Can I restore my iphone5 to factory settings if it was never synced with iTunes??

I dropped my phone in water, dried it out in rice and turned it on. It instantly gave the me black apple icon screen. I plugged it into my PC and itunes recognized the device. It said that it was in restore mode and to restore it to factory settings. I started the process, but it kept stopping after it began updating my iphone. I'm wondering if it was doing this because I never synced my phone to iTunes previously and we only have the must recent version of iTunes on our PC, not the previous operating system version. I attempted to download the firmware for the prior version, but when I click 'alt' and then 'restore iphone' and choose the the prior firmware file, iTunes just tells me that the firmware is outdated. Any advice? We do not have a Genius Bar anywhere within two hours of my location; so am trying to repair it on my own until I can purchase a replacement. Thanks.

Hello Sprashley,
Thank you for using Apple Support Communities!
I would try these steps from the article named:
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694#error9
Error 9
This error occurs when the device unexpectedly loses its USB connection with iTunes. This can occur if you manually disconnect the device during the restore process. You can resolve this issue by using USB troubleshooting, using a different Dock Connector or Lightning Connector to USB cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software.
All the very best,
Sterling

Similar Messages

How can i restore ipod touch to factory settings in not able to connect to itunes? forgot pass word that unlocks ipod to connect to itunes

how can i reset ipod touch to factory setting with out using itunes? message on ipod states that ipod is disabled conect to itunes, however when try to connect to itunes message saying i can not connect to itunes b/c ipod is locked with pass code and i need to enter pass code into ipod.
Anyone have any suggestions on how to fix this problom

http://support.apple.com/kb/HT1212?viewlocale=en_US&locale=en_US
Also, see #4 in link below for iTunes connection problem.
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

After installing new itunes version why would I have to restore my ipad to factory settings and now it is doing nothing. itunes won't work ?

After installing new itunes version why would I have to restore my ipad to factory settings and now it is doing nothing. itunes won't work ?

Please help me ! I don't understand why I had to restore to factory settings and then when I tried to re-sync it kept telling me iTunes is not working. Why ??

Verizon Iphone 4 without sim card is locked because of forgotten passcode. Can't access serial number because of having no sim tray. Never synced with itunes. Recovery mode always comes up with an error. are there any solutions on resetting the phone?

Verizon Iphone 4 without sim card is locked because of forgotten passcode. Can't access serial number because of having no sim tray. Never synced with itunes. Recovery mode always comes up with an error. are there any solutions on resetting the phone?

Are you looking for the serial number or the IMEI? If the phone was active on your Verizon acount, Verizon can give you the IMEI.

Can't restore MacBook Pro to factory settings/boot from usb or dvd

So I recently got a MacBook Pro, currently running OS X 10.7.4 Lion. I am well-versed in the world of Windows, however am quite new when it comes to macs (whole reason why I got it).
I'm trying to restore it to its factory settings without owning a restore disc. The HDD only has one partition (no recovery partition).
I have located and downloaded a torrent for an OS X installer, specifically a .dmg image file containing OS X 10.7.
I tried burning that image to a DVD, but when I go to boot from the DVD (to my understanding, this is done by holding "C" during boot) it doesn't work, and just continues to proceed to the logon screen as it normally would.
I have tried converting the image from a .dmg to a .iso (something I am far more familiar with) using one of my Windows machines, and then burning that to a DVD, however, it yields the same result as above.
I have tried using the Disc Utility to format a flash drive (Mac OS Extended (Journaled)) and then using the same Disc Utility to "restore" the image file to the USB drive. When I go to boot from this (holding alt/option at boot) it shows the internal HDD as the only bootable drive.
Is it possible that since I am technically running a newer version of Mac OS X (10.7.4 and using an installer of 10.7) that it will not allow me to do so? I know Apple has made it difficult to downgrade iPhones and the like, and I suppose it wouldn't surprise me a great deal to find out that the same applies to their computers.. But if I am attempting to boot from a different source, and use that to format and repartition my HDD, then I don't see why that would matter...
Any help on the matter would be greatly appreciated.

Thanks for the suggestion, Shootist007, but that's not accurate. There were no disks of any kind included with the MacBook Pro I bought. I am very anal about keeping everything that comes with a computer. I don't misplace or lose them. I've been buying computers since '88, and I am very careful to maintain original items. I searched the original MacBook Pro box several times, and there's nothing in there but the original purchase receipt from the Apple Store and the form fitting black plastic tray and cushion.
I did try wiring the system, and that's when it tried to restore Lion (and wouldn't let me do a restore of anything else).
Are you saying that if I do upgrade to Lion, and then do a system restore, then the buyer will not be able to use Lion?

How can I restore my stystem to factory settings if I replaced the internal hard drive

My computers been runing slow and its time for a factory reset. I only use the computer really as a media center hooked up to my tv since I built my desktop a year or so ago. I already copyied everything I wanted to keep off the laptop. A year or so ago I had to replace the internal hard drive because there was a problem with it. i don't have a restore disk and the partictian didn't get copied to this hard drive. how can i restore to factory settings? the computer is a toshibia qosmio x 505 q885.

Qosmio X505-Q885
If you failed to burn recovery discs, you can obtain them from Toshiba at Get Recovery Media here.
For instructions, see the section Restoring from recovery DVDs/media, which begins on p. 70 of the User's Guide.
Qosmio X500 Series User’s Guide
-Jerry

My ipod just adds apps but won't delete any. I can't restore it to its factory settings as I don't know the 4 digit code. Can anyone help please?

My ipod will add apps happily but it won't delete any so they've built up so now I can't add anymore. . I can't take it back to the factory settings because I don't know the 4 digit code. Please can someone help?! xxx

Sorry. You can't get help here. Ask whoever wrote the jailbreak.
You can try putting it in DFU mode (google is your friend), but that's all we can suggest.
Jailbreaking voids your warranty and AppleCare agreement and forfeits all rights to support.

Can not restore Laptop to original factory settings

HP Laptop Dv6-6b50sa QG797ea #ABU
I need to restore this machine to the Original factory settings. Have tried pressing the F11 Key on start up but it does not do anything
This question was solved.
View Solution.

I have the same issue with this product HP CQ62 xa500ua#aba.
Went to restore my mother in laws laptop to factory using the hard drive but recovery had error after 15 %, the recovery dvd's had been created so I tried those and got the error system recovery media does not suppor this computer.
She is one of the few people i know who created the recovery disks as soon as she got the computer.
The system was back up but the drive is wiped from the partial recovery. I suspect the recovery image was invalid from the factory. Now what?

Had to reset Ipad to factory settings, now Ipad won't sync to Itunes and apps that aren't factory installed will not open. Is there anything I can do?

Hi,
I hope someone can help. There was something wrong with my Ipad so I had to reset it back to the factory settings. Now the Ipad won't sync to Itunes and only factory installed apps will open. Does this mean that this Ipad is DOA and it is time for a new one? Or is there anything else I can do? It is a 1st generation Ipad.
Thanks for the help in advance.

if all that does not work you can always try to do a recovery mode restore back to factory settings and then set it up as a new device then try to redownlaod every thing again
downlaod past purchases
http://support.apple.com/kb/HT2519
recovery mode
http://support.apple.com/kb/HT1808

HT1212 I have an ipad, and I have never synced with itunes. Now the ipad is disabled with wrong passcode. If I restore the ipad, will all the pictures saved on the ipad lost after restore?

my ipad3 is disabled after entering wrong passcode. I have never synced it with itune. I transfered my Nikon camera picturs with USB cable from the camera to ipad multiple times. If I restore the ipad, will all pictures saved on the ipad erased afer restore?

If you do not have backup, you can download past purchase
http://support.apple.com/kb/HT2519

HT1414 Can not open iPad due to incorrect password attempts, has not been sync with iTunes can does anyone know another way?

Need help to reset iPad password settings due to wrong password attempts, have not sync with iTunes

It appears you will need to contact Apple Support who are able to reset your account details.
Click the link below and select the country you are in:
Apple Support

Can I restore to exact original factory settings?

I cannot seem to find a way using the disks that came with the mac mini to restore the computer to exactly the way it came to me from the factory. I did a restore but it kept my user name, short name, password etc. intact.
Isn't there an option someplace which enable an entirely fresh reinstallation so that the computer looks exactly the way it looked the first time I turned it on?
I am not interested in keeping any configurations, software or any settings at all. I just want it to behave as it did the first time I turned it on.
Thanks

from:
http://docs.info.apple.com/article.html?artnum=301408
Erase the Mac OS X volume, then restore Mac OS X and all bundled software
Important: This option erases your destination volume (it deletes everything that's on it, including files on your desktop), so be sure that you've backed up your stuff before committing to this choice.
Back up your essential files.
Insert the Mac OS X Install disc that came with your computer.
Double-click "Install Mac OS X and Bundled Software."
Follow the onscreen instructions until you get to the destination pane.
In the "Select a destination" window, click Options, then click "Erase and Install."

How can I restore my ip5 to factory settings?

I lost my ip5 and locked sim then ı found it but it is disabled and simlocked. I tried to restore it by using itunes but my laptop is new so ı dont have stored setting or anything that can help. I tried to restore to factory setting by pressing and holding home button while it is connected itunes. It downloads but in the middle of downloading iphone turns on and itunes ask for a permission. if ı allow nothing happens. if ı do not allow, nothing happens neither. besides ı can not get the sim card out.

Throw away any files which may contain sensitive data and securely empty the Trash.
If it shipped with Mac OS X 10.6.8 or earlier, insert its original disk and restart the computer with the C key held down.
If it shipped with Mac OS X 10.7 or newer, restart with the Command and R keys held down.
Use the Disk Utility to erase the partition with Mac OS X installed, and then install a fresh OS onto it. If you used a disk and are going to sell or give away the computer, include the disk with it.
(101817)

How can I restore my Ibook to factory settings?

I recenlty procured this Ibook from my uncle. He said that it stays at the apple start-up screen. I did the pmu and ram resets and it got farther to the Mac OS X start-up progress toolbar thing. It does that, and then it goes to a black screen, asking for a Darwin/BSD console login. I have no idea what it is, so I just want to use the restore discs to wipe the hard drive to get back to default settings. Or is there a totally different problem entirely? Can anybody help?

Before you do a Software Restore, try Niel's suggestion in this thread:
http://discussions.apple.com/thread.jspa?messageID=3793754#3793754
It may help.

I can't restore the laptop to factory settings

Hi guys, i recently got a lot of viruses on my Toshiba laptop and i pretty much cant get onto the desktop because of it, so i decided to repair my laptop via disks, but when i get so far with it, it gives me this error message
"the file nvrd32.sys could not be found".
I have done a lot of Googling around and not yet found a solution so im posting this thread.
I have a Nvidia Quadro GFX card if that counts for anything.
I have 2 disks labeled "Drivers" and "XP SP2". I enter SP2 into the laptop and i still get the same message, can anyone help me out?

You said "So your best option would be to recover your data and run Recovery from your Recovery Discs to restore Windows back to its factory state."
If you read my message you would know that i have tried to do that and im getting this error message, im asking for help in how i can prevent this message.
I have AVG 8.0 full version, Ad-Aware, and Search and Destroy, all 3 cannon destroy all the viruses as they are duplicating, please provide me useful information someone please.

Can I restore my iphone5 to factory settings if it was never synced with iTunes??

Similar Messages

Maybe you are looking for