Can I reconfigure iPads using Apple Configurator after previously being setup with iTunes?

Can I reconfigure iPads using Apple Configurator after previously being setup within iTunes?
Will VPP Codes be able to be reused? Can I restore to a backup made in iTunes?

Can I reconfigure iPads using Apple Configurator after previously being setup within iTunes? Yes.
Will VPP Codes be able to be reused? From iTunes - No.
Can I restore to a backup made in iTunes? You can back up an iPad that was set up in iTunes in Configurator and use that as back up in Configurator.

Similar Messages

I work for the Los Angeles Unified School District. I am looking for a way to remove or hide access to the settings on iPads using Apple Configurator (V1.7.1). Can anyone assist?

I work for the Los Angeles Unified School District. I am looking for a way to remove or hide access to the settings on iPads using Apple Configurator (V1.7.1). Can anyone assist?

A similar question came up yesterday. One of the responders posted this:
Consider DEP, Device Enrollment Program. This will establish the company as the owner of the device. It will lock an MDM to the divice which in turn will lock profiles to the device.
Quick overview of zero-touch MDM enrollment, DEP
http://www.apple.com/education/it/dep/
"This document offers guidance on some important considerations for getting the most out of your iOS deployment." Covers: Prepare your infrastructure. Set up devices. Configure and manage devices. Deploy apps and content. Plan for support.
https://www.apple.com/ipad/business/docs/iOS_Enterprise_Deployment_Overview_EN_F eb14.pdf
[DocumentBodyEnd:d1616e95-b4ff-4e33-bf0b-3835cf3236c0]

I'm trying to prepare some new iPads using Apple Configurator and the download of IOS8 failed. The error in Apple Configurator is "Unable to download iOS 8.0. The firmware image was corrupted. Please retry the operation."

I'm trying to prepare some new iPads using Apple Configurator and the download of IOS8 failed.
The error in Apple Configurator is "Unable to download iOS 8.0. The firmware image was corrupted. Please retry the operation."
Is there a way to get the Apple Configurator to try to re-download iOS 8?

Apple Support had me delete the image file from the following location:
~/Library/Containers/com.apple.configurator/Data/Library/Caches/com.apple.confi gurator/firmware/
The file name was iPad3,4_8.0_12A365_Restore.ipsw
I deleted this file and ran the prepare again and it download the iOS 8 ok and successfully prepared the iPad.

Copy app data from one iPad to many using Apple Configurator

I'm wondering if it's possible to copy customized content created with a particular app to a group of supervised iPads using Apple Configurator 1.4.1 that have the same app installed? The application in question is called Sight Words (https://itunes.apple.com/us/app/sight-words-list-learn-to/id445708245?mt=8). I have an instructor who made their own word lists and audio recordings for this particular app on their device and would like the content propagated to student devices. Thank you for your help!

Ipads are made with the letter i for a reason. isolated, indivudual, introverted,
We have the same bug. iPads fail in education settings.
workaround:
a) hope/pray/wish that the ipad app has a way to import via iTunes from a desktop mac. For example. We manage the ipads with configuator, then quit configurator. Then I connect one ipad to my mac with USB. Before I do this i check that all apps on the mac and ipad are closed. I launch itunes, and then using itunes there is a tab called apps, and then a few apps support itunes file transfer. Learningally.org has an ipad app that let's me push out files to the app from a desktop mac using itunes. That's a rare app feature.
b) Setup the ipads with a generic mail account. We use a restricted email account called robot. I can then email an attachment to that address [email protected] Then on each ipad the kids open mail, and then click the attachment and say "open with". That is rare, but some apps can then import your word list.
c) Buy android tablets that allow many types of file transfer

Trouble using apple configurator

I have been trying to setup 20 iPads using Apple configurator for the last couple of days. I purchased all of my codes for each of the apps I want to install on the iPads. I have everything setup, but for some reason whenever I try to put the apps on the iPads using the codes through Apple configurator, I get an error saying that the code could not be redeemed and that I need to put my Apple ID and password in. I have authorized the computer with itunes and have done everything that I can think of, but I continue to get the same error. I am clearly missing something and any help would be greatly appreciated.

Restarting Apple Configurator and/or redownloading and reimporting the VPP codes will often cure this issue.
You should receive a pop up prompt, within Apple Configurator, asking you to sign in with your Apple ID* when trying to deploy apps that are using VPP codes to any iPads. Sometimes this prompt doesn't appear but disconnecting all the iPads and restarting Apple Configurator normally cures it.
*This should be the Apple ID you used to download the app within iTunes before you imported the app into Apple Configurator - not the VPP account used to purchase the VPP codes.

Updating Apps using Apple Configurator

How do you updates apps already on ipads using Apple Configurator?

tmbethea, I'm in a similar boat but have found workarounds using a combination of Apple Configurator to deploy a base then using a commercial MDM to manage devices remotely for about 200 ipads spread throughout the US. I'm using two different MDMs at the moment and can confidently answer most of your questions about either AirWatch or Good (hardly an MDM but has some MDM features).
I have a similar discussion going on here: https://discussions.apple.com/message/18942350#18942350

Can I use Apple Configurator 1.6 to install Apps from multiple iTunes accounts on 30 iPads

Can I use Apple Configurator 1.6 to install Apps from multiple iTunes accounts on 30 iPads in South Korea?

Thank you again. I am actually just using a single computer at thsi time but will be setting up a Mac Mini in a day or so.
I actually believe I authorized my Mac Book for both my wife and my iTunes account. Yesterday when I hooked her iPhone up it told me that my computer was not authorized to download an app, i had to authorize this macbook.
So if the Apps from both iTunes account is on my Mac Book and I hook up my iPhone it will allow my to transfer the apps from my computer to my iphone? So lets say I am logged into iTunes account #1 and I try to use an app from iTunes account #2 will I have to do anything special?
Again thanks

Can I use apple configurator to automatically shut down iPads to preserve my school's bandwidth?

Can I use apple configurator to automatically shut down iPads to preserve my school's bandwidth?

No, not if you mean remotely. Configurator does not allow any sort of remote control of the iPads. It's only for setting them up when connected to your master computer. There may be third-party MDM systems that might offer some such remote control over WiFi connections, though I can't tell you any that do. This of course will not work on any iPad that's not in your control (usually ones that the school owns) and can get set up with the MDM solution. If you're concerned about iPads and other devices that the students own personally, you may need to control your WiFi access points instead.
Regards.

HT5927 Using apple configurator with supervised devises, enabling iCloud/ find my iOS device (after being supervised), backing up that supervised / find my iPhone enabled image, --issue; unable to apply back up to any iOS device (including the orign. devi

Senario:
Need to manage 500 Enterprise iPads
Requirements;
1) Trackable via Find my iOS device (we have 500 iPads and with the 100 device limit per iCloud account for Find my iOS device limit we have 5+ iCloud accounts).
2) Individually named iPads for locating and sending commands to wipe, lost mode, etc.. on map per Find my iOS device (we uniquely name them in Apple Configurator either by using the "sequensetially numbering feature", or by creating individual back ups (yes, 450) with the name specified in the image).
3) Find my iOS device feature enabled in base Prepared or Supervised image (using one of our 5+ iCloud accounts) (image can be created during prepared stage, or in supervised stage) - tried both and have the same issue - which I am getting to...
4) VPP codes for paid apps (all VPP codes purchased with generic account which is the Apple Admin account for VPP purchases). Apple Configurator is set up under a different/ unique Apple account (i.e. not VPP admin account) and not logged into iTunes for any purchases/ services).
Issue: Can not do any following senarios;
A)
1) configure master iOS 7 iPad with iCloud account with Find my iOS feature enabled in Prepare stage (added during preparing stage)
2) configure master iOS 7 iPad with iCloud account with Find my iOS feature enabled in Supervised stage (added after supervising, and then backing up that supervised and iOS Find my iOS device enabled)
B) 1) Apply master image to any Supervised iPad (under senario step A) or senario step B)), including the (Supervised or/ Prepared iPad that was used to create the maset iOS 7 image
Result = fail with Apple generic code "4" ; This is obviously due to Find my iOS device feature enabled during image capture.
According to Apple (see Apple Config. Help) the 'Activation lock' (new feature in iOS 7) will not be enabled on a supervised device when an iCloud account with "Find my iDevice" is enabled. Their "help files" seem to imply after the device is Supervised, and a person (presumably and end user) adds thier own iCloud account with Find my iOS device enabled the activation lock is not enabled and erasing/ reconfiguring with Apple Configurator will not cause reimaging probhlems such as requiring the end user's credentials to reconfigure the device using Apple Configurator (i.e. you won't need the end user's credentials).
Needed: To be able to configure Supervised iPads with iCloud account (Enterprised owned iCloud account) configured on the basse image, which has Find my iOS device enabled, and to be able to apply that base image to all Enterprise iPads without generic apple error code 4 issue.

Hi all
I am trying to replicate these steps in my environment but I am having trouble getting an iCloud backup restored to a supervised device. Can someone clarify the steps? The parts I am unsure on are:
1) Do you Prepare in Configurator with all the institution owned apps? Or do you install them after restoring the iCloud backup?
2) After entering the personal AppleID to restore the iCloud backup, the setup wizard prompts for the Institution/Configurator AppleID, there is an option to 'Skip Now'. Do you enter in the password for the institution account? or do you skip that step?
3) What exactly is on the screen in the 'mini setup assistant' after the restore when you Refresh with Configurator?
Any help would be greatly appreciated!

How can I distribute the free version of Numbers, Keynote, and Pages using Apple Configurator

I am trying to use Apple Configurator to mamnge a set of classroom iPads. I have figured out how to purchase apps via the VPP account and distribute them, but I can't figure out how to distribute the free versions of Pages, Numbers, and Keynote. When I try downloading these apps on the Mac running Configurator, they show up as a paid version. Currently, I have to disable the option in Configurator that removes non-mamanged apps and then install the apps manually on each iPad. Does anyone have a better option than this. My hope was to be able to completely manage the iPads by simply pugging them into the Mac.

The apps is not only for iPhone 5c and 5s. its for all apple products that are purchased with iOS 7. I don't believe if you already have the product then update it to iOS 7 that the apps will be free. I believe that you have to purchase the product on or after the 18th since iOS 7 will already be on the products.
Edit...All compatible iOS 7 products activated on or after September 1st, 2013 will recieve the iWork apps for free. So yes he/she will recieve the apps

How can I add an iPad to Apple Configurator without losing the user's settings, folders, etc?

When attempting to add an iPad that has already been in use (for some time) by a particular user into Apple Configurator, I end up having to either wipe the iPad entirely as if it is a new iPad, or restore the user's settings and configuration from iCloud during mini-setup. It seems to be one choice or the other.
Is there a way to add the "old" iPad into Apple Configurator for management purposes yet still be able to restore the user's settings from iCloud? That is - items like: folders, pictures, email settings, app data?

nsdjoey wrote:
theAntioch wrote:
This isnt true. Connecting an unsupervised device to configurator and supervising it will wipe the device, there is no way around that. You can attempt an iCloud restore from here, but anything not backed up prior to supervising the device will be erased when supervising it. I have never tried to restore data from an unsupervised iPad so I have no clue if everything will come back.
Let me clarify... You can successfully restore an iCloud backup of an unsupervised iPad to a new (i.e. different) iPad and have it Supervised with data intact. The process below will allow Configurator to Supervise a device without wiping it when an iCloud backup from a different unsupervised iPad is restored to it.
Try it… Get 2 new unsupervised iPads… we'll call them iPad "A" and iPad "B." Take iPad "A" and install a few apps, take a few photos, change the background, create a new document in Pages, etc. Run an iCloud backup of iPad "A" using your Apple ID. This is our unsupervised backup of iPad "A."
Now take new unsupervised iPad "B" and start running through the setup assistant. When you get to the restore screen, choose to restore from iCloud backup. Log in with your Apple ID. Select the backup for iPad "A." The backup will restore and then the iPad will restart. Once it restarts, you get to a "Hello" screen on the iPad. At this point, plug the iPad into your Configurator computer. On the Prepare screen, turn Supervision ON and select "Don't restore backup." Click Prepare.
Configurator will not wipe the iPad. It will run through the supervision process but not wipe it. Once complete, you'll see that iPad "B" is now exactly the same as iPad "A", but if you go to Settings -> General -> Profiles on iPad "B" you will see a Supervision profile installed.
The key here is to use a different iPad from the originally backed up iPad. You can't restore the backup of iPad "A" to iPad "A" again and supervise it without wiping it. But you can take the backup of unsupervised iPad "A" and restore it to iPad "B" and retain apps, data, and settings of iPad "A" but with the Supervision profile.
Hope this clarifies things!
~Joe
I see where your going with that. I dont have any way to reproduce this scenario in my environment, but I will take your word for it that this works. I have only ever plugged in an unsupervised device to configurator and gone through the setup, which always wipes the device. If your saying theres a way around that you should give that a shot OP.

HT5188 I am using Apple Configurator and would like to put iMovie on our 30 iPads--need redemption codes?

I am finally sucessfully using Apple Configurator. Our teachers would like to have iMovie on the iPads In order to use Apple Configurator I need to have redemption codes. I am at a loss as to how to get these codes. Any suggestions.

You would be wanting VPP codes (volume purchasing plan).Here is where you want to go: http://www.apple.com/education/it/vpp/
Enroll and setup which app or apps you want. After purchasing, apple will send you a vpp spreadsheet that you import into configurator. The guide at the site listed above will help.

I manage 60 ipads for a school using Apple Configurator. Need to update to iOS7 and AC1.4.3...Is it best to use Mountain Lion or Mavericks, as I also need to update from Lion 10.7 for the new AC and iOS to work properly.

I manage 60 ipads for a school using Apple Configurator. Need to update my devices to iOS7 and Apple Configurator to 1.4.3...Is it best to use Mountain Lion or Mavericks, as I also need to update from Lion 10.7 for the new Apple Configurator and iOS7 to work properly.

I always run a Time Machine backup before updating anything and recommend you run a backup as well. Paid apps should migrate over without any problem. If you have problems with VPP codes not transfering over properly, you can talk to your Apple SE or contact VPP for Education support and they can help you. While I haven't experienced any problems with updating, its never a guarantee that others will have the same experience.
Good luck!
~Joe

I am trying to use apple configurator with ipads. I have been successful with all our ipads but 1. It will not allow me to add apps. The error I get is that it is refreshed but with errors e

I am trying to use apple configurator with ipads. I have been successful with preparing and supervising all ipads but one. When preparing it in configurator, I receive an error that it is refreshed but with an error. Under supervise, I am not able to add apps. I have erased all content to start over but this does not work either

Are you trying to restore a backup, or just sync some apps? Do you have profiles installed on the device?
Have you plugged the ipad into iTunes, and did a fresh install? I'm assuming the device went through the prepare setup properly. You many have to unsupervise it first, then plug it into iTunes to wipe it completely.
I'd then do each step seperately. Prepare it, then install 1 app, if that works, try another app, then maybe a profile.

When plugging in an iPad in Apple Configurator, it is not being read under USB Connected so I can't update it. Any ideas on how to get the system to read the iPad?

When plugging in an iPad in Apple Configurator, it is not being read under USB Connected so I can't update it. The iPhoto window opens up and reads the photos on the iPad, so it is connecting to the computer. Earlier today I wasn't having any problems. I have shut down the iPad and the computer and started over, but that didn't help. Any ideas on how to get the system to read the iPad so I can update the apps on it?

Hi, is the problem just to update your apps on your iPad? Here is what you should check. Is the iTunes on your computer updated to the latest version? Does your iPad needs to be updated? Do you have enough storage on your iPad to do the update? On your device is your iCloud back up checked?
Go to Settings - iCloud - Backup/Storage - see if its checked, and try unchecking it before connecting it to the computer.
Please let me know if you need any further assistance.

Can I reconfigure iPads using Apple Configurator after previously being setup with iTunes?

Similar Messages

Maybe you are looking for