hi ,
Team subscription can be done for only one software ( for example team for Photoshop ).
The advantage of team is that you have one charge and one invoice for all users.Also when a member of your team leave the company ,you can delete his invitation and assign it to another employee ,you can also add seats if you have additional employee without contacting adobe or changing your plan,you have more storage volume ( 100Gb ).
Here are the most important advantages but it's your decision .
regards,

I can't cancel my Adobe Creative Cloud Membership.

The website is not letting me cancel my membership. I've sent the request a bunch of times and still have no feedback. Please, someone help me cancel my membership already.

Please contact Adobe Customer Care , they will check and assist you accordingly :
https://helpx.adobe.com/contact.html?step=CCSN_membership-account-payment_cancel-your-memb ership_stillNeedHelp

Can someone please help me with creative cloud. i does not open

please help

Just in case the component being referenced is not part of iTunes but is rather part of one of the other related programs, it might be worth trying a complete uninstall/reinstall of iTunes and related componentry, as per the following troubleshooting document:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

How Do i Cancel my Adobe Creative Cloud membership?

I want to cancel my membership and i can't seem to find the correct way to do so.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I am unable to cancel my Adobe Creative Cloud membership

The help FAQ tells me to go to a page that looks different than the FAQ shows, and when I try to contact via chat, it does nothing. Going to maybe have to call tomorrow, but I'm frustrated that you don't have the option available to do it myself, that I have to contact support to do so.

Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html

How to cancel free Creative Cloud membership?

I have a free Creative Could membership which I in no way want. How do I cancel it?

That link gives the options below. NONE is for cancelling a FREE membership, however.
Switch from an individual membership to a teams membership
   If you have an individual Creative Cloud membership, you can cancel it at no penalty and re-enroll as part of your company’s team membership.
   Your IT administrator sends you an invitation to join the team. If you haven't yet received the invitation, request the administrator to resend the invitation.
   While accepting invitation, sign in with the Adobe ID that is associated with your individual Creative Cloud membership (complete or single app).You see an option to cancel the individual plan and join the team or keep the individual plan and join the team.
   Select the Join team and cancel individual plan Creative Cloud membership option, and then click Accept Invite.
   You become a team member once you accept the invitation. Now follow these steps to reset the licensing accordingly on your computer:
Launch any Creative Cloud application (for example, Photoshop).
On the Help menu, choose Sign Out.
Close the application and restart it.
Sign in with your Adobe ID.
Cancel an annual membership (individual or team)
   If you cancel within the first month, you receive a full refund. Otherwise, you are billed 50% of your remaining contract obligation.To cancel your membership at any time, contact us - go to the contact us page and then click the "Still need help? Contact us." button.
   You may be asked to sign in. Sign in with your Adobe ID and password.    To cancel your membership in the last month (month 12), follow the steps in the "Cancel a month-to-month membership" section below. (If you cancel an annual membership in the last month you don't need assistance from customer support.)
Cancel a month-to-month membership
   Sign in to www.adobe.com. The Sign in link is on the top menu of most pages.
   In the navigation pane or pop-up menu, click Manage Account.Note: You may be prompted to enter your password to verify your identity.
   Under Plans & Products, click Manage Plan.
   Click Cancel plan.
   In the Cancel Plan confirmation pop-up, choose an appropriate option and then click Cancel Plan.
Cancel a Creative Cloud for enterprise membership
Return a prepaid membership purchased from a reseller

Upgrade to a business Creative Cloud membership?

I have an individual Creative Cloud membership that I recently purchased using my 'existing owner' benefits from being a long-time user of Adobe products...
I now want to upgrade this to a small business membership so that my business partner can also use InDesign from a second location / IP.
Surely I can do this without having to create a new business account from scratch (and thefeore presumably losing my 'existing user' discounts) and then cancelling my individual account?
I would greatly appreciate any instructions you can give me on the best way to upgrade!
Cheers.

Hi loopymedia,
If you have an individual Creative Cloud membership, you can cancel with no penalty and reenroll as part of your company's team membership.
kb: http://helpx.adobe.com/creative-cloud/creative-cloud-teams.html
Creative Cloud for teams is for small and midsize organizations and is available as a complete membership. Creative Cloud for teams is available from Adobe.com and through a worldwide network of resellers. Learn more about Creative Cloud for teams.
kb: http://www.adobe.com/in/products/creativecloud/faq.html#purchasing-availability
Regards,
Romit Sinha

I can't cancel my creative cloud membership.Links and phone number don't work. PLEASE HELP, I WILL NOT PAY THE NEXT INVOICE!!!

I can't cancel my creative cloud membership.Links and phone number don't work. PLEASE HELP, I WILL NOT PAY THE NEXT INVOICE!!!

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

How can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not availa

how can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not available on my screen

Keensy I have requested a member of our support team contact you directly via telephone. Once I was able to review the correct account it appears our support team has tried multiple times to contact you. I would recommend checking your SPAM filtering in case you need to receive additional messages from our support team.
I did request that you be contacted via telephone. I am sorry for all of the difficulties which you have faced.
For future viewers of this discussion when contacting our support team at Contact Customer Care it is imperative that you be logged in under the account tied to your membership/subscription. While there is cancelation options available you will have an increased chance of being offered an opportunity to contact our support team if your account entitlement can be verified. For this to be done you will need to be signed into the same account as your membership/subscription/registered software title.

Can I cancel my Creative Cloud membership and still use Photoshop on my computer?

I have the month-to-month Creative Cloud membership and am curious if I would be able to cancel my Creative Cloud membership and still have access to everything still involved with my Photoshop downloaded onto my computer?

If you have licensed versions of software that you purchased separately from your Cloud subscription you can still use them. There is a chance that the Cloud will have taken over for them in which case you may have to uninstall, clean things up, reinstall.

I payed for my creative cloud membership 9.99 / monthe. bought it this morning. I was able to download Lr, but not Ps. I am wondering why is asking me to pay antoher 9.99 if I got the student deal. Can you please help. thank you.

I payed for my creative cloud membership at 9.99/mo. I got it this morning. I was able to download Lr, but not able to download Ps. is asking me to pay again. Why is that, because I got the student packet deal. Can you please help.

Mariacazarez what is the exact error message you receive when you try to download and install Photoshop? For information on how to install the Adobe Creative applications included with your membership please see Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.

Can I please cancel my individual creative cloud membership?

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