Can i send in my zen micro to be repair

I want to kno if i can send in the zen micro to be fixed. and if so what is the address and what do i have to do to send it to them to be repaired. I have the reciept still.

* hey justin,
yep, ya can totally send it in there realy helpfull. I wanted mine repaired ant they sent me a brand new one because it couldn't be fixed! my advice is to phone them first and the'll contact you by e-mail and tell you all the addresses and stuff then. The phone number shud be in your pack when you baught it.(each country has their own number.) Hope this hel
ps.
--fiona*

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Can you charge a drained Zen Micro using the USB of the compu

This what happend.. my Zen Micro got drained.. so i decided to charge via USB of my computer.. but it wasnt charging? what may be the problem?

yep.. thats my current version of firmware.. yeah, the first time i charged with a USB.. it didnt charge because i forgot to slide it to lock mode... when i tried sliding it to lock mode, it was charging.. but this happened when i charged the battery was not yet drained..
So, the other day i forgot to charge it, i just noticed it was drained already.. so i decided to charge it via USB of my pc.. i slide it to lock mode, but nothing happened.. it wasnt charging... thats why i had this question that if your player is drained already, you cannot charge it via USB.. it should be via the power outlet... can this be true?
Message Edited by korn_bo2 on 07-29-2005 0:59 AM

Can't Run Programs Whilst Zen Micro Connected!

//EDIT !!!!
CLOSE THIS TOPIC
For some unknown reasion (windows) my player is now working fine, except the headphone jack problem but i'm sure screative can sort that out for me
ell, I can. They just don't appear in the taskbar nor do their windows show up since I upgraded to 2.20.05.
For example:
. Run WMP. Opens fine
2. Connect Zen Micro
3. Run Firefox. Window does not appear. Taskbar does not appear. But it is listed in the task manager
4. Disconnect Zen Micro
5. Run Firefox. Window DOES appear. Taskbar button DOES appear.
And it's not just FireFox. It's the same for everything, including the installers for Mediasource AND Micro Media Explorer.
This is driving me nuts! Why can't I use my computer whilst my Zen is connected?Message Edited by r4b on -5-2005 02:36 AM

Tried diagnostic startup and didn't have any problems but I don't think the player was detected as WMP didn't pick it up ( I am running 2.20.05) and I couldn't get the device manager to show anything.
I've tried disabling ALL of my startup items, including my anti-virus, firewall and creative software to no improvement.
I'll run a full virus/spyware scan later and try after that, but I don't know if it will improve because I keep my computer VERY clean and secure

Sending away my zen micro! :( advice plea

my zen micro freezes when i attach it to the computer via the usb cord, and the computer doesn't recognise that it is attached (ie i cant use zen micro explorer and so i can't put on any more music). the ZM freezes like it was before, so no 'docked' sign appears or anything like that. i've had it since january and since then have been able to put loads of music on, so i dont understand why it has suddenly started happening. any advice? i have emailed creative support but they said that the only thing to do is to sned for a replacement, which i really don't want to do!

I doubt it's corrupted files. Check here in the Zen FAQ at Nomadness.net for advice on connection issues, and try to do as much of the troubleshooting as you can.

HELP! Can't load software for Zen Micro 6

I'm running on Windows 98 (I know, I know) and when I try to install the software from the CD, I get a few error messages saying certain .dll files cannot be copied. Then, at the end, when it stays at "loading drivers" forever. Doesn't freeze, because the program seems acti've, but it's taking FAR too long for this to be the normal protocol.

Hummm. Usually when you get errors during install it means either (a) there's a problem with your Windows install or (b) something is interfering with the install.
See if you can install in Safe Mode.

Where can i buy another creative zen micro batte

i've looked all over, i can't find one anywhere...
i thought i'd find one on their website atleast, but couldn't.
Any help?
Thank you!!

Here you go:
http://www.pdainternalbattery.com/nomadpdabattery.html
And here:
http://us.creative.com/products/cate...subcategory=57Message Edited by atypicalv on 0-26-2005 : AM

Can you still buy the Zen Micro spiceal edti

with the free accsosris?:smileyindifferent:

Guys,
Keep this on topic please.
dor7,
It will depend on the store, but a lot of them will have the newer sets instead, that aren't limited edition. If that's the version you're after, then it's best to call stores in your area to see which ones they have.
Cat

Where can I send my iPad in for a pre-repair diagnosis?

I had been using my Apple iPad with retina display 32gb Wfi for about a year, however last year I dropped it on a concrete surface which caused the digitizer to shatter. The device was still operating as normal, so I just filled the dent in with industrial strength glue. This seemed to work for me but eventually I decided to attempt to replace the digitizer myself (without following any sort of instruction). Unfortunately in the proccess I discoloured the lcd & either damaged the graphics card or damaged the lcd; currently the device produces no sound, no graphics & dose not connect via usb to pc. It dose build up heat energy, around the lcd connection, after being plugged into mains for a while.
Dose the Apple Store do diagnosis & repairs?
Could anybody recommend a diagnosis service?

Apple will not touch this machine with a ten foot pole. You need to find an authorized service center locally to have a look at it. But honestly, your best bet it to replace it. Once all of those issues are corrected and parts replaced, I suspect you could come close to funding a new one.

I can´t organize files on my Zen Micro using MP10 (and can I get rid of the firmwar

Hi, I installed the software that came with the Zen, the first one hung up my computer (forgot what it was called) but media explorer seemed to work ok. I was recommended to install the firmare so that I could transfer files using MP0. I did this (one of the earlier versions). I drag and drop my music folders into MP0 and sincronize but when they are transfered I get new folder created with new names onto my Zen (album names, song names etc.) everything disordered and many folders with only one song in them. I can't seem to figure out how to organize my music. Is there a way of reformatting the player, get rid of the firmware and make it work properly with media explorer again (since media explorer doesn?t recognise the player after the firmware instalation) Please help, the sound quality of this player is great but music transfers and organizing is giving me a big headache.

Ear-Rock,
You can download the version of Zen Micro Media Explorer that support the MTP firmware you have now on the player. The version is 4.00.8 and is available on the website. You can also change the firmware to the PDE one by downloading and installing the PDE firmware version .02.05.
Jason

Zen Micro problem player frozen, can connect to pc, what to d

hello community,
My 6 month old zen micro has frozen after a small drop. I have read of this product freezing at the creative labs screen but mine freezes once it has turned on completely (i see the song/artist/album of the last song i was playing). Here, the touchpad does not work and i cannot turn it off without removing the battery, although i can turn it on normally. Also the glow around hte player doesnt work but the main LCD works.
When i try to access the emergency menu or whatever wit hall of the options (clean up/format etc) I cannot do anything since the touchpad is unresponsi've. I can, however, charge it with my computer and sync files that way.
So my question is: How can I revi've my Zen Micro using a connection with my computer, being able to transfer stuff?

Right... I havent tried anything insane i've smacked it around and dropped it again but nothing huge or drastic yet... so i guess it is an internal mechanical problem that cant be fixed with a new firmware or rolling back my current firmware?

Can MP3s from the zen micro be played using an FM tuner like the ipod

where can we get an accessory like the ipod's wherein we can play music from the zen micro on a car stereo/home stereo using an FM tuner wherein the micro itself will work like a remote control? thanks a lot.

Anywhere. Belkin makes the Tunecast FM tuner -- just make sure to get the TunecastII with the LCD selector.

A way how to fix the Zen Micro head phone jack prob

Hi! I am one of the many people that purchased a Zen Micro MP3 player, I loved it until around 6 months of use, an audio shorting problem with the head phone jack, started to repeat it's self every time, that I would plug my head phone's into the Zen Micro head phone jack. After awhile, I was tired of this problem, so I just decided to never use it again, unless I could find out if the maker of the Zen Micro had a repair service. I noticed that some people had their Micro's replaced a few times under the warranty that is included with the player. I also noticed that some one created a way to fix this problem, but I wanted to see if I could find an easier way to fix the problem. Well I did end up finding an easier way to fix the problem, this is what I did.
Absolutely in all means I can't be held responsible / reliable for any unforseen thing / things, that you may or could, do to the Zen Micro, by following the instructions, which I provided. By trying what I did by following the instructions, which I provided you; you accept all responsibility to any thing / things, that may or could happen to the Zen Micro.
The Instructions:
I took a stapler pressed it down to get a used staple then I carefully inserted it in the outer part of the plastic head phone jack ring. Then I pressed the rest of the staple flat against the Zen micro. And Now I get great sound, it is at least better than, the way it was before I inserted the staple. I would suggest to always remove the staple. When you connect the Zen Micro to a computer, charging device, or any other device other than a pair of head phones. You understand that if you leave the staple inserted in the Zen Micro and don't remove it. While you have it connected to a computer, charging device, or any other device, or devices, even a pair of head phones, and some thing happens, you can't hold me responsible.
If you would like to see a photo of how it looks please reply to this message and just include your email address please. I will send it to you as soon as possible. The photo has 4 photos sized down to perfectly fit on one photo, so you can get a good idea of what it should look like.
Message Edited by theZenDude07 on 02-28-200707:45 PM

Thank you for the information, can I please have the photos so I dont destroy it entirely !. Take care,?Simon?(Dublin, Ireland)

Zen Micro Photo Battery? Where to

Hey guys. I'm a bit confused now because I can't find an original Zen Micro Photo battery in germany. It seems like it isn*t released till now. Now I would like to if and if yes when it will be released in germany. It can*t just be true that creative wants us to use the old zen micro battery which is weaker.

Why wouldn't they take responsibility? Read through the forums, you're not the first one with battery problems. I'd say try a new battery if you can, otherwise send Creative Support an email about the problem. You'll probably have to send in your player and will get a replacement.

Zen Micro Photo 2nd Quart

Correct me if I'm wrong but we are now in the 3rd quarter? I do believe Creative owes us an official explanation as to the delay of this product. I'm holding off buying a Zen Micro so I can at least see the Zen Micro Photo. Due to bad eyesight the color contrast makes it easier for me to see the menus.
In all fairness to us consumers, a best of show award at CES is a very prestigious award but we need an actual product to back it up.
As of now the Zen Micro Photo is VAPORWARE in my book.

It was initially slated for June, and then Summer. I've heard August mentioned, but you'll probably just have to wait and see.

Zen Micro battery drain: Is there ho

After reading through the boards the past couple of weeks, I'm starting to think I may be completely stuck, sadly. The Zen Micro features are great, but the battery drain is a problem for me. I've completely emptied the unit and fully charged it to do some testing. I confirmed that it will indeed (as mentioned by others) completely discharge itself after a while if left unattended a few days. With no music installed, default factory settings intact (save for firmware update), and the earbuds unplugged. It almost seems the only way to get 0-2 hrs out of the unit is to practically use it all in one sitting or with very brief periods of nonusage. I really don't want to have to constantly charge the unit every single night just to ensure I'm not bleeding away a bar on the power indicator by the time I pick it up again.
Is there anyone whose Micro does not suffer from this, perhaps a more recent one purchased directly from Creative itself? If so, that gives me some hope, but I'll still be calling customer service today to explore my options. If a firmware can fix this, great, but I don't want to have to wait months for it (but I do realize that these things take time and Creative wants to do its best). I'd rather wait for the bugs to be (hopefully) worked out in the Zen Micro Photo, but as it's basically the same architecture it may have the same issue. Other option would be to get a iRi'ver H0 (though not as good s/n ratio as the Zen), depending on its quirks. However, my 5-day refund period at PCMall for my Micro has definitely expired and I don't want to pay for a second player and be "stuck" with this one. Wonder if I can trade it in toward Zen Micro Photo credit. That or I'd have to recoup what I can of my costs on eBay or something. This would sadden me as this is otherwise an excellent player. Any input or advice is appreciated. Thanks gang.

That does make me wonder, though, if anyone has found significant differences using different batteries. And by significant, I mean a way reduced bleeding rate or a couple of hours time difference in playback. Perhaps I could even get Creative to do some testing along those lines on my unit. And, standard battery bleed aside, it'd be good to determine whether having headphones plugged in accelerates it or if there's no difference.

Can i send in my zen micro to be repair

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