Can I purchase skype credit.

I travel a lot and I use skype to call my wife. Recently I forgot my password and by some miracle was able to get my account back but now I can't purchase skype credit. I've tried the joke of the "online resolutions center" and I don't remember 90% of the questions asked on that form. Really? year I created my account? Can I please get back the ability to buy skype credit so I can call my wife. Thank you.

 Have you tried an online text chat?
please contact Skype customer service
TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
I recommend that you always run the latest Skype version: Windows & Mac
If my advice helped to fix your issue please mark it as a solution to help others.
Please note that I generally don't respond to unsolicited Private Messages. Thank you.

Similar Messages

  • Can't purchase skype credit

    Hi, I'm not sure if this is the right place to write this, but I couldn't find anything relating to my question.
    I've tried to purchase some skype credit and I can't seem to do that for some reason. I went into my account and saw that I have some "pending" which doesn't make sense since the ones pending are from before the last time I got credit as it was delivered. I had a look through my account a little more and noticed that there were even ones pending since early last year, so these are probably ones that didn't work and so I tried again and it then worked. But what I can't understand is why I cannot buy anymore credit and if the reason is because of all the purchases that are still pending, then how do I cancel them as this is extremely annoying!! I cannot seem to contact skype which is even more annoying because I just want this to be fixed asap so I can actually use my account again!! 
    Any help is greatly appreciated!
    Chiara

     Have you tried an online text chat?
    please contact Skype customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Can't buy skype credit - An internal error occurre...

    i got this error message when buying skype credit.
    "An internal error occurred.
    Sorry, but we were unable to start your payment. Please try again later."
    any help would be appreciated.

    I have a similar problem, Skype tells me everything is fine with my account but it isn't, I can't purchase additional credit and I'm running out!
    I've been using Skype for longer than I care to remember all over the world, then Microsoft came along...lots of advertsing banners...lots of tinkereing which the say "will improve our experiance"  (offensive text removed).
    Please don't ask me to send a screen shot it will not help, what will help is putting pressure on the Microsoft (offensive text removed) to fix this problem. I've been trying to buy credit for several days now and it will not log me into the final checkout screen.

  • Re: Can't buy Skype Credit

    Hi Claudius,I am wondering if you can help ,I have been trying ,for weeks ,to buy more credit,I am in touch with Customer Service for the last week,and the only advice I am getting from them is to check my cookies,etc.
    I have told them ,over and over,that I have done that,and more,I have used several computers,laptops and iPad,and disabled cookies and protected mode,to do this operation.
    All of them stop short from transferring funds from PayPal to my Skype account,and the message I am getting is:
    Something went wrong here
    What that is,they will not tell me!
    Now,I have done this several times this year and before,and seldom I had any problems.
    I still have around $ 16 on my account,as credit.
    Can you be more creative than your customer service people,that basically are giving me the standard "computerized" answer?
    Right now I have no clue what is the problem that the Skype page has with accepting my payments,they have done it a number of times before,and this is just a pain in the neck,and that is an overly decent statement.
    Thanks
    Alberto

    Same problem. When using mastercard or visa, the error is "Something went wrong there".
    When using PayPal, the transaction is OK, but after that, Skype refund the money... So, the money go from my bank account immediate, and after 3-7 days go back.
    My cards are OK, my PayPal is OK, but Skype refuse the payment when using credit cards and refund the payments when using PayPal. From the live chat - technical support they say that nothing is wrong with my skype account and to try after 24h... They see that skype refund the money charget with PayPal, but they can not explain why.
    As I see, this issue occurs since 2012... Just do a search with Google:
    "Something went wrong there" skype
    Or...
    Can't buy Skype credit
    But, no explanation from technical support, just suggestions for change browser or the computer... or try after 24h...
    I will try tomorrow again Any other suggestion?

  • Cannot purchase skype credit via my credit card

    Hi am trying to purchase skype credit with my credit card and it won,t go through.Am trying to communicate with my clients abroad, could you kindly assits.

    Ask the application's developer or the iTunes Store staff for a refund.
    (126325)

  • I tried to purchase Skype credit; I have been bloc...

    I triedmany times to purchase Sky credit. But I get themessage that I have been blocked. Contact help line.
    I do not see any help line as such.
    The reason I think I was blocked that earlier this year there was a free offer for one month forClick to call. I signed for that and gave my credit card details. I then went toIndia and I tried to make skype phone call but I could never connect any number in India or to UK where I reside.
    Because the monthly payment of nearly ten ponds would statrt from thenext month, I cancelled the standing order payment ( earlier month was free offer like any one can get even now ).Just because I cancelled the standing order, I can not buy a credit now. I offered to pay up any thing If I owe any money but I do not get any response.
    I get warning mail every day from Skype that I should renew my subscription. But I can not renew my subscription because I have been blocked ! It is a chicken and egg situation, which occurs first. Can any one suggest how I can purchase Sky credit?
    Thanks. 
    This post was transferred from its previous location to create its own new topic here; its subject and/or title has been edited to differentiate the post from other inquiries and to reflect the post's content. A link to this post appears where the post was originally added.

    smarajitr wrote:
    Can any one suggest how I can purchase Sky credit?
    Hello
    Your account is blocked. Unless and until it is unblocked you can't make any calls or purchases.
    please contact Skype customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • Unable to purchase skype credit via korea skype fa...

    Skype in Korea has been taken over by a local company. Theyve added credit card purchasing features that are not compatible with english. Ive tried several times to reload my skype credit but failed.
    Its really frustrating. The korean company hasnt yet replied to my emails regarding this problem and that was 2 weeks ago. Somebody pls help.

    frustratedinROK wrote:
    Has anyone figured out how to use or bypass the Daesung site?
    Hello,
    For a few countries a legally binding agreement requires you to be transferred automatically to Skype's local partner website if you established your account in that country. This can't be changed. The workaround is to create a new account.
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • How to purchase skype credit for 10 user sharing?

    Hi all,
    I'm new for skype user. My company would like to purchase 500euro credit for 10 users share. I would like to know the procedure and how to do purchase the credit? How many hours can be spend? This 10 users how to share this 500euro credit? Can you advise?
    Thank you 

    please contact Skype customer service
    TIME ZONE - US EASTERN. LOCATION - PHILADELPHIA, PA, USA.
    I recommend that you always run the latest Skype version: Windows & Mac
    If my advice helped to fix your issue please mark it as a solution to help others.
    Please note that I generally don't respond to unsolicited Private Messages. Thank you.

  • As a manager I am unable to purchase skype credit

    I can no longer purchase any credit, due to suspected fraud on my account, I have tried to contact Skype to rectify this, but to no avail, I also filled out the recovery form, but could not remember the exact date that I created my account, I am at a remote mining site in West Africa & use Skype to keep in touch with my loved ones, this is most frustrating, could somebody please advise me on what to do. If I attempt to purchase credit, the purchase goes through only to be reversed again minutes later.

    I am the adminstraor on the skype manager account and am not able to buy credit for myself.  
    I have been trying for over 6 weeks to buy credit - I have received emails informing a managee wants credit.  I have recieved skype notifications informing me that there is a problem with my automatic recharge and I have had many, many error messages saying "Looks like our website is currently having a few problems. Please try again later." 
    I have tried plenty of times.  At least 8 hours worth of trying over 6 weeks - waiting for the website to work (I haven't been able to access the useage history or billing history either). Today is my final attempt and if it is not resolved, I will be dismanteling our company's Skype Manager account and finding an alternate solution. 

  • Can I use Skype Credit to buy a subscription

    Hi .... I have a postive balance in Skype Credit. Can I use the balance amount to buy a Skype subscription ?
    Thanks in advance dfor your responses
    Arvind

    It is possible to use Skype Credit for subscription purchase.
    Steps to change payment method can be found from this FAQ:
    https://support.skype.com/en/faq/FA1781
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Can't use Skype credit to pay

    I have credit on my account but they keep charging my PayPal as the billing method.
    How can I use up my credit on account to pay my bill?
    Help!

    You should be able to change payment method to Skype Credit.
    Try this first:
    1) Go https://secure.skype.com/account/call-phones/packa​ges
    2) Open your subscription Settings
    3) Click on Change payment method
    4) Add another payment method -> Skype Credit
    Once you have done this it should look something like this:
    If these steps don't work for you then please contact customer service for further troubleshooting: https://support.skype.com/en/faq/FA1170/How-can-I-​contact-Skype-Customer-Service
    Andre
    If answer was helpful please mark it with Kudos and if issue is resolved mark it with solution. This will help other users find this answer more easily. Thanks in advance!

  • Can't add skype credit

    Hi guys, I've been having some issues with my skype credit. During the last week, my credit has been automatically delivered and then reversed without me trying to add any credit and without my credit going under the $4.00 limit. I contacted live chat and they said I should change my password and email for security reasons. I did that and today I had the same problem but my skype credit went to 0 from $10. I decided to remove all stored payment details just in case and then re add them by buying more credit. Unfortunately it has been impossible to add credit again using my credit cards, since that is my preffered method of recharging my account.
    I get the "Please check your order details and try again, or get in touch if you need help." message. I contacted live chat twice again and also called my bank to see if there was a problem with my card, but they assured me that all is good.Basically the live chat sends me to the bank and the bank sends me to live chat!!!
    I've even tried recharging another skype account I have, to which I have never added credit before and still have the same problem.
    I also tried a second credit card but no luck either.
    Both cards were working fine till now.
    Does anybody know any possible solution? It is very important to me because this is how I communicate with my family overseas.
    Thanks in advance
    Solved!
    Go to Solution.

    unfortunately, i think it is only the customer support can possibly assist you from this point.  You may need to contact them again, provide them an updated and detailed description of the current situation, specify the actions you already did, then ask them what your other possible options are.
    IF YOU FOUND OUR POST USEFUL THEN PLEASE GIVE "KUDOS". IF IT HELPED TO FIX YOUR ISSUE PLEASE MARK IT AS A "SOLUTION" TO HELP OTHERS. THANKS!
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  • Can't access Skype Credit after changing email acc...

    I changed the email address linked with my Skype Account a few months back. After that I have lost access to my Skype Credit. How do I go about retrieving my old Skype credit? Also, is there a Skype support email id I can contact?

    Hi autobull,
    You may try to call the support (they seemed to be quite much aware of the problem - password management between Ovi and Yahoo is veeery fragile), or then try to contact bretj in this forum. He sorted it out for me, but I think support would have done it also - sooner or later.
    Lesson learnt: never change your Ovi password.
    Cheers,
    xbimmer

  • Want to purchase Skype credit but it decline that I have to go to iTunes support

    Hi, I just want to purchase Skype credits, but it decline from the iTunes, what should I do now?
    Thanks

    Click here and ask the iTunes Store staff for assistance.
    (100650)

  • Can't purchase Skype Premium, something went wrong...

    I'm already a old style 'Skype Premium' user, with the old 'Skype Premium' features and unlimited calls to the US and Canada.
    Other than that, I have a one month new 'Skype Premium' subscription that is still active.
    Now I have credits in the accoun and I want to buy a 12 months new 'Skype Premium' for umlimted calls to over 50 countries, but it always gives me something went wrong error?
    And where is the online chat support for 'Skype Premium' users? I just can't find it on the skype website at all.

    So to answer my questions, 
    you'll need to click support first, 
    then either search or not search a topic for help, the heavily advertised "Live Chat" support is buried 
    in the bottom and with a different confusing name called "Get More Help",
    Then you will be forced to search your problem again first, 
    click "Get More Help" again, 
    login,
    then you will be asked to select a topic
    Select issue
    Problems huh? Take a seat and tell us about it. 
    Start by choosing a topic below.
    Choose a help topic "
    then you have the live chat support.
    Bravo Skype, I can see why Skype can't make any progress and sold to MS and there's Viber coming in.
    A company put the customer service to the last and least will not survive very long. 

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