Can i purge email notification pending mail status

Hi,
EBS Version : 12.1.3
I have lot of pending mail there in workflow notification mailer. Most of the mail status is mail. So that I can't send any new email to anyone. Please advise me Shall I purge pending mail status?
Most of the pending mail from sysadmin . RESET_ERROR_MESSAGE, Shall i cancel this mail?

Salams Azar,
The following note should answer your question:
How To Troubleshoot When Email Notification Responses Are Processed But The Approval Workflow Still Shows In Process (Doc ID 458665.1)
Please also see notes:
Oracle Workflow FAQ (Doc ID 465887.1)
Tracking Workflow Notification Event Messages (Doc ID 433359.1)
Also refer forum search which will give you additional info:
Forum Search
Hope this helps!
Best Regards

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Can i purge email notification pending mail status

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