Can I send a question to a specific top forum person?

I understand the order of these forums, I think.  But if none of the top level people answer my questions, or know the answers, how can I get help elsewhere?  I think my problem is a quick fix for someone who actually understands icloud.  But I don't see the names of those people to the right of my screen. 
Suggestions? 
Thanks!

http://www.apple.com/support/itunes/contact/

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