Can i reset my itunes secaurity questions because i dont remember the answers
can i have help
bluesoblue wrote:
I have a virus that has tracked me through 6 devices, NO FILES, CONTACTS. Now in iPad 2. Group from India being investigated by FBI. Can someone help?
This is not related to the question being asked by Pcoles. You should start your own topic in a forum appropriate for the device or system affected. Go back here to do so:
https://discussions.apple.com/index.jspa
Please be sure to include information about the specific behavior you are seeing, and try not to include too much of your own interpretation of what those behaviors are caused by or mean. Focuse on precise descriptions of the symptoms.
Similar Messages
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I need to avoid my security questions, i dont know the answers, i dont remember it, and i have 30dlls on my apple id that i cant use cause of the security block. help me, ive been unable to purchase anything for about a 7 months now
Go to https://iforgot.apple.com and follow the directions.
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i want to reset my security question because i cannot remember the answers... but i cannot find the "rescue email or send an email to reset" please help m to reset my security question... tnx
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87806) -
I can't answer security questions because I dont remember the security questions. i did this a while ago i honestly dont remember. i tried to contact support but they just told me what you just told me.
We are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
How did you contact Support ? You should be able to contact them in your country via this page and get your questions reset : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I cant get into my accompt because i dont remember the answer at the securite question
i cant get into my accompt because i dont remember the answer to the securite question what do i do
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97545) -
How do i reset my security questions if i dont remember the answers
how do i reset my security questions if i dont remember my answers?
Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
(76812) -
hello, i'm trying to purchase things on my itunes account but it is saying answer the security questions but seeing as i made my account a few years ago i have forgotten what i put as the answers and when i send myself the email to unlock them i am not recieving the email so unable to unlock them. what shall i do to solve this problem?
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
HT201363 I need to reset my security questions because I dont remember my answers
I have forgotten the answers to my security questions. I hadn't downloaded any music to my phone before and had been a long time since I'd answered them. Please send something to my email account. [email protected]
If that's your rescue email address, use the link to have them sent there. If not, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92877) -
HT201303 how do i answer my security question if i dont remember the answer?
just put 20 dollars in my itunes account and now i cant buy anything because i cant remeber my security question answers that i had when i first made my account
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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HT201209 keeps asking me to answer security questions and i dont remember the answers
can get itunes card to work
Assuming that the body of you post is what you asking about, not what you have as its title, then what happens when you try to redeem it ?
If this page doesn't help and the problem is something that only iTunes Support can help you with (these are user-to-user forums), then you can contact them via this page (you will probably need to give them images of the front and back of the card, and possibly its receipt) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then iTunes Cards And Codes -
I created my itunes account YEARS ago!! And I can't remember the answers to my security questions? Because I cannot remember the answers I cannot make purchases in the app store. Please help me create new security questions. Please help me.
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps you get the questions reset :https://discussions.apple.com/docs/DOC-4551
e.g. you can try contacting iTunes Support :http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing the number for Apple in your country and ask to talk to the Account Security Team : http://support.apple.com/kb/HE57 -
What if im trying to change my Security questions, because i dont remember them. And im not having the option of sending the reset security verification. It just asks me the questions, and tells me that my answers are wrong. What can i do?
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
How do I reset my security questions on my iTunes account if I do not remember the answers to them?
Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(94839) -
What can I do? I've forgotten my password and dont remember the answers to my sercurity questions, and no longer have access to the email account i used for backup. How do I get my icloud password reset? Please help. Thanks in advance.
Please see Kappy's User Tip here:
https://discussions.apple.com/docs/DOC-4551 -
How can I change my original security questions? After changing my AppleID and password, I am not given an opportunity to change my security questions, which I cannot remember the answers to, so I cannot purchase any music.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
Call Apple Support in your country: Customer Service: Contacting Apple for support and service
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