Can I reset my security questions from my iPhone?
I can't send a rescue email! How do I reset my security questions from my iPhone?
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106558)
Similar Messages
-
HT5312 How can I reset my security questions on my iPhone 4
How can reset my security questions on my iPhone. 4 someone please help?
1) Apple ID: All about Apple ID security questions
If necessary
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3) Or Email Here > Apple Support iTunes Store Contact -
Hi ALL,
hope you are well.
I can't remember my Answers for the security questions and i can't reset my Security questions because i don't have a rescue mail what can i do?
and i tried calling the security support team and they told me they will send me an instructions how to do it and still got nothing till now.
So please can i have some support.
I'll appreciate your help.
ThanksReset Security Questions
There are several different methods. Try one. If it doesn't work,
then try the next one. Don't try to do everything at once.
Frequently asked questions about Apple ID
Manage My Apple ID
Note: you may need to continue entering false answers to the questions until you trigger the response needed to start making changes. It will take six or nine retries.
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
Dear Gents ,
till now i can't reset my security questions and i forget the answers please do something for me and find the below as per your request .
note : i can't purchase any thing also , thanks in advance.
BR
i sent my issue to you under this subject :
RE: Please verify that we have the right address for you
my email in [email protected]Copied from the link provided.
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. -
How can be reset the security questions in apple account if it been disable
How can be reset the security questions in apple account if it been disable
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
HT4990 how can you reset your security questions if you have forgot them
How can you reset your security questions if you have forgot them.?
You may find solutions if you look under More Like This at the right of this page. If not, this forum is for questions from those managing sites on iTunes U, Apple's service for colleges and universities to post educational material in the iTunes Store and hence not the best place to get assistance with this problem. You'll be most likely to get additional help with this issue if you ask in the general iTunes forums where this question has been asked and answered in a number of other threads.
Regards.
Message was edited by: varjak paw -
HT201303 How can I reset my security question ??
How can I reset my security question ?? I cannot download anything from iTunes before I answer and I forgot the answers.
Frequently asked questions about Apple ID - http://support.apple.com/kb/HE37 --> Can I change the answers to the security questions for my Apple ID? --> Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID (http://appleid.apple.com/) and click Manage your account.
Forgotten security questions - https://discussions.apple.com/message/18402551 and https://discussions.apple.com/message/18625296
More involved forgotten question issues - https://discussions.apple.com/thread/3961813
Kappy 09/2012 post about security questions - https://discussions.apple.com/message/19569468
John Galt's tips (09/2012) - https://discussions.apple.com/message/19809294
If none of the above work, contact iTunes Support at http://www.apple.com/support/itunes/contact/ and follow the instructions to report the issue to the iTunes Store. -
How can I reset my security question and I cannot create a new account because I have £18 on the account that I can't remember the security questions to
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get the questions reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email.
<Email edited by Host>We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
The reset link will only show if you have a rescue email address on your account - an alternate email address is a different address/setting on an account, and it's not used for resetting security questions.
If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
How can I reset my security questions even when it doesn't give me the option to send the answers to my email??? I honestly dont even remember doing any security questions. This has just now become an issue since it has stop letting me purchases music on my Mac or IPhone.
To Reset Your Security Questions, You will need to call Apple (0800 048 0408) and Reset them, you'll need for verification access to the apple id web page (myappleid.apple.com) and it will ask for a temporary pin and also a iDevice on hand to recieve a code from Apple in order to reset your security questions
-
HT5312 How can I reset my security questions if I don't have a rescue email address
How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help
Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.
-
TS1424 I forgot the security/questions, How can I reset my security questions?
I need a small help please. How can I reset my security/question because I forgot the answers.
But still I know my Apple ID's password and I can access to my ID.
Please there is anyone can help me?
Thanks
HanaHi Niel,
Thanks a lot for your considering my email.
But when I creat the my Apple ID first time I did not put any email the Rescue Email Address I keep it empty.
What I should do now to reset my security questions?
Please I need urgent help or advise.
Thanks
Hana -
I can't reset my secure question and i need reset yor secure question in my profile
i can't reset my secure question and i need reset yor secure question in my profile
i need this link for reset my securiti question.
i can't call apple support. please help me by email.
tanks for your help1) Apple ID: All about Apple ID security questions
If necessary...
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Email Here > Apple Support iTunes Store Contact -
How can I reset my security questions so I can buy an app?
How can I reset my security question so I van buy an app because I am using for the first time my credit card to buy an app and I can't remember some answears .I have made my Apple id 2 years
AgoYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101674) -
How can i reset my security questions and there is no reset my questions below it any help plz
how can i reset my security questions and there is no reset my questions below it
any help plzYou need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(101110)
Maybe you are looking for
-
Error while running Process Order API to import orders - URGENT HELP NEEDED
Hi all, I'm stuck with order import using OE_ORDER_PUB.PROCESS_ORDER api. Wanted to import a simple order in Vision database using the process order api. Figured out the right data to use, inserted into Headers and Lines Iface All tables. When callin
-
Bridge CS6 Installation needs repaired - How?
I uninstalled CS5.5, CS4 products, then had to go into the registry and replace the program "PhotoshopCS5.5" with CS6 just to get Bridge to be able to open files with photoshop. Unfortunately, it now has no clue about a little application called Ado
-
I opened a .psd file (300 ppi, CMYK, .jpgs (1626px x 2130px), I saved it as a jpg (None, 12, base "standard", preview checked). I then closed the original .psd file. I repeated those steps on the same file and saved a series of 6 .jpgs. Of those 6 fi
-
Why is there a difference in the quantity display in Mp VS infosets?
hi all, I have created an multi provider with 4 ods and as well as infosets with 4 ods. I have created a query with the same infobjects and selection parameters for multi provider and infoset. But i am getting a difference in the result. my multi pro
-
Canvas3d disappearing during SplitPane resizing
Hye, I am quite fed up of this problem. Here it is:- I want to add a canvas3d object to both sides of a JSplitPane. Contrary to most of the problems posted I can resize the splitpane either ways (i.e shrink or enlarge it ). Setting the minimumSize of