Can i re download music etc purchased on my account?

My daughters ipod broke and has been replaced with a new one. Also, her itunes was on a laptop that too is not accessible. She has a new laptop and new ipod. All purchased downloads were made on my account. Can she re download them? I have searched purchased history and they are listed - but how do i select download again? I was advised that I should perhaps try purchasing them again and then I would be told that I have already purchased the item??? Seems odd - but does anyone know? I amusing itunes 10 on mac but daughter will use it on windows. (same itunes account - different library of course)

ok. I understand. I will contact iTunes to see if they can do anything. I have always backed up my PC - my daughters laptop wasn't allowed too near me! She was insistent that it would be fine!! Anyhow, as I have previously had up to 6 itunes libraries on my PC - all using one account - is it possible I wonder if I can find this music of hers in the backup files somewhere.? I am on the search. (used amazon too and they are looking into it for us) Now that I am on Mac I will be using time machine regularly - once I have sussed how to! Thanks for your help and I will recommend that my daughters new laptop is regularly backed up!!

Similar Messages

  • HT201272 Can't re-download music already purchased, the download button is deactivated.

    Itunes store has my purchased download button deactivated, so I can't re-download songs.  What is the problem?

    Have the same problem. The country is the USA.
    USA permits re-downloads.
    So do you have another suggestion? Here's what Apple support says:
    "click the iCloud download button next to each item to download them one by one, or click the iCloud Download All button at the bottom."
    Unfortunately there is no "iCloud download button". Did a google images search for same, and it's definitely not there. What is there is a greyed-out icon which says "Downloaded." Click on this and the only option is "remove from list."

  • Recently upgraded laptop from Windows Vista 2 Windows 7. I had 2 delete itunes,then download again.Music etc purchased over 2 years is in library,soon as I try to play,message saying it can't be located! Any Help?

    Recently upgraded laptop from Windows Vista 2 Windows 7. I had 2 delete itunes,then download again.Music etc purchased over 2 years is in library,soon as I try to play,message saying it can't be located! Any Help?

    The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
    https://discussions.apple.com/docs/DOC-3141

  • HT3702 Why can't I download my already purchased music and other files from iCloud, even though I owe money to iTunes for my most recent purchases.  Doesn't seem right that they keep me from accessing those files which I've already paid for!

    Why can't I download my already purchased music and other files from iCloud, even though I owe money to iTunes for my most recent purchases.  Doesn't seem right that they keep me from accessing those files which I've already paid for!

    - Are you saying that they are not listed in your Purchased section?
    Downloading past purchases from the App Store, iBookstore, and iTunes Store
    - Are they listed in your Puchases history when you log into your account on your computer?
    - Are they still available now for purchase? If not then you are out of luck
    If they are still available and listed in your Puchase History then contact iTunes
    http://www.apple.com/support/itunes/

  • How can I re download my previously purchased music from itunes on my new Mac?

    How can I re download my previously purchased music from itunes on my new Mac?

    If you live in a Region that allows re-downloading Music...
    See Here  >  Download Past Purchases
    http://support.apple.com/kb/HT2519

  • Can't get the music I purchased on my PC thru Itunes to download to my IPhone

    Can't ge the music I purchased on my PC thru Itunes to download to my IPhone

    in itunes click on the podcast menu on the left side of the main menu. from there you should be able to find the episode you wish to delete adn you can delete it from there. then upon the next sync with your ipod and itunes the episode should be deleted from the ipod.
    GFF:)

  • HT201272 I try to download music I purchased and it won't download. It comes up and says "download error. Tap to retry." Every time I retry it does the same thing. Why is my phone doing this??

    I try to download music I purchased and it won't download. It comes up and says "download error. Tap to retry." Every time I retry it does the same thing. Why is my phone doing this??

    Welcome to the Apple Community.
    Try deleting the problematic tune (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
    You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app on your iOS device.
    If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

  • HT201272 Can I still download my previous purchase from my previous country (returning back) without repurchasing it?

    Can I still download my previous purchase from my previous country (returning back) without repurchasing it? I'm curious since my purchase of iPhoto has disappeared on my mac, will I be able to get it again without repurchasing?

    How are you trying to redownload them e.g. you are using the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes :
    If you are in a country where music can be redownloaded then that should let you redownload them from the store.
    If they redownload in the same shortened state then you can contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • I can't find the music I purchased via iphone4 from itunes on my laptop

    I am using the same account to log in that I use on my phone. The only thing I had was a download of the digital booklet. The music is on my phone still. I also can't find the music I purchased on my old phone a few months back. that is all lost. please help... thanks

    If the music was purchased using iTunes on your iPhone you will need to transfer it from the iPhone to the laptop. When iTunes is up, and your iPhone is connected and showing under devices, right-click on the name of your iPhone, and select transfer purchases, all of the purchases will transfer to the laptop, but will still be on the iPhone.

  • HT201272 Want to download music i purchased before but failed.

    Hi guys, i want to download musics i purchased 1 year ago, but it all shows purchased and i cant download it, how can i do with it?

    If you are in a country where you can redownload music then it will show under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page :
    If music shows there, but not that album, then check to see if it's hidden : http://support.apple.com/kb/HT4919
    If you can't re-download music and you don't have a copy of it on your backup of your downloads then you could try contacting iTunes Support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • HT1727 can I re download music to a new computer if the old computers disk is broken?

    can I re download music to a new computer if the old computers disk is broken?

    You can backup your iTunes library to an external drive and onto a new computer
    http://support.apple.com/kb/ht1751
    You can also reload purchased music
    http://support.apple.com/kb/ht2519

  • Since upgrading my phone to the iOS7, I can no longer download music or apps via my phone or computer - on my phone, it wont let me accept the 'terms

    Since upgrading my phone to the iOS7, I can no longer download music or apps on neither my iphone or through itunes on my computer.  On my phone, it won't let me accept the terms & conditions.  On my computer, an error message keeps flashing up: 'Error (-50)'.  Please help?...

    Sounds like the device is in recovery mode. You will need to restore the phone. See this support document for instructions. http://support.apple.com/kb/HT1808

  • HT201085 can you share downloaded music with family members?

    Can you share downloaded music with family members?

    Hi olddawg66,
    Welcome to the Apple Support Communities!
    There is a new process called Family Sharing that I would suggest you take a look at.
    Family Sharing
    Have a great day,
    Joe

  • HT1725 I can no longer download music from itunes store.  Happened when I was Downloading from songs dragged from itunes store to a playlist.  I tried to downloaad more than one at a time.  The download stopped.  Now I can not download at all.

    I can no longer download music from itunes store.  It happened when I was trying to download songs dragged into a playlist.  I tried to download more than one at a time.  It stopped.  Now I cant download at all.  Even rebooted my machine. 

    OK thanks I will try that. I just don't understand why I still can't download new videos as I've deleted the software I installed and I've changed my camera settings back to what they were before when I could download into iPhoto. I perhaps should have mentioned it's iPhoto '08 version 7.1.5. Is there any way of putting iPhoto back as the "default download and view" programme?
    It could be as simple as longer (larger) videos - iPhoto does not always handle larger video files well
    Is there any way of putting iPhoto back as the "default download and view" programme?
    iPhoto is not a download and view program - it is a photo management database program that imports photos - Image Capture is a download program - Preview is a view program
    The default program to download your photos is set in the preference panel of either iPhoto or image capture
    LN

  • Games I bought years ago, Texas Holdem and iQuiz will no longer transfer to my iPod Classic. They show in my computer "Apps" but they won't transfer. They no longer show that they can be "Re-Downloaded" from "Previously Purchased" they don't exist there.

    Games I bought years ago, Texas Holdem and iQuiz will no longer transfer to my iPod Classic. They show in my computer "Apps" but they won't transfer. They no longer show that they can be "Re-Downloaded" from "Previously Purchased" they don't exist there.

    Have you seen this article?
    Syncing and troubleshooting iPod games
    B-rock

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