Can i return my nexus 7 it keeps restarting but i bought it 9 months ago
so i bought a nexus 7 about 9 months ago i was excited to own my first tablet so i ignored the restarting in the beginning i figured google should send a patch of some sort but till this day it actually got worse i have a receipt its a really faded but i have it i also have the box.
So main question can i return it?
Hey mark79,
Welcome to the BestBuy forums! You ask a great question. avm5689 has answered most of it and gave you the information you needed.
Just for further assistance I am going to link you to the troubleshooting/helpful tip area for nexus 7 tablets
https://support.google.com/nexus/answer/4582729?hl=en
You may also join the Nexus Google Forums and ask there for further assistance.
https://productforums.google.com/forum/#!forum/nexus
Just curious, is this restarting constantly, or only when you do a certain item ( such as updating )
Are you able to boot your device into safe mode?
Ensure your device's screen is on, then press & hold the Power button.
Touch & hold the Power off option in the dialog box.
Touch OK in the following dialog to start safe mode.
Does the problem persist while in safe mode?
A good piece of advice though is that there are some 3rd party apps that really mess up the nexus operating system so just a FYI.
If this only restarts while the wifi is in 5ghz that is a well known issue as well.
I am not affiliated with Best Buy nor have I ever been employed by Best Buy. All of my thoughts and posts are of my own opinion and personal experience.
I may not always know the right answer, but I will always tell you what I do know. I also do free computer analysis and consultation via private message.
Similar Messages
-
my iPad keeps restarting and i try to restore it but i can not because every 8 mints keep restarting . does anybody know how to fix it?
Have you try a reset?
Hold the Sleep and Home button down for about 10 second until you see the Apple logo. -
I have a 3GS and updated by mistake to IOS6, now my phone keeps restarting but doesn't do a thing.
I have a 3GS and updated by mistake to IOS6, now my phone keeps restarting but doesn't do a thing. It says update completed and I only have few more steps. It connects to Itunes and restart again before I can do anything. Any solutions?
ThanksTry:
- iOS: Not responding or does not turn on
- If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
- If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. -
What do i do when my phone keeps restarting but wont fully turn back on
my phone just shut off and i dont know what to do. it keeps restarting but it wont fully turn on.
This is something where iPhone tools written by the jail break community could actually come in handy to self-fix your phone's issues. The primary thing to realize though is that Apple may be able to help with the problem themselves.
I don't personally jail break anymore, as I have no need to now, but I have experience with some of the tools out there. If you are having this issue and your phone was jail broken, then you might want to deal with it yourself rather than taking it to Apple. In many cases, it's totally solvable without too much trouble, and most likely you keep everything on it too. Before I go into details on that solution, let me exhaust the Apple support logic.
If your phone isn't jail broken, then Apple is going to be more cooperative in helping resolve this. If it isn't under warranty anymore, then that is a possible coin-toss. If it's not under warranty, but you purchased AppleCare+, then you might have a real good chance. Either way, you might just take it into an Apple store (you can make a reservation ahead of time), then explain the problem to them and see what they do. If it is under warranty and not jail broken, then they're absolutely going to find a way to make it right for you.
So the final logic boils down to whether you don't have it under warranty and Apple won't help, or you have jail broken it, or you just feel brave and want to try fixing it on your own. I'm not sure if I can mention specific tools here on the forum or not, but you should be able to easily google the tools which have Exit recovery, and Fix recovery as actions you can perform to try to fix the phone. Both of these may require that you know how to put your phone into DFU (device firmware update) mode, which is another thing you can easily search for. The tool I'm talking about may have a name that refers to a collapsible portable covering used in rain that may or may not happen to be some form of very small. I think one should be able to catch the reference here without me totally naming that tool.
I have used said tool myself in the past and it worked great on several occasions where my previous phones acted up. Having said that, I think Apple would appreciate me reminding you that they do not condone the use of such programs or tools which they have not authorized.
Good luck! -
Can I return my iPad in the states if I bought it at an apple store in the UAE because I wasn't aware it didn't come with FaceTime at the time?
Your only option is to sell the iPad and buy a new one.
Apple Reuse and Recycle Program
http://store.apple.com/us/browse/reuse_and_recycle
How to Sell Your Old iPad http://tinyurl.com/85d69lk
Other sources to sell.
eBay Instant Sell http://instantsale.ebay.com/?search=ipad
Sell and Recycle Used Electronics - Gazelle http://www.gazelle.com/
For instant gratification in selling a used iPhone or iPad, Gazelle’s Gadget Trader, an iOS app, is tough to beat. In seconds it detects the device and reveals how much it is worth in good condition. Tap the Sell This Phone to Gazelle button and the deed is done.
Sell Electronics for Cash - Next Worth http://www.nextworth.com/
Buy My Tronics http://www.buymytronics.com/
Sell Your iPad http://www.sellyourmac.com/mac-product-guides/ipad.html
Totem http://www.hellototem.com/
Cheers, Tom -
Hi, how can I redownload a app that I bought it 6 month ago, my son lost ipod. I checked all my purchase and 1 is missing, I have the receipt number.tks
congested wrote:
FluidDruid wrote:
Hi everyone,
I downloaded several apps from Ovi store, but since upgrading my phone's firmware (at Nokia's request) I have lost my purchases, and can't redownload them. Does anyone know how I can access them again?
I tried contacting Nokia support via their UK website, and initally got a very friendly response, but as my request was bounced between several departments emails became less frequent, and eventually the correspondence stopped. Furthermore, my requests for updates on their progress have been repeatedly ignored.
That was nearly three months ago.
I provided all the account, purchase, and technical details Nokia asked for within a few hours of Ovi support requesting them, but have had nothing in return. Does anyone know how I can get support to listen to me? If anyone from Nokia reads is reading this, could you please process my request? Or at least give me an update?
I'm normally a huge fan of Nokia's products, but unfortunately have to report that their "support" is amongst the worst I have ever encountered.
For the record, the apps I purchased were Tetris, Bejeweled and Best Timer.
Regards,
Andrew
Hello FluidDruid,
I have sent links to download your purchased applications Bejeweled, Tetris and Best Timer to your device. Please send me a pm if you need anything else.
Thank you,
congested
Thanks!
It's a shame that it took a post on a discussion board to get this resolved, when going through the correct channels failed, but everything is working now, so that's the main thing.
Andrew
Message Edited by FluidDruid on 06-Oct-2009 11:35 AM -
Hi anybody there who can help me ha..? My phone 5s was stolen 1 month ago..Find my phone is no a big deal bcz it seems to be wiped out all data including settings. it might be in use somewhere turning new fresh Gadget. How can i know whether my phone is in use??
You would know for a fact if the device is in use, but if you go back to the find my iPhone app in iCloud.com, you can either select to erase it, or place it in lost mode, in which case, once the device makes a connection to the internet, it will automatically go into that mode.
-
Hi my mum has given me a lovely iPhone 4s ..... Not knowing I had one , can she take it back ? It's sealed BUT she bought it 5 weeks ago and no receipt
If the vendor won't take it back, put it on eBay or Craig's List.
-
im trying to veiw messages that was sent to me but it was over 3 months ago?, im wondering if there is a quicker way then to keep pressing "load earlier messages?
no
-
My computer keeps restarting giving me this error message can someone help?
Anonymous UUID: 6A2B4A66-D268-40DE-3C2F-C9A4DEE42DA5
Fri Jan 17 00:37:09 2014
panic(cpu 3 caller 0xffffff802b2dc19e): Kernel trap at 0xffffff802b2a4b70, type 13=general protection, registers:
CR0: 0x000000008001003b, CR2: 0x000000010f8ef000, CR3: 0x000000007741808b, CR4: 0x00000000001606e0
RAX: 0xf7ffff8046c8ffc0, RBX: 0xffffff803168c6d0, RCX: 0xffffff8031bac828, RDX: 0xffffff802b8d0b30
RSP: 0xffffff811342bbe0, RBP: 0xffffff811342bc00, RSI: 0x00000000ffffffff, RDI: 0xffffff803168c6d0
R8: 0x0000000000000001, R9: 0x00000000cccccccd, R10: 0xffffff802b8d15f0, R11: 0x0000000000000200
R12: 0xffffff8031ae9888, R13: 0x0000000000000000, R14: 0x0000000000000047, R15: 0xffffff803168c6d0
RFL: 0x0000000000010206, RIP: 0xffffff802b2a4b70, CS: 0x0000000000000008, SS: 0x0000000000000010
Fault CR2: 0x000000010f8ef000, Error code: 0x0000000000000000, Fault CPU: 0x3
Backtrace (CPU 3), Frame : Return Address
0xffffff81133f5df0 : 0xffffff802b222f69
0xffffff81133f5e70 : 0xffffff802b2dc19e
0xffffff81133f6040 : 0xffffff802b2f3606
0xffffff81133f6060 : 0xffffff802b2a4b70
0xffffff811342bc00 : 0xffffff802b28fb88
0xffffff811342bcb0 : 0xffffff802b295493
0xffffff811342bce0 : 0xffffff802b28ec5d
0xffffff811342bd10 : 0xffffff802b28deac
0xffffff811342bd50 : 0xffffff802b27de5c
0xffffff811342be60 : 0xffffff802b281e9f
0xffffff811342be90 : 0xffffff802b23d963
0xffffff811342bed0 : 0xffffff802b5cc13e
0xffffff811342bf40 : 0xffffff802b5cbe6c
0xffffff811342bf50 : 0xffffff802b63de23
0xffffff811342bfb0 : 0xffffff802b2f3e06
BSD process name corresponding to current thread: JavaApplicationS
Mac OS version:
13B42
Kernel version:
Darwin Kernel Version 13.0.0: Thu Sep 19 22:22:27 PDT 2013; root:xnu-2422.1.72~6/RELEASE_X86_64
Kernel UUID: 1D9369E3-D0A5-31B6-8D16-BFFBBB390393
Kernel slide: 0x000000002b000000
Kernel text base: 0xffffff802b200000
System model name: MacBookPro9,2 (Mac-6F01561E16C75D06)
System uptime in nanoseconds: 15099528921870
last loaded kext at 8541550237275: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7fad0a6000, size 20480)
last unloaded kext at 8706878574229: com.apple.driver.AppleUSBCDC 4.2.1b2 (addr 0xffffff7fad0a6000, size 16384)
loaded kexts:
com.apple.filesystems.udf 2.5
com.apple.driver.AudioAUUC 1.60
com.apple.driver.AGPM 100.14.11
com.apple.driver.X86PlatformShim 1.0.0
com.apple.filesystems.autofs 3.0
com.apple.iokit.IOBluetoothSerialManager 4.2.0f6
com.apple.driver.AppleMikeyHIDDriver 124
com.apple.driver.AppleMikeyDriver 2.5.3fc1
com.apple.driver.AppleHDA 2.5.3fc1
com.apple.driver.AppleThunderboltIP 1.0.10
com.apple.driver.AppleBacklight 170.3.5
com.apple.driver.AppleUpstreamUserClient 3.5.13
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.driver.AppleMCCSControl 1.1.12
com.apple.driver.AppleLPC 1.7.0
com.apple.driver.AppleIntelHD4000Graphics 8.1.8
com.apple.driver.AppleIntelFramebufferCapri 8.1.8
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AppleHWAccess 1
com.apple.driver.AppleSMCPDRC 1.0.0
com.apple.driver.AppleSMCLMU 2.0.4d1
com.apple.driver.SMCMotionSensor 3.0.4d1
com.apple.driver.AppleUSBTCButtons 240.2
com.apple.driver.AppleIRController 325.7
com.apple.driver.AppleUSBTCKeyboard 240.2
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 35
com.apple.iokit.SCSITaskUserClient 3.6.0
com.apple.driver.XsanFilter 404
com.apple.iokit.IOAHCIBlockStorage 2.4.0
com.apple.driver.AppleFWOHCI 4.9.9
com.apple.driver.AppleAHCIPort 2.9.5
com.apple.driver.AppleUSBHub 650.4.4
com.apple.driver.AppleSDXC 1.4.0
com.apple.driver.AppleUSBEHCI 650.4.1
com.apple.driver.AirPort.Brcm4331 700.20.22
com.apple.iokit.AppleBCM5701Ethernet 3.6.9b9
com.apple.driver.AppleUSBXHCI 650.4.3
com.apple.driver.AppleRTC 2.0
com.apple.driver.AppleSmartBatteryManager 161.0.0
com.apple.driver.AppleACPIButtons 2.0
com.apple.driver.AppleHPET 1.8
com.apple.driver.AppleSMBIOS 2.0
com.apple.driver.AppleACPIEC 2.0
com.apple.driver.AppleAPIC 1.7
com.apple.driver.AppleIntelCPUPowerManagementClient 216.0.0
com.apple.nke.applicationfirewall 153
com.apple.security.quarantine 3
com.apple.driver.AppleIntelCPUPowerManagement 216.0.0
com.apple.kext.triggers 1.0
com.apple.iokit.IOSerialFamily 10.0.7
com.apple.driver.DspFuncLib 2.5.3fc1
com.apple.vecLib.kext 1.0.0
com.apple.iokit.IOAudioFamily 1.9.4fc11
com.apple.kext.OSvKernDSPLib 1.14
com.apple.iokit.IOBluetoothHostControllerUSBTransport 4.2.0f6
com.apple.driver.AppleSMBusController 1.0.11d1
com.apple.driver.X86PlatformPlugin 1.0.0
com.apple.driver.AppleSMBusPCI 1.0.12d1
com.apple.iokit.IOAcceleratorFamily2 98.7.1
com.apple.AppleGraphicsDeviceControl 3.4.12
com.apple.iokit.IOSurface 91
com.apple.iokit.IOBluetoothFamily 4.2.0f6
com.apple.driver.IOPlatformPluginFamily 5.5.1d27
com.apple.driver.AppleHDAController 2.5.3fc1
com.apple.iokit.IOHDAFamily 2.5.3fc1
com.apple.iokit.IOFireWireIP 2.2.5
com.apple.driver.AppleBacklightExpert 1.0.4
com.apple.iokit.IONDRVSupport 2.3.6
com.apple.iokit.IOGraphicsFamily 2.3.6
com.apple.driver.AppleSMC 3.1.6d1
com.apple.driver.AppleUSBMultitouch 240.6
com.apple.driver.AppleThunderboltDPInAdapter 2.5.0
com.apple.driver.AppleThunderboltDPAdapterFamily 2.5.0
com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.0
com.apple.iokit.IOUSBHIDDriver 650.4.4
com.apple.driver.AppleUSBMergeNub 650.4.0
com.apple.driver.AppleUSBComposite 650.4.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.6.0
com.apple.iokit.IOBDStorageFamily 1.7
com.apple.iokit.IODVDStorageFamily 1.7.1
com.apple.iokit.IOCDStorageFamily 1.7.1
com.apple.iokit.IOAHCISerialATAPI 2.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.0
com.apple.iokit.IOFireWireFamily 4.5.5
com.apple.iokit.IOAHCIFamily 2.6.0
com.apple.driver.AppleThunderboltNHI 1.9.2
com.apple.iokit.IOThunderboltFamily 2.8.5
com.apple.iokit.IOUSBUserClient 650.4.4
com.apple.iokit.IO80211Family 600.34
com.apple.iokit.IOEthernetAVBController 1.0.3b3
com.apple.driver.mDNSOffloadUserClient 1.0.1b4
com.apple.iokit.IONetworkingFamily 3.2
com.apple.iokit.IOUSBFamily 650.4.4
com.apple.driver.AppleEFINVRAM 2.0
com.apple.driver.AppleEFIRuntime 2.0
com.apple.iokit.IOHIDFamily 2.0.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 278.10
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.AppleKeyStore 2
com.apple.driver.DiskImages 371.1
com.apple.iokit.IOStorageFamily 1.9
com.apple.iokit.IOReportFamily 21
com.apple.driver.AppleFDEKeyStore 28.30
com.apple.driver.AppleACPIPlatform 2.0
com.apple.iokit.IOPCIFamily 2.8
com.apple.iokit.IOACPIFamily 1.4
com.apple.kec.corecrypto 1.0
com.apple.kec.pthread 1Hotlatinkitty,
How did you delete your songs off your iPod while it was charging? What did you do?
In iTunes, click "File" and then click "Add file to library". A new window will open, make sure the top says "iTunes Music" folder. Are your songs there? -
Tiger 4.6 won't install - keeps restarting but wont boot from the dvd
hello,
I purchased a brand new Tiger 4.6 retail directly from apple.com to install on my second computer, which is an imac that meets the system requirements. I am having exactly the same issue - i load the dvd, and the window opens and i double click on the installer. This prompts me to restart by clicking the button in the window, which I did. Then the computer restarts but the installer does not run. When i click on the installer it gives me the same restart window. I have tried holding the C button during reboot, and i have tried changing the boot drive through system preferences as well, but this does not work either.
Can someone PLEASE offer information that will help me to install this OS?
thanks
[email protected]I went back to look because I wanted to make sure I wasn't crazy and was clear on what I saw before, and why it was unclear and ambiguous.This is the page with the complete sys requirements(the photos wont display here, but there is a photo of my model of imac, under the "imac" category):
http://www.apple.com/macosx/upgrade/requirements.html
Make sure your hardware can run Mac OS X Version 10.4 Tiger
Mac OS X Version 10.4 requires a Macintosh with:
* PowerPC G3, G4, or G5 processor
* Built-in FireWire
* At least 256MB of physical RAM
* A built-in display or a display connected to an Apple-supplied video card supported by your computer
* At least 3.0 GB of available space on your hard drive; 4GB of disk space if you install XCode 2 developer tools
* DVD drive for installation (get CD media for $9.95)
Note: Mac OS X does not support processor upgrade cards. The amount of disk space required depends on your computer and the way you are installing Mac OS X. (this would have been the place to include the text about not supporting the imac 350)
Verify your hardware is supported from the list below.
Power Mac
PowerBook
(photos)
Mac mini & iMac
(photos)
eMac
(photos)
iBook
Power Mac G5
Power Mac G5 PowerBook G4 (12,15, 17-inch aluminum series)
PowerBook G4
(12, 15, 17-inch aluminum series) Mac mini
Mac mini eMac (ATI graphics)
eMac (ATI graphics) iBook (12.1" & 14.1")
iBook (12.1" & 14.1")
G4 Dual Processor
Power Mac G4
(Dual Processor)
PowerBook G4 (DVI Video)
PowerBook G4
(DVI Video)
iMac G5
iMac G5
eMac
eMac
iBook, SE (FireWire)
iBook (FireWire)
iBook SE (FireWire)
G4 Quicksilver
Power Mac G4
(Quicksilver)
PowerBook G4 (550,667)
PowerBook G4 (400,500,550,667)
iMac G4 flat panel
iMac (flat panel)
Cube
Power Mac G4 Cube
PowerBook G3 (Firewire)
PowerBook G3 (FireWire)
iMac (slot loading)
iMac (slot loading)
(photo looking just like my imac)
G4
Power Mac G4
Power Mac G3
Power Mac G3
dell dimension 8200 Windows XP imac 350 power pc G3 Mac OS X (10.3.9), ipod 2nd gen nano -
Can i change my ipad 3 to ipad 4 that purchase about 2 month ago in Malaysia
can i change my ipad 3 to ipad 4 that t have purchase about 2 month ago in Malaysia?its kinda unfair for the user that brought within 3month.
Apple's returns policy for items bought from them is 14 days (though some US stores are/were allowing 30 days). If you bought it from a different store then check their returns policy.
-
I can't get on safari due to a update i installed about 6 months ago
safari crashes due to update i intallled 6 months ago. how do i resolve this
Debra...
Most likely due to a third party Safari add on. Try the troubleshooting help here > Safari: Unsupported third-party add-ons may cause Safari to unexpectedly quit or have performance issues
If you can't resolve the problem post a crash report so we can find out why Safari's crashing.
If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash information.
Copy/paste the entire contents of the Crash Reporter window into your reply. If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder. -
Battery Problem (It can't be a ruined battery I only bought it a month ago)
Well like the title says I just bought this iPod Nano about a month ago. First off I fully charged my iPod nano last night and hadn't used it at all the next day after until I came home and decided to put some notes onto it and realized that it started re-charging again EVEN though it was only used to put a few files onto it. So I thought fine maybe I used minimal battery power and that it was needing to be recharged so I waited about 15 Minutes and it still kept charging. Another 'could-be' related problem to this is that I've notice my iPod will recharge it's little battery bar when the backlight goes off and it's playing music. Not like fully recharge but say it's at red and near half it'll goto half green when the backlight is off.
I'm a very big skeptic on my electronics seeing as i'm not the best at keeping them in good condidtion but trust me i've treated my nano like a baby. Also other various info incase it's helpfull it's a 1GB nano and i've NEVER charged it for more then it's needed to be charged (Learned this mistake from my Palm Zire 71). Also I do charge my nano daily (Some time's a two day difference).you don't have battery problems. i get what you're getting too. i'm sure thousands of people around the world have those same "problems." don't worry.
if you think the ipod is getting overcharged. pull it out and then plug it back in. if it's fully charged, it will have the "plugged" battery, rather than a "lightning" battery.
it's like a laptop, where if it's plugged in and you're using it, it will show that it's charging.
about the red battery going back to green. that's normal too. when the backlight is off, the ipod uses less battery, and so it show that it has more battery life with the backlight off than with it on. -
I am currently using firefox v3.6.16, and running windows 7 ultimate. Under the help menu I keep seeing "downloading firefox 3.1.6.17" and when I click on that option a window comes up showing v3.6.17 downloading. After it is complete a message states that it will be installed the next time firefox starts. I then restart firefox but the same events happen again!. It is annoying to say the least. What is the situation?
You can try to clear the Flash local storage and settings if the problem is with the Flash plugin.
*Windows Control Panel > Flash Player > Storage: Local Storage Settings
**Remove a specific domain: Local Storage Settings by site
**Remove all domains: Delete All and Delete Data
Flash Website Storage Settings panel:
*http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html
Global Storage Settings Panel:
*http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager03.html
Maybe you are looking for
-
Message Mapping Issue with data without namespace
Hi, I have a common xsd imported which has its own target namespace into my SWC namespace. Based on this xsd I have generated a Message Interface and webservice and given the wsdl to third party system for invoking my webservice. The problem is I hav
-
Sync ipod 3rd to new imac without loosing apps
I have an ipod 3rd generation and we just went from an old G4 with OS 10.4.11 to a new imac with 10.6.8 OS. I would like to transfer all of my apps from the old computer to the new one. Anyone have any ideas? I tried to copy the old itunes to the
-
Define a settlement cost element for receiver type CTR
Hi, i work for real estate company and we just implemented SAP. were on our process of closing our books and we are tied by error during PS settlement. House repair, which is an income statement account and cost element as well, are monitored in Proj
-
My HP PhotoSmart 7525 printer came with limited Acrobat function when using SCANNER mode and choosing SCAN AS .pdf. I am able to add sticky notes to a scanned file, but when I try to HIGHLIGHT TEXT, I get the change in cursor shape (as if to begin hi
-
Hi All, Need help from you all......I have run into lot of session beans... This is because I am developing an application where I extensively uses ValuechangeEvents. In my application owing to ValueChangeEvents, a page normally gets refreshed more t